| Address: | East Singhbhum, Jharkhand |
With due respect i want to inform that the service in one of your jio centre situated in jamshedpur (Jharkhand) is severely pathetic.
The store's name and address is as follows :
Reliance dx mini
Shop no.-2, hotel darshan sakchi
Boulevard road, opp ram mandir,
Bistupur, jamshedpur
Phone.[protected]
My jio fi had a little network issue. (To be noted that i had purchased it from the same store). And it was in the warranty period too. I took it for their consideration. And i was surprised to see that they weren't even interested in looking at my device for once. At once they sent me to jio service center.
As they said, without wasting any time i did the same. I took my device to the service centre. And it took them 3 hours to look into my device and one of their employees came up to me and said my device is perfectly fine. And i should go back to the store from where i purchased my jiofi and ask them for a new sim card.
I again went back to the store and again told them the issue. Instead of checking my device they just said "they are gonna replace my sim but if it doesn't works after this it's not their fault. And it's not their responsibility."
And secondly none of the employees in that store has any manner of speaking and talking to the costumers.
In spite of my jiofi being within the warranty period, this is the kind of service i get from one of your jio stores. It's simply sad and unexpectable to get this kind of response from one of the stores of such a big organization.
I look forward to the jio team to take some strict action against that store and get my problem fixed
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