[Resolved]  Reliance Gsm — Unnecessary balance deduction

Address:East Singhbhum, Jharkhand, 831018

Dear sir/mam
this is to inform you that, my mobile number is [protected] is deducted total 83 rupees frequently! 3 times i recharge amount of 10 + 10+ 70 rs but now my balance is 0.01, i use this sim for only and only 3g data, my data balance is remain 1468.24 and validity is[protected], after this without any information and without any authority service provider deduct the amount after 3 time recharge,
my com plane no is[protected] on dated 11-feb 2016, as per customer care authority given time line is 24 hr but 96 hr left but my issue is remain same. Again I recharge 10 Ras amount on dated 16/2/2016. My balance 7.70 but few time latter my balance is nil

please look into the matter and do the needful
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Varun,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 09:30 AM tomorrow.

Regards,
Reliance Communications
Dear Varun,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.

Regards,
Reliance Communications

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