[Resolved] Reliance Gsm — Reliance gsm recharge offer not received | |||||
Dear sir This is vijay grandhi i am a user of reliance gsm from years my reliance mob. No is [protected] (Tamil nadu) I have a problem regarding reliance recharge offer. I have recharged my no with 397rs special voucher on the date 21/05/2016 and after a minute i have received a confirmation message from reliance gsm that your no is recharged successfully with 397 rs and you got 0 rs tt core balance and additional benefit has added to your account with 1000 mints, but i did not received with 2000 mints as per online available information (Additional information for 397 is 2000 mints). After that i have complained to customer care they told me online page is not updated. That is not my problem, as per available information i have recharged but they unable to give any solution. O now i requested to you please give me judgement and provide to me right compensation for this difficulty. Complete details are given below.. Information from online: rcom.Co.In 1. Payment detail- Payment id date amount status [protected] 21/05/2016 397 Success Thanks & regards Vijay grandhi +91-[protected] Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 24, 2016 Reliance Communications Customer Care's response Dear Vijay, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
 2 Comments | |||||
Comments
HI,
I am not able to attend due to out of station, i am available from today onwards i.e.,[protected].
Kindly call me and resolve our problem as soon as possible.
Regards,
Vijay Grandhi.
I am not able to attend due to out of station, i am available from today onwards i.e.,[protected].
Kindly call me and resolve our problem as soon as possible.
Regards,
Vijay Grandhi.
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Reliance Communications