[Resolved]  Reliance India Mobile — wrong information about product

Address:

Gautam Buddh Nagar, Uttar Pradesh

It not a matter of money its a matter of wrong information and that should be a fraud. I recharged my no. [protected] with Rs 79 pack from rcom.co.in where it is clearly mentioned that - Local onnet UL for night+500 STD onnet minute for 14day, mean 500 STD min if free for onnet without any time bounding and after recharge i get the msg "Enjoy Ultd R-R local night call(11pm-6am)+ 500 R-R STD min. mean again here does not mention any time bounding for STD min but when i called yesterday night, call does not go when i talk to customer care he told that the minimum core balance should be Rs 1 for enjoying any pack, and for confirmation i asked him about 500 STD min he said that, it will be for 24 hour but today after recharging core balance i called to a STD reliance number he deducted my money from core balance and after that i called to customer care he said that this minute work only in night, and this condition is not mentioned anywhere even there is not any condition sign. And this pack is now have no use for me. I didn't want my money back i just want that 500 R-R STD min as mentioned in product detail and the company msg.The detail mentioned in the procduct detail is - MRP (Rs.) 79 Admin Fee (Rs.) 70.31 Service Tax (Rs.) 8.69 Benefit Local onnet UL for night+500 STD onnet minitue for 14dy Valid for 14 days On-net Definition Reliance CDMA+GSM Mobile Note NA Regards Zeeshan [protected]