[Resolved] Reliance Gsm — Unexpected Connection barring | |
My Mobile# [protected]
My mobile number got barred on 18th Dec 2013. When i contacted customer care, they said to submit ID proof again. I was using this connection more than two years. I didn't get any info regarding to submit documents, even a SMS. This is really affected by business.
.
When i reached Reliance customer care, they said its TRAI's info and our Documents get faded after 1 or two years, so required to update documents then i asked why you didn't send at least a message or call if you need any documents THEY HAVE NO ANSWER
PEOPLES DONT USE THIS CONNECTION. BECAUSE THEY WILL NOT INFORM YOU BEFORE CONNECTION BARRING. so think twice
its really bad when they put us in big trouble!
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Complaint marked as Resolved
connection got activated 19-12-2013. morning i called customer care and informed i am going to move legally. anyway got my connection activated, i am moving to AIRTEL or DOCOMO . I never ever use this connection Reliance Gsm customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications