[Resolved]  Reliance Communications — Deduction of amount of rs.10

Address:Junagadh, Gujarat, 362265

Respected sir,
My reliance cell no. Is [protected] (Kolkata circle). Now i am in gujarat. Reliance cell company deduct rs.10 on 24th june 2016 from my main phone balance. Previous my cell phone main balance is rs.72.13 but now it is rs.62.13. I am not use any service for which the balance was deducted. So my humble request to you kindly, take proper action to refund those deducted money by reliance communications. If you want to contact with me via phone, my local phone no. [protected]. I have complain this matter to the reliance customer care on dated 25th june 2016 & 27th june 2016.
But, reliance company not responded from there end till date.
Kindly, take necessary action against reliance communications from your end as early as possible.

Thanking you,
Yours faithfully,
Sourav dey.
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Jun 28, 2016
Complaint marked as Resolved 
Representative of Reliance Communications Contact with me & solve my problem.
Reliance Communications customer support has been notified about the posted complaint.
Jun 25, 2016
Updated by ipccnaren
My reliance cell no. Is [protected] (Kolkata
Circle). Now i am in gujarat. Yesterday i, e. On 24th june 2016 reliance cell company deduct rs.10 from my main phone balance. Previous my cell phone main balance is rs.72.13 but now it is rs.62.13. I am not use any service for which the balance was deduct. So my humble request to you kindly take action to refund those deducted money. If you want to contact with me via phone, my local phone no. [protected].
Kindly take necessary action from your end as early as possible.

Thanking you,
Yours faithfully,
Sourav dey.
Complaint comments 

Comments

Dear Sourav,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 09:30 pm.

Regards,
Reliance Communications
Thank you Indian Consumer Forum & Reliance Communications.The problem was Solved.

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