Reliance Jio Infocomm Complaints & Reviews

Iam a resident of liru likabali, lower siang district of arunachal pradesh iam a land downer of jio tower since from 4 months I didn't get the rent fees of jio tower where it was clearly written on the agreement that payment will be disbrush on every first week of the month. Therefore I tried to reach out the executives but they are not responding, I request your good office to kindly look into the matter and avoid any further delay in payment.

Hi Team,

I had JIO fiber connection for last two years with the register mob number [protected], and in the month of November sales guy Aakash called me [protected] and gave me sales offer that please disconnect your current connection and take 3 months plan and you will get benefits of 2 months free. So I disconnected my connection with the mob number [protected] and took new connection with [protected]. This package should be valid from Nov 19th 2022 to Feb 20th 2023 and along with free two months it is valid till April 20th.

But now I am getting reply from the customer care team that the voucher is expired at Sep 2022 itself and there is free benefits you will get and you have to make the payment to resume the connection. Also sales manager (Mob num - [protected]) lethargically saying you cannot do anything against us go raise complaint.

I am without internet for last two days. I need proper investigation made to the Jio fiber team and I need two months free benefit asap.

I sri manoranjan moharana mobile no [protected] has rechage some amount but that has not successful so the same amount is not return to my account. So give me the details of rechage of last two month on my mail id [protected]@gmail.com

Regads
Manoranjan moharana

A ploe has been erected infront of my house in Sriram nagar colony, Kondapur, Hyderabad. It is blocking my parking space due to which there is high congestion of cars in the area. Kindly displace the pole to appropriate location so that it does not block my parking space....

I have done my recharge of 479 rp but didn't active

I have requested my Physical Sim to be converted to Esim while roaming in USA numerous times and resubmitted requested documents every time since January 30th. Every time I submit the documents, jio customer care teams comes out with a new excuse. Last time it was that my signature on the photograph is coming on my face and form has overwriting. Now it is the form is digitally filled and should be filled manually. Also the signature should be below neck. Signatures are below neck. Never had this kind of service ever in my life. My Sim is not converted and I can’t use my jio line as my new IPhone 14 only takes Esims.

My prime membership was renewed without any consent. Earlier it was free with the postpaid plan. When contacted customer care executive, no positive response was received.

My name is Arvind Prajapati, I am working on the post of engineer in Jio Fiber jc02, Indore, where the senior officers above my post have withheld my January 2023 salary without any action. Or with that the attendance is also not approved. Because of this, I am very upset with the past days. no response from my senior.
When I go to office, you demand money from me for salary and attendance approval.. Please solve my issue...
Thank you
employee - Arvind prajapati
id[protected]
mob. [protected]

Team - FTTX Home connect
indore (madhya Pradesh)

On the 27th January my mobile network[protected] has gone suddenly then i tried in many way but there was nothing happened, then on 1st February i went to jio store in hope that i will get the solution there they told me that my number has disconnected by mentioning (incomplete data information). They suggest me to contact jio care, i called jio care on the same date 1st February they told me the same as jio sotre's representative told me, so i asked jio care, didn't i get the same number as i had submitted the correct information at the time of activation, they asked some necessary information like (name, father's name, addhar last 4 digit, pin code, adress) etc. Then they raised a service request based on my details and told me that i will get the same number within seven days (SR00001H8ZFX). After seven days when i revisit the Jio Store they told me that your number isn't ready. Thereafter when i called the jiocare as well to tell them my number isn't ready they suggest me to apply a service request again.
So, here is my appeal when will i get my number back, and as i haven't provided any wrong information at the time of activation so why i have to face this kind of problem.
Please take necessary steps to fix my issues its a heartiest request to you

Respected sir,
With reference to above mentioned subject, we had recharge jio mobile no. [protected] on yesterday of rs. 299/- and my account is debited of rs. 314/- but recharge not done.
Kindly request you to please resolve issue immediately and refund my amount as earliest.

Best regards

Biradar Gm
mob [protected]

Sir my name is Gurdeep Singh I have got an call from vanshika Sharma about this job she had taken my interview for the post of store incharge. after selection she pitch on call to pay 850rupees for offer letter and I paid 850rupees in account no.[[protected]] IFSC code-idfb0021041 according to her for getting this job. After that she transferred my call to tara Kashyap she told me you have to pay 2100rupees security ammount for getting joining letter from reliance jio infocomm Ltd. Company and she also said the company will provide you joining kit like mobile phone, laptop, dress and shoes for work with reliance jio at your home address in 2 days. According to tara Kashyap I paid 2100 rupees again in same account of company after receiving joining letter.after that I called to manager chahat khanna I had got her contact number from joining letter now she is telling me you have to pay 8500rupees for your 3 days training and for your courier also that you got from company's given address in the joining letter. After hearing about 8500rupees payment for training I deny to pay again and request for refund my total paid ammount of rupees 2950. Now she is telling me you have to do an email to our company's reliance jio infocomm limited website for refund your total amount of 2950 rupees.
Please help me to refund my total paid ammount of rupees 2950. And if they are fraud then take immediate action to against them for using reliance jio company's name to fraud with me or anyone else. I am sending you vanshika sharma contact number n also sending you, tara Kashyap and chahat Khanna's contact number.
Please help me. Vansikha Sharma-[[protected]] tara kashyap-[[protected] ], chahat khanna-[ [protected]]\
Thanking you
Name-Gurdeep Singh
Contact no-[[protected]]
Current address-102, old dalan wala karanpur dehradun

I recharged my Jio Fiber number +91-[protected] on 24th Jan 2023 at 8.18 AM from My Jio App through CRED UPI
The amount 824/- was deducted from my ICICI Account, but the recharge was not processed.
I waited for two hours, then recharged again with another mode of payment, and the recharge was successfully processed.
The refund amount is not processed.
Jio Transaction ID : JIO20TB00002DOG.
CRED Transaction ID : RDJNZ7NG6NQKLJA
UPI txn id :[protected]
paid to [protected]@yesbank
paid from [protected]@axisb
attached the payment screenshot for your reference
5 Mails sent to [protected]@jio.com and no reply.
Customer care executives saying mail to jio fiber.

My jio plan is of 209/- inr
till today I was able to use unlimited 5g data in pune but suddenly jio changed its policy without even notifying me and I lost my 5g data called the company but they just hang up my call after listening my complaint Now i have had to recharge 61 ruppees on my plan which i want a refund of

Dear Sir I am user of jio number [protected] and due to not recharging it jio has blocked my incoming calls and SMS deliberately which is not as per government trai rules and the escalation department person Bilal is asking me to recharge it then only it will be activated which is wrong.

Kindly escalate it to their senior management or with TRAI and ask them to activate it THANK YOU...

I have charged extra 2000 with bill. I shocked they charged it for OTT subscription but I have not taken the paid services. They told bill generated can't help. Please help me

I got Jio fiber connection but due to pathetic service and no response to complaints i went for disconnection. Its been more than a month I have been calling them for device pickup and refund, post multiple complaints no one working on it and giving me my money back

Dear Mr/Ms
My registered numbers are [protected].My internet services are not working since 17 January and booked the complaints and several follow up including escalation of the complaint. Till date no service person has visited.
Both your escalation department and customer support have been ineffective.
I got this connection in June paid for one one internet connection, however your person Hitesh (contact number +[protected] had configured two connection in one set up box He says he installed one set up box and given me another without having installed. I do not understand this.

After a week, he visited my home to make a reauest for shifting of connections I do not understand this.

Now there is a mismatch between my connections number and set up box.
Nothing is happening despite the effort of your customers services and escalation department.
Requesting for urgent action and revert to me immediately.

Jio installed cinnection of briadband at ny home - and created twi IDs but only one set uo box. The current ID does not belong to the set uo box. The internent connection got removed. After complain after complaint, it has not been restored for over 5 days. Service person is rescheduling it and customer services though understand the problem are helpless and not able to take action against the person installed tge connection nor on the service person to restore it

Sir/Mam

I am Komal Singh, Resident of Jaipur India, and currently living in London, United Kingdom.

I have raised a request for eSim via email, and they have asked for my passport immigration stamp and visa, and which are i have sent multiple times.
Still they are sending an email please send required documents three times.

They are not responding appropriately, and dont giving exact reason.

Kindly look into this.

Thanks
Komal Singh
Mobile no - [protected]

The list of 5G capable devices mentioned in the Jio.com website is incorrect and not updated. Hence I'm not able to sign up for Jio welcome offer to use 5G. While the Airtel 5G works on the device, Jio says my device is a 4G device. Have verified that my phone supports all the 5G bands that Jio uses.

Devices testes;: Pixel 6, Pixel 7 Pro and few Oneplus devices.