Reliance Jio Infocomm Complaints & Reviews

Dear Sir,
I've recharged for 2 GB/day pack @ Rs 448 on 11/09/2019. Although money has been deducted form my account however plan hasn't been activated. Also, haven't received any confirmation against recharge from Jio.
The transaction details have been provided below:

Mobile no: [protected]
Mode of payment: SBI net banking via myjio app
Transaction Id: IGAGZCYMA4
Amount deducted: Rs 448

Kindly do the needful to solve the issue.

Sir, i have recharged 399/- in my jio number [protected] on 06/09/2019 at 12:12 pm from sbi yono. Rs 399/- was deducted from my state bank of india account [protected], but recharge was not done. I called customer care, they assured me by saying that the rupees will be credited soon. They also advised me to try to recharge once again. Following their advice i recharged 398/-, at that time the recharge was successful. Now i want my refund of rs.399/- which is still not credited to my bank account.

Actually i recharged on wrong jio number i wanted to recharge on other number i done it through phonpe can you pls refund the amount
The jio number i wanted to recharge is
[protected] and i mistakenly done in my number and now the person who number i have given don't want to recharge it so my money has been stuck so pls refund me the amount
Pls help me with this

My daily 1.5 gb gets exhausted sometimes at midnight as soon as i gets renewed and early morning before i even wake up... When no one else has the password of my hotspot and 0 device connected to it. Tried changing my password several times but it doesn't work. Happens one too many times. So sick of recharging using data booster... Got me so frustrated... This cannot be an accident there is some sort of devious plan going on to recoup some amount of investment

I done recharge if rs. 594 after that i come to know this plan is not for my number. [protected] so i contacted to call center requesting to convert this recharge in some other plan but they simply denied. Again i have to do other recharge and my first recharge amount is completely waste. I want my refund. There must be system witch simply deny the wrong recharge.

Hello
I have done a wrong recharge instead of correct number, of plan Rs 399 to a wrong jio no -. [protected]
Operator no [protected]

Through paytm app, on September 9,
Please resolve this issue and kindly refund my amount as soon as possible 🙏, I would be highly obliged i[censored] have done that

Please help me in refunding 399 rupees to my account
Hoping u would refund the amount kindly

Hi. I am lab chandra halder.
I have a jio sim number - [protected]. I recharged rs.98 & thats expire date is 05.09.2019.
Transaction id :[protected]bc70b21.
On today (30.08.2019), i received a sms from jio company that contains my number outgoing call service is discontinued.
Then, i call your customer care, they said,
You made high useage of voice call. Jio give you free voice calling for personal use. If you want to activate your outgoing voice call, then you must recharge your number.

But when any customer, recharged any jio plan there are show a term-truely unlimited voice call any network.
Then why jio say, that i used high useage of voice calling.
You could check my voice call useage, there are 3-4 no. Which i call most of the time.

I mailed to jio, asking limitations of voice call. But, they could not give me any call limitation by mail or customer calling.
Also, i complain national consumer help line number.
My complain no is 1557031
And i complain pg portal through website. My complain no is 101446

I beg to state that please solve my problem as fast as possible.
Thanking you.

Place-mathurapur, south 24 parganas, wb, pin-743354.

To whom it may concern
I have not used my data to any online streaming, downloading or any internet sharing activities, i have only used it for my regular whatsapp and facebook apps, from nowhere jio has deducted my 1.5 gb, that is absolutely fraud, i can proof it to anybody that i haven’t used my data more than 30 mb.
I have some attachment please look after this, i want justice.

Dear all,
I am a customer of jio from last 2 years and now from last 1 month i am facing internet issues continuously, network is not at all responding at my home address. I have called multiple times to customer care but no action on this issue. Please do needful asap,
If this issue won't solved i have to change my network provider.

Home address - aurangabad, near akashwani, kailash nagar, east lane no.2,
Contact no-[protected]

Madam/sir
The sim [protected] was top up with annual tariif rs.1699/- dt.14-04-19 by paytm, and the sim has been blocked by jio and telling it has been made portal to airtel (, as due to handset problem the sim was not in use for 1 month maximum). Since 29th august.2019.

How its possible... No otp has received in this regard..

Does the jio has right do it without communication.. The jio officials have done mischief and done it intentionally.
They are not issuing call details also to cross verify the transactions of the sim.
The user of the sim is telling the number is used by him since long.

Hi i amresh my jio sim outgoing call has been blocked late last night and i got the message that due to misuse and high calling actually i recharged with the plan 149... Actually its benefit is unlimited call.. Help me out of this fraud... Due to policy with the recharged of 149 to get benefit of 28 days unlimited calls plus 100 sms and 1.5 gb data per day

Sir i am resident of nawa para village, po:
Bhromorkole (731201) the problem of jio
Network in my area is increasing day by
Day. We had complained to jio for this
Problem but they did not take any
Complaint and did
Not
Solve
Any
Problem this problem has been going on
For the past 1.5 years, here all the
Customers are facing the same problem.
We had complained a long time ago that
There was no settlement.

Hi team

I live in village at 20 km away from jaunpur city, village name is (Dakshin patti ranno), it comes after the naupedwa market and there is a lot of problem of jio mobile network. Many times the call drops and the internet runs very poorly.
I think jio company is so big that this type of problem should be corrected as soon as possible.

Intesar haider
Contact: - [protected]

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 31st of august 2019, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance.

Please resolve this issue.

Below are the details:

Mobile no: [protected]
Date of recharge: 31st august 2019 at 09:49 pm
Mode of recharge: through myjio app and upi
Amount of recharge: 349 rs (399 plan - 50 voucher)

Jio reference number : br000366xasr
Bank transaction id:[protected] icici bank reference no)

Regards
Rajan

Dear team,

There is some person, who is calling again and again and using abusive words for me, and writing abusive content and sending message. I don't where they got my number, I am not social media person or not having any kind of relation with them. I am requesting you to take a proper action against them. So they won't be able to do this kind of haressment with anyone. In any circumstances.

I have given back two boxes of JIO Gigafiber back and want refund totalling to ₹9000 which I have not received since the last 3 months now. I am getting no reply from the Jio executives at all. No call or response received at all. I am calling them continously but I am not getting proper reply from anyone of them at all.

The ids are
[protected]
[protected]

From 31st august 2019 onward my jiofi data of 1.5gb/day is getting exhausted whenever i opened it within minutes. On 31st morning at 7 am i got the message. Then on 1st september i opened the equipment at 4pm only. Within minutes i got the message of 90% usage. Then i changed the password. On 2nd september it worked as usual. But again today on 3rd september i opened it at morning at nearly 7 am. By 7.44am i got 50% usage message and by 12pm 90% usage.

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 1st of september 2019. I did not receive any sms from jio confirming the recharge but in myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls although i recharged. Please resolve immediately.

I have done recharge through myjio application on 2nd sep 2019 through net banking of 52 rps for 7 days and from my bank account amount got deducted but i still did not get any recharge. I want to get my thing resolve as soon as possible this thing happen to me for the first time.
In my jio plans i couldn’t see the recharge history anyway though my amount is deducted. Major concern

Reference number - igagxmjuu6
Bill rejio ref - qsbi[protected]

The jio 4g's worst than other network for both calling and internet. The internet speed is slower than the snail and is very poor.
I have tried to talk on jio customer care, but when i dial '198' for complain, i hear only instructions, 'if you got this issue then press this number & that number, ' bla bla bla, and i didn't receive assistance from jio. Even trai has mentioned that '198' has to be for complaints only (But jio care people don't hear us). I am not satisfied with jio services. I ported to jio from vodafone and my sim got activated on 1st of august. Now, with frustration emerged due to low speed, i want my refund from jio. Vodafone's 2g is faster than this jio-4g. Even after recharging the pack, i have to rely on others wifi for the intent service!

1. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

2. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

3. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

4. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

5. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

6. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

7. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

8. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

9. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

10. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

11. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money

12. I don't like jio.
Jio refund my money
250+150 = 400 (Approximately)

Jio refund my money

Jio refund my money