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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 25, 2024
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Reliance Jio Infocomm reviews & complaints page 106

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R
Radhika moorjani
from Mumbai, Maharashtra
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recharge successful, money deducted but not activated

Address:Ahmedabad, Gujarat

Yesterday night i recharged for a friend through my jio. It is showing successful. Amount has been deducted from my account but recharge is not done yet.

What should i do?

A huge company like jio is doing such things is shameful.

It has been more than 3 years since jio started still such horrible things are happening with jio.

In every condition jio is the best but this problem...
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Barshita Sahu
from Mumbai, Maharashtra
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money refunding

During a jio recharge of ₹399 on my jio number through my jio app while i was recharging, it failed and showed a recharge failure message so i tried it again but again it failed and showed a failure recharge but the money has been deducted twice from my bank account so i humbly request you to refund the sum of ₹798 to my account as soon as possible.
Thank you...
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S
Sonakshi chopra
from Mumbai, Maharashtra
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I didn't get the refund of 2500

Address:D-499 Malviya nagar, Jaipur, Rajasthan, 302017

U applied for hui fibre and i paid 2500 to the nearest area service incharge through paytm but my application got rejected because the adhaar card wasn't original the refund needs to come to me in 7 working days but it almost 2 months now t haven't received the refund and n i'm not getting any responses from the company or the service man i paid too....
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D
Devanggg1313
from Agra, Uttar Pradesh
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jiofiber refund of 4500

Address:G-703 Jaipuria Sunrise Green, , Abhay khand -2, Indirapuram, Ghaziabad, Uttar Pradesh, 201014

Hello, i have been trying to call customer care for disconnection since 15 days, no one picks up. I went to office and did complaint, they raised my request for refund but it's so many days i didn't got my refund!

My jio service giga internet id is :[protected]
Please help me with the refund, i have no money. I want my money back!
[protected]
Registered mobile number - ([protected])...
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P
Prth Mndl
from Mumbai, Maharashtra
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tower/ network

Address:Bamanghata ,hadia,700150 , south 24 pgs, landmark- bamanghata high school, 700150

Dear Jio authority ..we r can't use the proper network service in my area ..before 2-3 month we are all to face the problem ...many complaints are given in this areas people .. individual Jio is very bad service and very rude customer representative in kolkata ..pls solve this otherwise we are porting our sim to different network ......
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Address:Bangalore, Karnataka, 560114

I use jio postpaid service. I have setup autopay feature through jio app to ensure my monthly postpaid bills are automatically paid. I setup that feature in my phone with the help of a jio customer care representative. Autopay features shows as active and in force when i check the status in jio app.

But jio failed to deduct payment from my bank against my latest aug bill. This resulted in late payment fee of rs.100 getting...
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Address:Bagnan , West Bengal, india, 711303

Dear sir,
I am facing too much slow speed with jio 4g sim in my [protected] jio number over a year. The speed became my harrowing hell and it haunts me with average 100kbps surfing speed all the time. Writing to the aforesaid service provider won't solve my problem. Currently i am enjoying 149 per month, i. E, 1.5 gb per day plan in bagnan, howrah, west bengal.
Plse help me discard this problem once and for all.
Thanking...
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S
Saloniii
from Mumbai, Maharashtra
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payment deducted but recharge not done

I made a payment from my jio app for Rs 349 on 25th August to recharge my phone. I got the confirmation for amount deduction from my bank but my phone was not recharged. I called Reliance customer care and they said that my payment was declined by the bank itself. I also talked to canera bank customer care but I am not satisfied with the information. Please try to refund my money....
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A
ashusood
from Delhi, Delhi
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repair and maintenance

Address:HNo. 547 Sector 9, Panchkula, Haryana, 134109

I got jio giga fibre connection installed at my house at below mentioned address. Since the main optical fiber was underground, your team got one pit digged on from porch of our house and later on filled up after ten days once the connection was established.

However, i am sorry to inform you that the quality of civil work done for filling up the pit is extremely poor and has been severely damaged. Moreover the titles uprooted...
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H
from Mumbai, Maharashtra
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data on jio

Address:400097

I have migrated to jio since last couple of months but sorry to say since few days without even using 1kb of data the entire 1.5 gb data gets consumed 8n the night and i read the messages from jio saying i have used 100% of data i am really fed up with this cheats. I would like to request the people who are facing the same issue with jio as i am feeling cheated by this people...
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Address:Bgh, Gh, 713148

I called on198, about 10:25 pm dated 26/08/2019 for enquiry the number +3444 that is calling me frequently but unfortunately the customer care representative lady talked very rudely and her near by persons abusing me for dropping call.
That is not healthy Signe for company and employee. Please take quick action on her and suspended.
Thanks
Mob [protected]...
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H
Hari1979
from Mumbai, Maharashtra
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internet service pathetic

Address:Thane, Maharashtra, 401202

It's been over 6 months that I have been complaining to Jio about the pathetic Internet service. There has been only one answer from the customer service that we are working on the issue. I have logged several complaints regarding this. The speed I'm getting is not even 2G. Basic Google page takes minutes to load. Please let me know what to do? Is porting the best option?

Regards,
Hariharan Iyer
[protected]...
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B
balasubramanyam l
from Bengaluru, Karnataka
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erroneously recharge done for rs. 5000

Address:K R Puram, 560036

Hi sir. Medam,

I am mr. Balasubramanyam using the jio number ([protected]) from past few months.

This is to inform you that i have suppose to do the recharge 149 where i have erroneously paid for rs. 5000 on 23rd august 2019, i just called your customer care and asked for refund.

They have not give me any details nor procedure and the agent mr. Veera was very rude and highrated on me (Where i...
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T
Tasters
from Mumbai, Maharashtra
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ownership transfer via mnp

I am owning a vodafone sim which is on my mother's name. I want it to port to jio on my name. But jio is not allowing to do so. Other operators are allowing. For mnp it is rule, that whoever owns sim and can receive otp is owner of sim. Jio rejects it saying mismatch in details. If the owner of sim is of the family only, why service providers have issue in porting. Here in my case it is my mother. If it was unknown person, it could have been...
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Prafullgzp
from Mumbai, Maharashtra
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facing internet speed issue.

Address:Banshi Bazar post peer nagar Ghazipur, Ghazipur, Uttar Pradesh

Dear sir,
May i want to inform you that from 2 month we were suffering from bad speed of internet. Even if want to open an particular sites it can't be open. Same way your jio tv is also not working properly. If any channel program is to be want to see then it can't be seeing by us because it is buffering. We are purchasing a plan of rs 498 for 3 months and getting 2 gb data everyday, but we are unable to utilise it.
Dear...
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S
ShauryaX123
from Mumbai, Maharashtra
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services provided are too bad

Address:Indraprasth Estate , Opp K.K Hospital, Aligarh, Uttar Pradesh, 202001

I have been using jio since it was launched and it provided best services compared to any other network but now day by day its services are getting degraded, i am facing slow internet speed issue since almost 1 year or more, when i complain about my problem to the customer care chat service they always reply me that"there are too many internet users in your location thats why you are facing this problem and we are continuously working on...
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L
LDA
from Mumbai, Maharashtra
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about internet services

Dear Sir,
As i mentioned above subject last few days we face internet Connectivity.(Dhankawadi near teen hathi chowk, Pune.) There is lot of buffring issu. and calling problem.I call Jio customer care several time. but there is no positive reply from them. Pls do the needful. (Email Id : amrut.[protected]@gmail.com)...
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S
Saravanan Sai
from Mumbai, Maharashtra
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pole in front of house

Address:836,28th street, phase-2 , sathuvachari, vellore, 632009

Dear sir this is to inform that my house located at no:836, 28 that cross street, phase-2 sathuvachari, vellore tamilnadu and the complaint is without my knowledge the pole is erected in front of the house which we are parking our vehicles and it's disturbing us lot and also affected elevation of building so please take necessary steps to shift the pole at compound walls ended opposite and we request you to do it immediately thanks...
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H
Himanshu@90
from Mumbai, Maharashtra
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regarding the net slow speed

Address:Village post baidwali nunkhar deoria (u.p), 274501

I would like to tell them i am the students of class 11 and i will purchase online live course but in 7-10 days daily my live class is lost because i am face all of problem through your service link this problem in my area net connection is good and my net going very slow i will already complained to your customers care and tell all my problem and then they were abuse me and tell them what you can do do now no one ask me
So i request...
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K
KeshavG37481745
from Mumbai, Maharashtra
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making customers feel by saying unlimited calls on 399 rs voucher

Reliance jio infocomm — making customer fool by saying unlimited calls.
I am using my reliance jio mobile number [protected] and recharged with rs. 399 on 31st july 2019 which has validity till 23rd oct 2019 but from yesterday evening my outgoing calls has been barred.

Point 1: for your kind information my jio number is being only used for my personal communication with my family. So on what basis you have considered...
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