[Resolved]  Reliance India Mobile — No resolution for complaint

Address:Allahabad, Uttar Pradesh

I had recharged my mobile with 225 to access 3g services and after successful recharge i was unable to connect to 3g services. When i called to 198 for further help they told me that your sim has not yet 3g activated and promising me to activate my sim in next 48 hours, unfortunately they didn't activate my sim to 3g network, again i called consumer care now they promise me to activate 3g within 24 hours; and it pasts 72 hours. But i am still unable to connect to 3g network and also they sort list my no. to reject call list. here is those two complaint nos.[protected],[protected]. Is there any solution for my problem?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Also they are trying to making me fool to say there is a tecnical problem and we will resolve your issue as soon as possible.
Thank you so much team #consumercomplaints. My problem has been resolved. I really appreciate your work. You guys really done a great job. And also thanks for RCoMcare for helping my issue. :)
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22890
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information