[Resolved]  Reliance Gsm — money credited but no facility is there

Address:

Mumbai City, Maharashtra

Yesterday I recharged my mobile with Rs.31 which states local calls 10p/min. After the recharge done I got the successful massage with 0.01 balance credit with the offer. But whenever I am making local calls they are deducting my balance 1.5p/Sec(without no offer). Today I called to the customer care frequent time and the are telling that denomation is not available in mumbai, so you will get nothing. my query to them is when that recharge is not available then why u deducted the amount where other subscriber ignore the payment or refund the amount for the same. they just disconnected the call after that. please help me to get my money back to my account