Reliance Jewels Complaints & Reviews

We have put chit in Reliance jewels @ Hyderabad GSM mall Reliance jewels Chanda nagar. last march 2021 i have paid 6 instalments of the chit for 2 account. in that 5 amount has been credited to the chit but 1 is not reflecting in the chit account.

immediately on the next 15 days i have asked the credit card for a dispute transaction. they have shared me the exact details of the transaction & ref no details that all the 6 nos has been credited to Reliance jewels account. But their back end team could not resolve the issue for the past 17 months. No positive response from them or they could not resolve the issue.

My chit is completed now & all the payments has been done. I need to redeem the same.

request to credit the amount in the account.

Dear sir,
I have avail your golden step sheme plan (customer ID CS[protected] While I deposit my aug installment payment through my mobile wallet(Paytm), has been deducted (order I'd YPT[protected], wallet reference no. [protected]) but payment status still not updated on my account.
Please let me know about the status of my money.

Dear Sir,
I have gifted a bracelet to my wife from newly opened reliance jewels showroom on 07/09/2022 at 2235pm. Further my wife feel that bracelet is a little tighter than that day. Then she approached to nearby Najafgarh showroom. Then they just told that we will exchange the size but you have to pay extra amount which is in terms of making charges that is 5% not the 20% which is still there . And insisted that you must buy above 1lakh than only you will get 20% in making charges. This is very unfortunate that a big big brand is cheating their customers in a.smartly way. Further i am very sorry that we and my any beloved will never ever purchase any jewellery from your store . Kindly look into this so that trust will be maintained on country topest brand.
Thanks
Very disappointed customer
Ravindra Kumar
[protected]

I have given order for Gold Bangle at Reliance jewellery at Mantri Mall, after 1 month they called me for delivery but they are saying gold freeze rate is not reflecting on their system.
I have been running to the shop since 2 days but they are saying old freezed gold rate is not reflecting on their system.
I am asking to give the product at even current gold rate also I am fine. But they are not agreeing.
Neither they are ready to refund my booking amount.
I don't know whom to reach out for solving this issue.
I either want back my money or the gold bangle.
I am frustrated with this service at Reliance.

The price break up for silver jewelry was not produced. They charged 1854 for approx 6 gram of silver jewelry.
Making charge was mentioned 0.0.

I bought a ring from Reliance Jewels Agarwal Fun City Mall. It turned out to be the worst ring I had ever purchased.
#1 It’s not even 6 months since I purchased, stones kept coming out.
#2 First time when stone came out, they said, I hit my hand that’s why it came out and repaired the ring free of cost. But kept ring with them for like 15-20 days
#3 Since they checked ring in first repair, stone should not come...

There is need to mention that i bought a bangle set from your reliance store puda complex chotti baradri on 06/05/2022.hereby am attaching the bill article no SKU[protected]K-S-bangle.i hardly use this bangle 3/4 times.but am very sorry to say that the diamond in one bangle goes missing on normal use.this is need to mention that i have paid approximately 1 lakh making charges on these bangles still after taking this much heavy amount of money your company cant design these bangles properly.the diamond is freely falling from these bangles.i have submitted these bangles in your store 20 days ago but still there is no solution to my problem.i am attaching the images of these bangles and bill.please with due respect i say that please either refund my money or change these bangles with another design of same amount.i have requested your store manager for changing this but he is not ready to do this.thats why am mailing to customer service of relaince jewels so that you pepole look at my problem as early as possible because already there is too much delay.am a regular customer of reliance jewels and buy gold and diamonds from your store.but if you provide me these type of services am very to say that we will shift to some another jeweller.we have bought these bangles from a brand like reliance but not satisfactory by your services provided by your store.a local jeweller is far better service provider in case of any problem.our trust in your company has been weakened by the behaviour of your store staff and manager.the store manager and sales girl chandni told me you will get 100% exchange value only gst would be deducted and now when i told them for exchange they told me that gst and making charges approximately 90 thousand will also be deducted.this is how they decisived me.please provide a solution to my problem as soon as possible.i hope you will give better solution to my problem

Worst experience purchasing from this store. I purchased a gold pendant on 15th Aug worth Rs 37000 from Ambala City store. But we went back to Delhi after holidays. I went to paschim vihar store, Delhi branch and requested them to exchange this product, they simply said we need approval from headoffice to exchange product in delhi, which is purchased from ambala. Manager in ambala, didn't marked a single mail to head office. I would have appreciated that mail was marked and then my request was rejected. But this man, Simply refused. This was my first purchase from reliance jewels. I simply need an exchange. Please process it further and take an action on it.

Humne bracelet purchase kiya (prayagraj civil lines branch se) nd uski quality itni kharab thi ki tut bhi gya nd ab repair k liye pareshan kr rhe hain
Wo bhi nhi krwa rhe hai

I want to return a ring that i purchased and get return money for it ..From last 15 days a reliance store in pryagraj has been stalling me and they say their head office in mumbai has bot replied back ro their email which will process the return..then they said that the staff that is present is not capable of processing the return..I am planning to sue reliance jewels for this

My order was delivered in plastic bag...It should have been delivered in Tampered proof card...I don't believe it is original product or genuine.Please take your product back and give me my money...

Very bad experience with your pitampura store. Your store customer care support are very nonsense. I bought chain from your store and he was broken into 1 month and today 3 months till now, they say i will be change when he will available. Last 3 months I done many calls and many times I visited your store but your executives didn't response correctly.

Hi

I have bought the diamond studs, but can never use it as the thread is not at all good. There is a issue in the thread of the stud. Even after multiple complaints at the shop there was no proper response and the issue is not been addressed.

Regarding not providing virtual account no for online trf of emi [protected]

I purchased a product from reliance jewels on 8th February 2022 and as per some repair work for the product they gave a commitment to give product within 2 working days but till today its been more than 15 days they haven’t responded to it and when asked about my product always gave some kind of misinformation.
I highly think they are misusing my product or just giving some kind of harassment as we haven’t opened their monthly account as they asked us to open.
And as per their repair receipt the order has to be delivered on the same day of the purchase.
Theirs some kind of conspiracy behind this.

I have purchased gold item today worth Rs 1.03 lakhs today from Gold Souk Mall Gurgaon. The actual weight of item was less than mentioned on tag but I was charged as per tag. Manager told that they have to charge as per tag only and I hsd to pay extra. As I have invested 2 hours in selection I had to agree for that.? However this is not fair and affecting image of Reliance brand. I need be refunded extra amount paid with compensation on harassment faced and necessary action to be taken to rectufy system. Pl confirm action taken urgently. S K Singh, cell : [protected]; [protected]@yahoo.com

We had bought diamond bracelet and ring from reliance jewels nashik I’m 2018 in zero percent making charges offer.
The team that time didn’t mention any changes in policy and we were unaware of the deduction of the discount amount . Now at the time of selling they say there’s this policy where they deduct 75%of the discount amount while buyback. It is simply loot. While buying they give at 100% off making charges and while selling they charge the making amount. Very disappointed with the useless policy of reliance jewels and surely won’t buy anything ever from them neither suggest people.

I had done payment of Rs 33908 at prayagraj relaince store on 2 November 2021 since that day neither I received the desired product nor the money back, the staff and store didn't cooperated on this matter And 2 months of mental harassment I am suffering
Hoping response from your side and solution of my money .

My bracelet broke within 15 days o[censored]se.horrible experience

Pathetic pathetic pathetic...

These are only words describing my experience with Reliance Jewel.

I bought this mangalsutra 6 months back and look what is results in.. broken after 6 months and after RCA they told us thistle is handling issue.

To this my straight question was please let me know what all scenarios can happen where mangalsutra can be broken as it is not anything that can be damaged while wearing it.

To this they don't have any answer and started giving unrealistic answer. In the end issue wasn't resolved and we drove back to home with smiling faces