[Resolved]  Reliance Gsm — Unwanted balance deducation

Address:110096
Website:www.rcom.co.in/Rcom/personal/home/index.html

On 02/feb/2016 in account i have 15 rupees.
and i have also 3g pack activate in my account.
after some time my account balance has been deducted from account of 9 rupees.
my mobile number is [protected].

after balance deducation i m not getitng any message any call from the company regarding to balance .

still i have 1.2 mb 3g balance reduce in my account.
i just want to my money back in my account.
they also have block my 198 customer service in my account.
so i m not able to contact them .
i m not able to make the request for my balance deductaion.

before a month ago they have deducted about 74 rupees from my account.

for that i m not getting my money and i m not getting information.

i want my money back in my account and i want my 198 services activate in my account.
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Oct 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2016
Reliance Communications Customer Care's response
Dear Ajit,

We have been informed that your concern has been discussed & resolved satisfactorily. We are present in your service and would be happy to assist you, whenever required.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Arpit,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 01:00 pm tomorrow. We strive to provide you with best services.

Regards,
Reliance Communications

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