[Resolved] Reliance GSM Mobile — Customer care said money not refundable

veeru k23

Address:

Prakasam, Andhra Pradesh, 523181

Hi sir.my name veerendra babu..my reliance Mobile number is [protected].my problem is I recharged my mobile with 145..the thing is there is no offer with 145..I call costumer care I asked them refund my money back .they replies money not refunded..what can I do...how can my money back..plz reply for my mail as soon as possible sir..thank you

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Oct 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2015

Reliance Communications Customer Care's response Dear Veeru,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 09, 2015

Reliance Communications Customer Care's response Dear Veeru,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications