Address: | Mumbai City, Maharashtra, 410209 |
I did my reliance gsm balance recharge of rs. 60 on 17 april, 2016. On 24 april, when i checked my balance it was less than a rupee. On calling the consumer care executive, they are giving lame reason that i have activated various pack.
So, i had asked her which pack were activated and when. Here was her reply,
1. Shemproo pack : balance deducted rs. 20 on 22nd april.
2. Techjokes : balance deducted rs. 5, 4 times making it rs.20 on 22nd april.
3. Cricket score: balance deducted rs. 3 on 24th april.
Firstly, i had not activated these packs. And secondly, i didn't receive any call or sms regarding the confirmation of these packs.
On repeated request that i haven't activated these things and take my complaint. The executive didn't agree to take my complain.
I feel cheated. I don't know what to do now. Please reply to me as soon as possible with a solution at "tauseef.Imu.[protected]@gmail.com". Was this information helpful? |
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Regards,
Reliance Communications