Reliance Jio Infocomm Complaints & Reviews

Agu 06.2019
Jio phn speaker not working properly
Dear sir,
Iam ur customer from the day u started jio phones
I have buy an jio phone with cost of 1500 r/s 1 months ago my phn has got an problem that not hearing the voice during the incoming or out going calls

I went to ur jio phn store witch was located in mp at mandideep on swing my phn they r saying that ur phn was but up to u know i doesn’t...

Hello
I am using current jio plan of 399 and by mistake I have done recharge for same number I want to cancel that recharged and want a refund
Please let me know as early as possible solve my problem I have recharged through paytm via credit card
Please solve this
Thank you...

This is to inform you that i am facing slow internet speed from last few days in ahmedabad gujarat. To raise a complaint for this i regularly calling jio help line number [protected] but when just the call gets connected to the executive they just said their name and then call disconnected without any reason. It is not happening with one call, it's happening with every call very pathetic service.
[protected]....

Last year, due to several issues, we decided to port our corporate mobile connection from airtel to reliance jio as they were promising better services and ease o[censored]se.

We had 9 connections to port but due to some technical problems, only 8 numbers were ported to jio. We left the issue for some days and tried to port the number again after a month. After multiple phone calls and coordination, mr. Sujoy senapati from reliance...

Dear team,

I get a speed of less than 50 kbps when i have more than 1gb data and additional 6 gb data.. I called customer care and informed about it and from 3 months they are resolving the issue. They say that there are more users in my area and that the internet is running at 50 kbps.

I get better speed on vodafone 4g in same location, network issue in train. I have called so many times on jio customer care...

I ported my sim to Jio 2 months ago. And suddenly on Friday 2nd August my Jio sim got discontinued. I called customer care for same reason and they said to visit Jio Digital store. I'm visiting store everyday but store is closed since last 3 days. Nobody able to contact me from last 3 days. Please do something about this....

Jio is treating their customers very badly.. I have a plan of ₹149 which gives 1.50GB daily .. the usage got renewed at 12.43am and by 1.43 am it got exhausted.. I was shocked to see as I haven’t used the internet.. customer care advisor was so rude and unhelpful.. they said I have used it that’s y it has exhausted.. this is awful and I will definitely change the provider as this is not the way .. when I hv nt used data why it has been...

Jio network is very weak in my area. I complaint several times but there is no improvement. What should i do? I think 250 jio cards active in my village. I wait only 1 months. You are not changing your network service we are all card mnp in other company. So i request u make networks in my village. Land requires i provide you. Jio sim is slot 1 see the screen shot in image....

I get a speed of less than 50 kbps when i have more than 1gb data and additional 6 gb data.. I called customer care and informed about it and from 3 months they are resolving the issue. They say that there are more users in my area and thats y the internet is running at 50 kbps (Its a 4g connection)..

I[censored] cannot cater to the needs of the customer y do have people standing and selling ur product on the street.. I get better...

I have call many many time at 198 but i am unable to find any solution regarding data speed.
Ur represenatatives tell me only one line everytime "we are trying"
But still i am suffering from very very slow data speed and call drops
Ur company claim 2mbps speed but u r giving 2mb/minute. It is fraud, cheating, with customers
I'll appeal in consumer court against you or port to vodafone because o[censored]r worst net speed...

Dear sir,
I'm complaining about weak 4g network connection in my village. There is no proper network connection in my villege. Even people are not able to call someone during any emergency or anytime due to this week network so please give your best sevice in my village. Here net connection is not much better.in this 4g generation we are using net connection because of in this era in village people are not much literate.. And almost...

Hello, I am having issues related to network connectivity since last month. Even normal page in chrome or in any other browser is not opening. I have called so many times on jio customer care toll free number but nobody responded. I am extremely disappointed with your services. Plz resolve my problem ASAP.
Thankyou in advance hoping for positive response....

I want to complain regarding the security deposit i made for installation of their service on 2nd may, 18. I got relocated to a different place during august, 19 end.

Till now i have done multiple follow-ups since july 2019, with them and they have not refunded the security deposit back to me nor took my box. No one even picks up the call when contacted customer care.

This is really disappointing that at the...

I had recharged my jio number [protected] for the rs. 399 plan on 3rd of august 2019 by net banking from icici bank account from my desk top computer, exactly on the due date. I did not receive any sms from jio confirming the recharge as well as not able to call anybody. The net banking transaction id for the payment of rs.399 is transaction id [protected]. I am unable to make any outgoing calls in spite of recharging. Please resolve immediately....

I have recharge my jio sim from rs 399 on 09.07.2019 and validity upto 01 oct. 2019. All calls free and daily 1.5 gb data daily in this plan but from 01.08.2019 jio block my outgoing call without any notice.
On 01.08.2019 i found that my outgoing call is blocked without any notice. When i call my family member on 01.08.2019 then i got one msg from jio that i am missuse this plan. I was very surprised for know outgoing call blocked...

[protected] & [protected]
Above both are post paid with jio from may 2019.
Both cells under 199 plan, approximately monthly bill is 199+ gst = 237, bills are generating on every month 21 day and bill paid dues 27 of month and 7nth next month with fine rs. +5 and after 8th of next month is rs.+100
Jio s billing and due date and fine is very good. But before period of due for bills jio blocked out going with saying that...

Hi,
I am living in sbp-city of dreams, sector-116, mohali, punjab. We all in our society are facing serious network issue with jio connection. After a series of email conversation with jio care we are getting reply that they are working to improve this but it's almost a year now and issue is still there
In my last email conversation they told me that network is working good outside but when i test the network using jio app...

My phone number is [protected] which is used by my wife and one man how have the number [protected] is contentiously calling & talks vulgar. We try to avoid it so many times but he is unstoppable and he is calling so frequently that we cannot tolerate. Please lodge a complaint against this number and take necessary action according to rules.

I will be grateful to you for your kind action....

I am jio user. I am not facing any problem about this jio in my area before rather than slow net. Its not my problem i dont think about this. But this time every day we dont get any network in night and morning and evening also having slow net. This is not only my problem its for all my area. We have jio tower near us. Before instaling this tower we got network. After installing tower we also get network but since 2 or 3 days ago we r not...

My name is kamal susawat my mobile num - [protected](jio) and my address- survey num 48/3 ganesh nagar wadgaonsheri pune 411014, I have facing network problem last 1.5 year in my house net speed very slow so i complaint many times my jio provider but this issue not resolve till date I have call customer care last night regarding speed issue but customer care executive not raised my complaint and suggest me we unable to raised your complaint...