Reliance Jewels Complaints & Reviews

Hi team,

We have purchased gold on 25th December 2019 and paid the amount through HDFC where 10% cash back applicable within 90 days, but we have not received any cash back after 3 months also. It’s been 11 months now.

Please check and resolve the issue at the earliest.

Thanks and regards,
Ranjithkumar v
[protected]
ranjith.[protected]@gmail.com

I've purchased a gold ornament on[protected]. Total outstanding amount was 295000.00. 100% exchange within 7days. Due to size incompatibility I've to exchange the ornament on[protected]. The latest ornament weighs 0.38 grams more than older one, effective gold price would be roughly Rs.1900 (0.38× 4781), but I had to pay Rs. 8400 difference amount to get new ornament. It was illogical to think about the bill. Manager gave me unsatisfied and unconvincing reply. I can add more details based on necessities. I seek your attention to look into the matters and do the needful.

Sir mera telefonic interview hua reliance mein mujhe fir joining and offer letter ke liye indore se vadodara bulvaya or vha pr main gaya to kisi ka koi responce nahi tha
Uske baad suddenly mujhe bola jata hain ki apka test hoga uske baad apki selection process hogi ye process main indore mei rahkar bhi kr sakta tha but mujhe vaha pr bulakar test liya and mene test bhi sahi diya uske baad mujhe reject kr diya gaya indore se vadodara ane jane ka covid19 mainene risk liya mera 4 days tak expences bhi hua to sir aisa karna apki company ka rule h ya sirf specielly mere sath hua
Ap mujhe contact bhi kr sakte hain main apna contact number share karunga yaha par
But covid19 main aisa kisi ke sath karna sahi nahi h main iske liye other kuchh na kuchh to karne ki soch raha hu. Main hamesha se reliance par trust karta tha but ab vo job regarding trust ho ya kuchh kharidne regarding main reliance par trust nahi kar sakta
Please ap koi action lijiye ya main kuchh karta hu
[protected] plz contact

Today on 10/10/2020 I have gone to purchase of gold chain worth of Rs 46, 388.38 the transaction was made by neft the amount was debited from my account with reference ID:[protected] but the store said that they didn't receive the amount as it is not been showing on their system but the about amount has been debited so can you please help me out with this matter when will the money will return to me or when the amount will be seen ho your system as I neither get the item nor my amount is returned.

I have purchased something from the store but the first transection was successful from my side but they did not received the money that time so I made one more transection then after 48 hrs the money of first transection was received by the reliance jewels then they said they have reversed the money and the transaction I made on 23/06/2020 but I have not received my money till date 26/08/20

Dear Sir/Mam,

In order to pay the installment for a particular month the payment got stuck somewhere and didn't process successfully. The amount of 3000 debited from account.

Could you please help looking into it?

Thanks,
Garima Kanojiya
ID- CS00421321...

In our diamond ring diamond has been replaced

The Ludhiana reliance jewels showroom staff service is very poor.

My name is priyanka.. I have purchased a diamond necklace. One of the sales person named bhagya has kept my certificate with her and was asking us to start a scheme of 10000 after that she would give us the certificate. However on that day of purchase, the certificate was not ready and i was asked to come the next day. Sales girl bhagya said that she would take it and keep it with her and forcing us to start a scheme. We asked her a number of times regarding the certificate. Now she bluffs that we have already taken. Which never happened. Clearly it's understood that she has lost it.. I request you to arrange our certificate for the diamond necklace

There is golden step scheme a/c no. Gs0053204 with you opened at vadodara (Guj) store on 13.06.2018 with a maturity of -24- months. The last installment i. E. 24th is deducted on 15.05.2020 and the scheme period is completed. Henceforth there will not be deduction of any more installment, which is confirmed with your vadodara store, eventhough the 25th installment is deducted on 15.06.2020, why???
All 24 installments are paid on regular basis.
Now please refund my 25th installment amount of rs.10000 to my bank account, which is on your record.
With regards,
Prabhudas patel
M - [protected]

I have not received 10 percent cashback.
For jewelry purchase using hdfc debit card.
I have already complaint on reliance fresh customer care services on 8th may 2020.
Till now i have not received my cash back or any other compensation.
Please help me regarding my problem
My phone no is [protected] jio
[protected] idea

Hi, I need to pay the monthly installments but the website is showing that the certificate has expired. Because of this expired certificate, even if I open the website somehow I am doubtful of making a payment due to potential risk of breach in my account. Please advise. Thanks!

Plz resolve my cashback issue.

1) Name as on HDFC card : Gajrajsingh chauhan
2) Registered mobile no with HDFC card : [protected]
3) Card number : [protected]
4) transaction Date : : *22dec2019*
5) Transaction amount : *₹24032.77*

I booked a bangle at reliance store/shop prayagraj. Ballance amount according to bill presented by so shop rs177014.00 paid through rtgs by allahabad bank katara branch prayag raj on dt 20th march 2020 in said account as per attached. But according to your selamat mr durg vijay ji ;the amount is not received in said a/c while allahabad bank is showing that amount is credits in reliance retail a/c.
Pl. Insure me about my amount.


Kunwar shikhar
Prayagraj

Hi,

I have take gss scheme with customer id:cs00268373, and as said by executive not able to make online payment as the page did notr allow me to login and don't know from where to get password as it's not even sending otp from portal while trying reset link available on portal.
I have to pay monthly installment using online portal and need immediate resolution on that.

Please suggest.

Thanks,

I am unable to make online paymeny in above golden step account pls help my mob is [protected].

Maine 20th march ko men ring li thi but uska colour fade ho gaya hai. Abhi lock down hai or open hone ke baad price bar jayga to agar hum change karte hain to hum se bare huye rate ke according charge kiya jayga.
Agar iski quality sahi hoti to hamelin change karne ki jarurat nahi thi.
Maine pahle bhi jewellry li hsi yahan se but ye sirf is baar hua. I m very upset.

Hello reliance jewels,

Subject: i am putting this big mistake in front of you (Because of that mistake how much i have suffered mentally and financially, i can not explain in words) for a lesson learnt action for those employees and store.

Issue:i have booked one white gold engagement ring on 16/02/2020 by paying 10000rs. This ring i have booked (Want to change yellow gold to white gold) after seeing same yellow...

Hi team,

We had purchased gold studs in january and on that same day the pin broke. We went again to store in db mall bhopal and got it exchanged. About 1500 i think were spared after getting new studs so we had to buy silver coins. On that day they couldn't provide us bill as they said they were having technical issue in generating bill but after it we followed up several times despite of which we haven't yet received the bill. We had also bought a scheme from reliance jewel but whenever we have some questions they don't reply and now we are irritated.

I was expecting professionalism from a national jewelry chain. Kindly look into it.

Thanks,
Garima kanojiya

An untrustworthy store who fakes everything, i visited visakhapatnam branch and the executive convinced me to take the scheme of 2000 for 24 months and if i want to drop in the middle the money will be refunded.

And now the # staff (A lady) don't know how to speak to the customer very rude behaviour (If you can't give best services at least train your staff to be polite) and not paying me back don't even care once we pay the first term.

No calls, no messages/reminders which simply shows they want to loot our money instead of providing us with the promised.

Don't promise about the services which you can't afford at least, shame on you being such a big organization. Better learn something to serve customers from other jewels.