[Resolved] Reliance Jio — Amount refund

[Resolved] Reliance Jio — Amount refund

P pragati vijay 19 Aug 21, 2022 Aug 21, 2022 This thread was updated on Aug 21, 2022

I have installed a jio fiber with JioFiber Order number NO0000M228FJ and JioFiber Voice Number [protected] on 30.06.2022.at the time of installation the executive promises for 150 gb speed and live tv channal etc, he also promise that if the give not the services or i unsatisfied with them than i have uninstall the service with in one month and they will refund me my installation charge 2500/- after that they not given me the speed and live channal and other services so i has raised a request for uninstalla1tion the service on 26.07.2022, the customer care registered the req1uest and ask me that they will be pick up the router and refund the amount till 05.08.2022. on 05.08.2022 i have called to cus1tomer care they again register my complain and ask for refund till next seven days, again i have call to customer care for non refund my money on 13.08.2022 but they not given me satisfied answer.please take the matter and take necessary action. and ask them for refund my money. Was this information helpful? No (0) Yes (0)
Aug 21, 2022 Complaint marked as Resolved the mail they sent "Dear Customer, Your service request number is SR00001CH3F5. You will receive an update by 2022-08-02T08:09:32. To check the status of your service request using MyJio App, click https://www.jio.com/track_sr_status Thank you, Team Jio Reliance Jio Infocomm customer support has been notified about the posted complaint. Aug 21, 2022 Updated by pragati vijay 19 i have installed a jio fiber with JioFiber Order number NO0000M228FJ and JioFiber Voice Number [protected] on 30.06.2022.at the time of installation the executive promises for 150 gb speed and live tv channal etc, he also promise that if the give not the services or i unsatisfied with them than i have uninstall the service with in one month and they will refund me my installation charge 2500/- after that they not given me the speed and live channal and other services so i has raised a request for uninstalla1tion the service on 26.07.2022, the customer care registered the req1uest and ask me that they will be pick up the router and refund the amount till 05.08.2022. on 05.08.2022 i have called to cus1tomer care they again register my complain and ask for refund till next seven days, again i have call to customer care for non refund my money on 13.08.2022 but they not given me satisfied answer.please take the matter and take necessary action. and ask them for refund my money.
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