Reliance Jio Infocomm — amount debited but no recharge done

Address:

Nalgonda, Andhra Pradesh, 508246

I am akhil and i tried to recharge my jio number and the transaction is processed by your payment gateway. My money was deducted but recharge dont happen. I have contacted to jio customer care they said to contact respected bank team.
So please check the payment and refund my money.
I am attaching the screenshot of my transaction for your reference.