Reliance Jio — After sale service

Address:

Raipur, Chhattisgarh, 492001

I bought a mobile on 8th june 2016 and even after 36hrs they are unable to activate my sim and on calling to customer care they are just saying sir we are trying.
now i am not interested in their services as hey are unable to provide that they are not refunding my money back
they are cheating people by saying that u r getting the 3 months trial free as they are charging for their handsets they have included the 3 months subscription charges into that moreover when i asked them that as you people are unable to give services so please refund my money and take your product back, on that they said once the handset seal is opened we can not return it.
so what i will do of the handset if their sim is not working.
mobile no. [protected] newly alotted by reliance jio agent