Reliance Independent TV — no channels showing, only error message

I took 1 year of subscription from independent tv by paying rs.2200 in advance (500+1700). And after 4 months, there are no more channels to view,, and showing error. Contacted to customer care, but they said, their system got failure. I would request to consumer complaints forum to kindly consider this issue and take a strict action against this fraud company (Independent tv). Also i want refund of my money paid to independent tv as i have the receipt of full payment of rs. 2200.
Please consider this complain.