[Resolved] Reliance GSM Mobile — My mobile No. [protected]

Narasimhan K N

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I was having a CDMA connection for 3 years and I was happy with this. I switched over to GSM in September 2014 and I am having full of problems. Recently, I recharged during November: Rs.200 + Rs.200+ Rs.91+Rs.30 and I hardly used the mobile. But when I want to make a call, the get the message, you have insufficient balance, recharge your account. I am surprised, when the amount has gone! I request you to send me the statement from the date of switching over to GSM. and also let me know the best plan.

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Aug 13, 2020

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Narasimhan,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Narasimhan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Narasimhan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications