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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 103

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R
ravi raveyi
from Hyderabad, Telangana
Oct 16, 2019
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Address: 502295

My jio mobile number is [protected]
In my area of malkapur x road near taher plaza, sangareddy, sangareddy district-502295 telangana
Am not getting signal strength totally from last week continuously.. It's showing no signal.. Emergency calls only..
And signal strength is also less
Calls are not getting to some jio numbers and particular other n/w numbers.
Calls are getting connected to others when dialled to our contacts
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    H
    HemanthHN6
    from Mumbai, Maharashtra
    Oct 16, 2019
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    Address: "Paanchajanya", Near Koppada Guttu House, Padukodi, Kulur, Dakshina Kannada, Karnataka, 575013
    Website: www.jio.com

    My speed was fine until yesterday, around 5 to 15 mbps. Then today my net speed came down to 80kbps when I still had 700 mb data left on my number.
    Number : [protected]
    I contacted support and they told me whats causing this issue is that many users are using internet at same time.
    What kind of reason is that?
    Please fix this.
    +3 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      U
      umeshkumar88
      from Mumbai, Maharashtra
      Oct 16, 2019
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      This is my jio number

      [protected]

      This is my address

      Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

      Plz do the needful plz registered the appellate complaint for 39 days

      We are frusted of network coverage not getting network plz registered appellate complaint for 39 days i had send all details to registered for appellate complaint

      Not a single stick of network getting call drop call disturbance data slow problem many more

      Registered network complaint sent network rf team to visit our location on high priority basis
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        V
        Vishal Kundra
        from Jaitaran, Rajasthan
        Oct 16, 2019
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        Address: Jaipur, Rajasthan

        I'm vishal, resident of jaipur who applied for jio gigafibre connection for my home 4 months back. Despite knowing that my home doesn't fall under rfs area the jio executive accepted my connection request and did all formalities (Documents, adv. Deposit of rs.2500/- etc) and assured me of getting services within a week. After 1.5 months, making 1000s of calls here n there i was finally asked by the same executive to initiate refund process as my area comes under non rfs region (Height of stupidity) by calling on jio toll free number ([protected]). It's been 4 months now & i haven't got my refund. Everytime i call at toll free number, the customer executive ask me to be patient and wait for the confirmation call from jio regarding refund but i haven't recieved any confirmation call yet. It's going the same way for last few months & now it's an headache. I have all the necessary leads like connection number, cancelled req number etc. #helpme
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Hi Team,

        I have activated the pre-to-post plan of jio, and did 109 recharge on number: [protected] but unable to make calls.

        Can you guys please assist.

        Regards,

        jio gigafiber money refund - Comment #3563760 - Image #0
        I attempted to do a recharge worth 149 on my jio accountthe amount was deducted from my bank account but i have not received any notification and it is still showing that I don't have any plan.please do take action.it is very much disappointing
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          B
          brijesh4681
          from Mumbai, Maharashtra
          Oct 15, 2019
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          Address: D4/1 Rajive Nagar Bina Sagr MP, Sagar, Madhya Pradesh, 470113

          I am brijesh singh, my mobile number: - [protected] is this, my recharge also did not fail and the balance was also cut off from the account and my mobile balance was also not recharged. I had done the recharge from jio mobile app.

          To transfer inb reliance payment solution bill_rpsl payments 14-oct[protected]oct-2019) rs - 49.00 reference no: rsbi[protected]igahfnacw5

          I request that my balance be refunded
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            R
            Ramxasry
            from Mumbai, Maharashtra
            Oct 15, 2019
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            Address: Pilathara, Chunangad PO, Palakkad, Kerala, 679511

            I used to get 6 mbps + speed for several weeks. now the speed is reduced to 190kbps which is not acceptable. I had complaint this to 1800 before 1 week and there is no improvement.

            I disconnected BSNL broad band and took JIO 4G connection. Now it seems BSNL 512k was better.

            I will go aggressive on social media if JIO do not perform. Your actions recently seems to disappoint your customers and tend to cheating cases.

            Please perform or PERISH.
            +1 photos
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Dear Sir/Mam please complaint here against any internet service provider
            Government website link => pgportal.gov.in

            => Click here to sign up => pgportal.gov.in

            => After Register Your Account and Login your Account

            => Lodge Public Grievance

            => click on I agree that my grievance does not fall in any of the above listed categories

            => Concerned authority of grievance

            => click on Central Government

            =>select Ministry/Department => Telecommunication

            => Description

            => security code

            => submit
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              M
              Mushabbir zaki
              from Bhopal, Madhya Pradesh
              Oct 15, 2019
              Resolved
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              Resolved

              Address: B-10,KEHKASHAN COMPLEX,PHASE-II, FIRST FLOOR, BEHIND KOHEFIZA HOSPITAL,KOHEFIZA, Bhopal, Madhya Pradesh, 462001

              Purchased jio recharge voucher
              Money deducted, received confirmation mesaage but not received recharge voucher till now which is more then 24 hours. I have tried consumer care, spoken to senior reps, everyone is acknowledging complaint which is some technical fault from componies end only but they are unable to resolve, they are not ready to give any complaint number, more over they dont even have any clue how long it will take to resolve. From last 2 days my outgoing is barred and it is causing lots of incnvinience and loss as this is my only active number.
              +2 photos
              Oct 17, 2019
              Complaint marked as Resolved 
              It seems no body took extra pain to reaolve it timely, it was some technical fault which took its own sweet time. Pained to rexeive such reaponse from our so called number one company of India and one amongst top of worlds forrune 500, may be its gone in the heads of JIOs employee. Anyways, already too much time wasted, dont want to waste my time anymore on writing about a company who does not care a bit about its customer. Hooe we get some better alternate of Jio soon.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Oct 16, 2019
              Updated by Mushabbir zaki
              More then 3 days now, no development so far, No utgoing services in my phone, sufering losses.
              Oct 17, 2019
              Updated by Mushabbir zaki
              Ultimately I received purchased voucher today on my app. Complaint is resolved now.
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                M
                Madeshdeva
                from Mumbai, Maharashtra
                Oct 15, 2019
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                Address: I dont know but he send his training address bangalore, 635305

                I complaint about mr. Srikantrao (trainer)
                Mr. Sanjay chukla(enquiry member )
                Mrs. Khushi verma(offer member)
                Mrs. Priyanka(verify member )
                Mrs. Ruchika rao(hr fraud member)
                These gangs are misused reliance jio infocomm limited and first of khushi verma say security deposit for rs. 1880 & priyanka says laptop deposit rs. 9800 & srikantrao says extra deposit for laptop rs.11700 & also he says account opening for icici bak rs. 10400 & he said living and character certificate for rs. 11500 and today he said medical allowance provided for company so deposit 16000 after i send ur joining letter. Please sir i pay already 46500rs i dont know its fake and please make an action for these unmanted peoples and also i have these members phone number and he send me all over mails and messages, call recordings. Please sir take a severe action for these peoples
                +1 photos
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Oct 15, 2019
                Updated by Madeshdeva
                Please take an action for mr. Srikantrao reliance jio infocomm limited fraud recruiters. I also submit my amount sending account details and letters

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                  8
                  8972983
                  from Mumbai, Maharashtra
                  Oct 15, 2019
                  Resolved
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                  Resolved

                  My jio number is [protected]. I have a recharge of 399 rs which i activated on 11oct 2019 and valid for 03 jan 2019. My outgoing calls are discontinued due to high usage of outgoing calls which is not mentions in anywhere in term and conditions. Jio is showing plan o[censored]nlimited call in 399 rs recharge for 84 days. And when i asked for limits of outgoingtells then nobody is able to tell these limits including jio customer care, jio team which reponds on mail. It is forgery with customers. If there is such type of limits then customer must be aware from limits that you can make only 5 or 6 or 7 hrs of outgoing call. Whatever it is.
                  Oct 15, 2019
                  Complaint marked as Resolved 
                  Compny dont provide any resolution .they are telling me that you voilance the term and condition of outgoing calls and they are not able to tell these term and conditions.and they are suggesting for new recharge .
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    U
                    urathi111
                    from Surat, Gujarat
                    Oct 15, 2019
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                    Address: Pimple Saudagar, 411027

                    Hi,
                    Yesterday (15th oct 2019) my outgoing calls service is been discontinued for my jio number [protected] with a reason of misuse.
                    I am using this number for my personal use.
                    I have also checked the calling limit cap for day to restrict commercial use, but in my case i am just making major calls to 1 particular number so i dont think it can be considered as misuse or commercial use. I have recharged my jio number with 84 days plan which is valid till 23rd dec 2019, so cant be discontinued directly in midway as i have already paid for 84 days service
                    Request you to please look into the issue and reactivate my outgoing call service asap.

                    Many thanks,
                    Umesh rathi
                    Mob: [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      M
                      Mishtu Ghosh
                      from Mumbai, Maharashtra
                      Oct 15, 2019
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                      Address: Hakimpara SILIGURI, Darjeeling, West Bengal, 734001

                      Im writing an email about the service for reliance jio. Im very disappointed about the service.net speed very slow, i can't used daily 1.5 gb data per day but always received massage from reliance jio 50% or 90% data i have used. Till now i have used 0.26 gb data,
                      Remaining data 1.24 gb right now. Attachment given below. Plz solved my problem asap.
                      +2 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Oct 15, 2019
                      Updated by Mishtu Ghosh
                      Plz hide my no.
                      Oct 15, 2019
                      Updated by Mishtu Ghosh
                      Can't see any edit options plz it's my request to all team
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                        S
                        Sadaqat Khan
                        from Budaun, Uttar Pradesh
                        Oct 15, 2019
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                        Address: Ganj bazar, Moradabad, Uttar Pradesh, 244001

                        I am using jio from starting of this company.
                        I always complain about 4g speed pf internet and company always say that we setting up new tower site in your area but unfortunately jio is providing worst service of internet in my area.
                        I want a good internet speed as i am paying for 4g internet but my all data get wasted because of poor speed.
                        Please make better internet speed or give me discount on all my recharges.
                        Mob: [protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          K
                          Kavya Rawat
                          from Mumbai, Maharashtra
                          Oct 14, 2019
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                          Address: Sarai thok west near maharaj singh park, Hardoi, Uttar Pradesh, 241001

                          I want file complain for installation tower in district hardoi(urban)UP...
                          Firstly the tower which is to be installed is in very populated place which is going to affect a lot of people...
                          Secondly the land is disputed ...
                          Now I just wanted to assure that when the whole matter ia solved by the court then only tower is to be installed...

                          Important info:
                          Tower no.055
                          Neeraj singh has taken the charge to install the tower which is employee in jio company...
                          His contact details is [protected]
                          +1 photos
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                            A
                            atulkarwa
                            from Mumbai, Maharashtra
                            Oct 14, 2019
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                            Address: Mumbai City, Maharashtra, 400053

                            I have complained 10 times over the last 3 months to their customer care for refund of deposit for giga fiber connection. They just keep giving me a service request number without resolving the issue.

                            The back-end engineer says they haven't received those requests. There is no point in e-mailing of twitter as they are good for nothing.

                            They are cheating the customers and just using their money. Everyone please be careful of this chor company.

                            Jio id[protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              Prabakaran456
                              from Namakkal, Tamil Nadu
                              Oct 14, 2019
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                              Address: 2/133g , Murugan kovil , Mayyam PIllaiyar Kovil st ,salem road, 637001
                              Website: 198

                              Today i done 10rs for iuc but not other network call not working so i contact the customer care but they are not responding my calls customer excutive not pickup the calls, useless jio customer care i am only recharge this number but right now i am helpless
                              +2 photos
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                                chhavi shanker
                                from Gurgaon, Haryana
                                Oct 13, 2019
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                                Address: India, Patna, Bihar, 800023

                                My prepaid connection with reliance jio is-[protected].
                                I got it recharged on 6th october 2019 at 7.46 pm online by making payment through paytm with rs 500.00
                                But didn't get the internet facility. On contacting customer care subsequently,
                                I was asked by them to wait till end ofdurga puja festival for its functioning to start. But till today i am not getting the internet on this sim. It is causing lots of inconvenience. Today also the response of the personal on customer care was very irresponsible and they denied to intervene and look into the matter.
                                It is requested to do the needful at the earliest.
                                Thanks
                                C s verma
                                Patna
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  S
                                  S.k. Kapoor
                                  from Mumbai, Maharashtra
                                  Oct 12, 2019
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                                  Address: 578/shastrinagar dadabari kota rajasthan, 324009

                                  399 rs debit my account but recharge are cancell c. C. Executive asked i recharge my no[protected]on date 9/10/019 on time 10:27pm by upi paytm upi payment paid successful you but my recharge cancell by u and payment are received by your citibank i want refund my money which is debited if you are not received payment by upi then you send me confirmation in writen on my mail id s. K. Kapoor [protected]@gmail.com
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  4g internet connectivity issue speed is very slow please improve internet connectivity issue
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                                    S
                                    Srikar Siddarth
                                    from Delhi, Delhi
                                    Oct 12, 2019
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                                    I had recharged my jio number [protected] for the 399 rs plan
                                    (349 with 50 rs voucher) on 11th of october 2019, on the due date. I did not receive any sms from jio confirming the recharge and the myjio did not app show that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

                                    Repeating the details
                                    Mobile no: [protected]
                                    Date of recharge: 11th october 2019 in the afternoon
                                    Mode of recharge: through myjio app and sbi netbanking
                                    Amount of recharge: 349 rs (399 plan - 50 voucher)
                                    Bank transaction id:[protected]hdfc reference no)
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Plz cancle my jio recharge plan and give me refund recharge currunt plan is 1149. Recharge plan activ tomorrow 8 .pm and by mistack new skim about I am not kwon So choose wrong plan plz cancel recharge plan and refund my humble request..🙏🏻🙏🏻

                                    recharge successful but services not delivered - Comment #3558881 - Image #0
                                    Sir,
                                    [protected] this number send me vulgur messages and give me missed calls. therefore i am very tense.

                                    So, kindly provide me this numbers owner name with address
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                                      N
                                      NARENDRA Singh Rajput pikkynandy
                                      from Mumbai, Maharashtra
                                      Oct 11, 2019
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                                      Address: Sagar, Madhya Pradesh, 470004

                                      I have recharged a no.[protected] with plan 399. Payment from my a/c has been deducted but no message for recharge confirmation has been made. It was due to sudden shut down of my mobile phone but the payment was made before the shut down. So please do the needful, as the present activated plan on the number [protected] expires tonight, which will cause unnecessary inconvenience in operating the phone. Thank you.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Hi,

                                      I had recharge My Jio no : [protected] for RS 399 but plan is not activited on my number, amt Debited from my Account as per Below Detail :

                                      Date of Payment[protected]
                                      Mode of Payment : Net Banking Axis Bank Ltd
                                      Payment Amt : 399
                                      Transaction Detail : INB/[protected]/Jio Money ( Bill Desk)
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                                        Priyanka Subhash Khanna
                                        from Noida, Uttar Pradesh
                                        Oct 11, 2019
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                                        Address: A-block, Shastri Nagar, New Delhi, Delhi, 110052

                                        Hi to all the associated authorities,

                                        I am a resident of shastri nagar, a-block, delhi-110052, and i am facing a continuous network issue. Despite having assurance with customer care, no action has been taken yet. It is quite difficult to manage the phone networks, also most of the times, i have to sit outside my home in order to gain some networks. It's really hard to mange most of the times.

                                        If possible, please assist immediately.

                                        Regards,
                                        Priyanka khanna
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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