Reliance Gsm — Promo balance | |||
I am Kumar Abhishek, I recharged my number [protected](Reliance GSM, Bihar) by 247 after recieving an SMS mentioning 1 GB 3G and 150 Rs. Talktime against it.. But they credited it in Promo Balance.. I am in roaming and now they r saying that I cant use it.. I am also unable to connect to any Customer Care number.. :( Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Sir,
I live here permanently with a roaming pack.. So, how will I avail the talktime..it was not mentioned in SMS that they will give promo balance.. I am unable to call any of the customer care numbers..
I live here permanently with a roaming pack.. So, how will I avail the talktime..it was not mentioned in SMS that they will give promo balance.. I am unable to call any of the customer care numbers..
Dear Abhishek,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
They didnt call me.. I am unable to use the balance.. How can u say that the balance is resolved..
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications