[Resolved]  Reliance Gsm — Refund my balance rs 23 (10+10+3)

Address:Ernakulam, Kerala, 682004

1. Sir i am a user of relience GSM. My mobile no is [protected]. I have activated DND but automatically some messages comes and my balance reduced from my main account . in this three times my balance amounting Rs. 10, 10 and 03 rupees automatically reduced.

2. It is there fore requested that please return my amount Rs 23 rupees and in future further do not send the message automatically and cut down my amount.

Regards.
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2015
Reliance Communications Customer Care's response
Dear Bajrang,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 16, 2015
Reliance Communications Customer Care's response
Dear Bajrang,

As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications
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