[Resolved] Reliance Gsm — Unwanted balance deducation | |||||
On 02/feb/2016 in account i have 15 rupees. and i have also 3g pack activate in my account. after some time my account balance has been deducted from account of 9 rupees. my mobile number is [protected]. after balance deducation i m not getitng any message any call from the company regarding to balance . still i have 1.2 mb 3g balance reduce in my account. i just want to my money back in my account. they also have block my 198 customer service in my account. so i m not able to contact them . i m not able to make the request for my balance deductaion. before a month ago they have deducted about 74 rupees from my account. for that i m not getting my money and i m not getting information. i want my money back in my account and i want my 198 services activate in my account. Was this information helpful? | |||||
Oct 22, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 03, 2016 Reliance Communications Customer Care's response Dear Ajit, We have been informed that your concern has been discussed & resolved satisfactorily. We are present in your service and would be happy to assist you, whenever required. Regards, Reliance Communications | |||||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 01:00 pm tomorrow. We strive to provide you with best services.
Regards,
Reliance Communications