[Resolved]  Reliance GSM Prepaid — Service deactivated two times without notice or information

Address:

Kolkata, West Bengal

Hi,
I am Atanu Ghoshal from singur, Burosanti Hooghly.My Alternate number is [protected] Few days back I have ported my sim from TATA-Docomo to Reliance Gsm Prepaid (No:-[protected]).Suddenly with in few weeks o[censored]se the number got disconnected.There was no outgoing or incoming call was possible.I called customer care they asked me to submit my document to nearest Reliance outlet.My nearest out let was Barrackpur.I went there but they told me you need to convert your mobile no to post paid otherwise nothing can be done.After some hot discussion i asked them for nodal office number and called some senior officer.He told me to go Park Street Reliance House with this document.I went Park St and after some harassment they activate my sim with some illogical cause that some other sim is activated with same documet.Overall I got my connection back and was happy.But after 2.5 month o[censored]sing Reliance today (25/02/2014) again sim got disconnected.I called Customer Care they told me a absurd cause that TRY select my number to convert itfrom prepaid to PostPaid otherwise nothing can be done.I usually recharge handsome amount with this sim I recharged 156rs on 24/02/2014 and on 25/02/2014 my sim got disconnected.This is complete harassment my essential transaction net banking depends on this number I am really suffering after getting Reliance in my life.Total disappointment . I have recording with customer care guys I will submit it to TRY and going to ask them is there any rule that a customer without any notification got deactivated or any one can forcefully convert them prepaid to postpaid???Reliance you can not keep a real customer like this.Be prepare, I am going to tell everyone On Facebook on twitter blog about this.

Thanks
Best Regards
Atanu ([protected])