[Resolved] Reliance Gsm — Recharge of 2G | |||
My Phone no is [protected] and I am a prepaid customer. Today (6th Dec, 2015) before recharging a 2G net pack I contacted with an agent of reliance through 198 (Toll Free) and asked her (Name is RUPUL) if any special offer of 2G is available on my number or not. Then she said that Rs 131 is available from which i will get 10 GB data for 28 days if I do that recharge on that particular day. After that I went to the retailer and did the same. But instead of getting 10 GB I only get 1GB. Then again I tried to contact with customer care 198 but they (Name is TANUSREE) failed to resolve it. I am totally helpless now. Please help me. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 07, 2015 Reliance Communications Customer Care's response Dear Mr. Konar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 09, 2015 Reliance Communications Customer Care's response Dear Mr. Konar, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||
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My alternate no is [protected] & [protected]
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