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Reliance Jio Infocomm

Reliance Jio Infocomm — assured cashback is not returned

Dear sir/madam

As your jio network has assured to give triple cashback to the recharge of 399 or above, i had recharged 399 recharge voucher to my jio number [protected] on 24 december 2017. But cash back is not shown in voucher and coupon of my jio application. Now my complaint is why the cashback is not returned. Is the advertisement befooling jio customers?
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