Reliance Jio Infocomm — Amount refund

dkv prasad

from Hyderabad, Telangana

Address:	Mumbai City, Maharashtra, 400701
Website:	www.jio.com

Dear sir/madam,
I am Prasad from hyderabad, as Jio announced cashback offer for Prime member and jio recharge before 31 march 2017. i have tried to add money in "jio money" but transaction is failed (it taken longer time) and amount is deducted from my account i tried from my both bank accounts 100 Rs + 100 Rs = 200 Rs. i face the same problem for 2 times the problem is with jio money app or my jio app. i got pop message that the amount is refunded in 2 working days i have made call to jio customer care but no response from them just phone ringing also i have emailed but no response till now 6 days passed. i can give you transaction code if it is required now. dear jio refund my amount back as earliest.

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from Aligarh, Uttar Pradesh

I am geeting really poor speed on my jio 4g sim from past aproxx 20 days.i really cant able to work or study properly or not able to watch videos.i live in subhash nagar, dehradun, uttrakhand please do something about it or tell me want i can do to solve it.i wish u may consider it.