[Resolved]  Reliance Jio — Amount for Recharge debit from account but recharge not reflecting

My jio number is [protected].
I did recharge for the above jio number on 29/6/2023 for Rs.181/- which is a data pack.It showed that recharge was not successful and that any amount debited will be credited in account in 5-6 days. Hence, after some time since it was urgent I again did recharge on the same day for Rs.181/-.This time it came as recharge successful but the pack data of 30GB was rot reflected fi0 my number.Internet is not working for that number even after recharge. Please either make the pack active or refund my amount.Also, my amount for the first recharge is yet to be credited back to me.Thier customer care is computer automated and is not helping me with this issue.