[Resolved]  Reliance Gsm — wrong deduction of caller tune even after deactivating

Address:Thane, Maharashtra

reliance is continously stealing my balance from last 3 months. Even after repetitive complaints, today my 9 bugs have been deducted for 10 day caller tune. Am i a fool to pay for 3rd class reliance jingle tune even after giving deactivation requests? Someone look into this matter and have my balance credited back for this month as well as last month. Also penalize these thiefs.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

forgot to provide my number [protected]
Dear Vishal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Vishal,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Even after a year, this issue has not been solved, every month, my balance of Rs.30/- is getting deducted, last deduction is on 19-september 2015 for caller tune service.

Cant you people understand that I dont want caller tune service from last 1 year.

REFUND my amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information