Reliance Jio Infocomm — agent keep me on hold for more than 15 minutes

I called in for inquiring
About my data usage
I was not satisfied with agent information i asked him to get me his super visor its more than 17 minuets now
I hear no hold tone
And i am getting no response from other end waiting for response
This is insane is this how you will treat your customers i do not know that agents name. But please check my call detail please
My data is getting lost and when i ask for it i am getting this behavior
If its my right to talk to supervisor why he did not connect me with him
I need apology from jio end with compensation for my precious time my number is [protected]