[Resolved] Reliance Gsm — Non-subscribed and unsolicited VAS services and charges imposed for the unsolicited

Vijay Rao1

from Delhi, Delhi

Address:

Jodhpur, Rajasthan

I am having mobile No. [protected] ; for which I never solicited any VAS. It is inexplicable that why the VAS charges are being deducted (while I not solicited even a VAS) ? I am of the opinion that I must administer legal proceedings for such "Theft or Extortion". Either the deducted amount be credited to my account or be ready for a suit under Honourable Court fof Customer Care. I do wait for three days (72 Hours from now onwards) after that I will suit a case against "Bloody" Reliance communication.

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2015

Reliance Communications Customer Care's response Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 07, 2015

Reliance Communications Customer Care's response Dear Vijay,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

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Comments

Vijay Rao1

from Delhi, Delhi

I have been facing the same problem (Previous year) ; that's only why I didn't get it recharged. the VAS charges deduction started as soon as I got it recharged. what do you think that by deducting only 50 Rupees ; you will have got this Mobile Number "Recharged again" ? I assure you that ; If this amount not credited to my account : I will never get it "Recharged" and I will prefer to MNP then resume your services. I am a Journalist and spoil the image of such "useless" services by "Mouth Publicity" as well as "publishing" it in various "Social and Print media"