[Resolved]  Reliance Gsm — Recharge not done but money deducted

My mobile no is [protected]. I had recharge my no. With Rs. 89/- on dt 5.12.2015 for r2r unlimited calling offer, but a msg appear "your recharge is not processed" & recharge offer does not work, but balance from my account is deducted. I had called reliance complaint no. Several times & try to talk with d customercare executive. Tge ph is ringing but nobody answered it. What kind of harrassment is this. Resolve the problem as soon ad possible.
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Apr 1, 2016
Complaint marked as Resolved 
They call me and made the recharge again on my mobile number.
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2015
Reliance Communications Customer Care's response
Dear Anupam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 08, 2015
Reliance Communications Customer Care's response
Dear Anupam,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
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