[Resolved] Reliance Gsm — Now i am going to take legal action on this matter

nitesharp01

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra
Website:	myservices.relianceada.com

Dear Sir, I have recharged RS-551 6GB 3G Data on your website http://myservices.relianceada.com/ my mobile no-[protected]. amount debited from my credit card successfully but i did not received any 3g balance i received message from reliance (52811) Dear customer Your request could not processed please tray again later we regret the inconvenience reliance. kindly find the all attachment of recharge rs 551 transaction and refund my full amount as soon as possible else if you are failing then i will go consumer court file a case against you thank you Alternate number-[protected]

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Oct 22, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2015

Reliance Communications Customer Care's response Dear Nitesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 17, 2015

Reliance Communications Customer Care's response Dear Nitesh,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications