Reliance Jio Infocomm Complaints & Reviews

The network signal strength is 106dbm in this locality of lahowal dibrugarh. When internet speed is checked in device it intimates working at threshold speed. Is this way jio is celebrating their success by offering lucrative schemes by luring the customer in their trap. When customer has increased the company should think about its speed and signal strength the same as during launching. It should have widened its bandwith to support increasing customer base. Try to resolve the issue

I had recharged my jio no. [protected] for the 498 rs. Plan. I didn't receive any sms from jio confirming the recharge but my net banking statement is showing that my account is debited by rs. 498. When i opened my jio app to check my plan it shows you don't have any plan, recharge now. Please look into this matter and resolve the issue as soon as possible.

Date of recharge: july 8, 2019
Mode of payment: through my jio app and axis netbanking.
Amount of recharge: rs. 498

Regards,
Mrs. Parminder kaur samra

Hi sir / madam,

I have recharged my jio number [protected] on 6 th july 2019 at 10.57 pm using my jio app and paid it by "net banking" mode. The amount has been deducted from my bank account but the recharge is not done. The bank id for the recharge is bil*onl*00174. I didn't receive any br id rv id all i got is the sms stating that money is deducted. Their customer care is useless to resolve this query as i've tried contacting them for 8 times.. I'm really depressed and annoyed because i lost my hard earned money. Please do the needful at the earliest.

Thanks & regards

Mahasriram p

I have done wrong recharge on [protected] of rs.98 through amazon.in and the payment is successful.

I have done recharge on 06/07/2019.
Order no.-order #
[protected]

My number is [protected].
So, kindly reverse this recharge to the correct number.

I am sorry for giving you a trouble to reverse the recharge and won't do such mistake again. So, please get it correct l will be thankful if solve my problem.

Thankyou

I had subscribed for jio giga fiber broadband connection by paying 4500 rs when i shifted to bangalore. Its been 6 months now and i still did not get the connection. I had applied for cancellation and refund of the money. No response from the jio team or call centers. I have called them several times, provided several cancelled cheque. Jio executives say it will come to the account, call center guys say dd will be sent to the address. But its been 6 months now, i am in a loss of 4500 rs and no broadband connection so far, no refund as well. These days call center guys cut the call as soon as i tell them my name.

Hi All, Jio don't have network coverage properly from starting onwards in my area Tolichowki. I have been suffering from network coverage issue from more than 2yrs. No came to solve it. Given 5 complaints. Those are useless. Now can anyone help us. Please find attached files for complaints.[protected].

Hi,
I done recharge to wrong number of rs.399 plan to [protected] through "phonepe", transaction is successful, but my actual number is [protected]. My transaction id is n1907050738003879136299. I tried calling to that wrong number but is not in service.
Please do needful help and retransfer recharge to my number [protected] or revert the amount to source transaction app. Thank you

Sir my self Balaram behera (odisha)my customer id ([protected]) me contact with rajib singha for jio tower instlation he is with me processing fee 14300 get pay it appke area par tower lagbane hamari team jayage mene pay kardia likini uske bad phirse bole registration charge padega23000 something mene pay kardia likini uske bad ear mene sab payment de dia abtak 1lakh 3 thousand something pay kar lyahe mereko ek schedule bejhethe last payment tha17200 uske bad koi charge nahi padega likini aaj phone karnese bo phone nahi utharahe but uska senior accountant Alok kumar agarwal bo banda phone uthaya bo bola apko transport charge pay karna padega uske bad apko jitna payment de chuke sab milega or hamari team site ghumne jaynge
Rajib Singha-[protected]
Alok kumar agarwal-[protected]
Unka crm jo he -[protected]
Mera number he- [protected]

I have recharged my jio number yesterday with 449 plan, the amount was deducted from my bank account but my number was not activated and still asking me to recharge. Also jio customer care numbers are not working. Tried to raise a complain ticket, when i call a complaint number they are informing me about the plans and there is not customer executive person to response.

Due to slow speed i m unable to use as data speed is really slow about 20 kbps, hence i m trying to port out to airtel but after sending port out message to 1900 i m not receiving any otp for port, it's been 5 days this is happening and jio complaints agents are not helping me about this they are saying to ask the operator agent which i am wanting to port to. So please help asap about this issue and oblige.

Hey friends i was also suffered from a fraud in name of reliance jio infocomm limited by which one girl call me that my profile selected for job hiring by jio. And i had to send 1500 rs. To vidhyavati which she named as manager and for future process i had to send 5000rs. For kit dispatched by them which includes a mobile, sim - card, identity card and job training details but i rejected. And ms. Aarohi thakur called herself interviewer made abuse to me and said i had all details of your now wait and watch what i can do to you.

Complaint regarding job.


Complaint marked as resolved
May 10, 2019
A girl neha sharma -[protected] call me for job in reliance jio infocomm limited. Aarohi thakur -[protected] takes my interview and then asked me to send rs.1500 to vidhyavati says manager at gurgoan delhi office of jio company mobile no.[protected]which i send. Company email address is [protected]@gmail.com. After all they said to me that your training will at sagar training centre by training manager ms. Dipanshi mobile no.[protected]. And finally asked me to send rs.5000 in same a/c of vidhyavati, bank of baroda ifsc code - bard0bilari but i rejected and aarohi call me again and again abuse me, warn me that she have my documents to misuse.
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Sir last week one kolkatta person calling my number this person asking my debit card no and cvv date adhar card number, so i am not for give debit card number ask blackmail my wife photo download my wattsapp profile photo and kolkatta person used my profile dp... And my wife photo crope and link anothor photo sexual torture... Its using for gio number fake id proo[censored]sing this person please save my family sir wrong number [protected] jio number true

Raised a request (Sr00000w1lyt) to disconnect the jio giga fibre account (Service i'd:[protected] services on 09 march 2019. Ont (Router) is collected from my home on 22 march 2019. As per the policy one should get refund of security deposit (Rs.4500) within 45 days after surrendering the ont. Its been more than 100 days no response from jio gigafibre team. Whenever i call customer care team they are telling that they have not received ont, so i am not eligible for refund. I gave them contact details of jio gigafibre engineer (Rakesh gavankar[protected] who came to home to collect ont. I personally i called that engineer and enquired about ont. He confirmed that he handed over ont to concerned team. They collected my account details to transfer the security deposit.
I here by request you people don't trust reliance jio gigafibre people and don't take connection also.

Dear sir,

I have given a complaint about network issue through my jio app. They have called me for the location and kind of issue am facing. I replied them with exact location (Office and residence) they have told me, that the location where my office is located they are facing the building issue where no body is ready to give for network. Also, even in my other location also it is same issue.

Indirectly they were telling to move for other location to get the network. They are not even bothered after repeated complaints.

I recharged my jio number for rupees 349 (399 plan with 50 voucher) through jio app using amazon upi id on 01 july 2019. My payment was successful and my bank account was debited with rupees 349. But in my jio app it shows that i don't have any active offer. Please resolve the problem immediately.
I repeat
My phone number (Protected)
Date of recharge:01/7/2019
Mode of payment: through my jio app using amazon upi id
Recharge amount:rupees 349 (Rupees 399-50 voucher)
Transaction id (Protected)

Regards
Edwin
(Protected)

Sir i have done recharge of 498 rupees on 25th may in my jio number but now they stopped my outgoing calls just in one month. They are saying i have done much outgoing calls but they themselves never inform us about this, infact many people around talk much than me but they singled me out. I tried to reach out jio care but they are not resuming services. Sir if telecom companies did things as per their whims and fancies. We customers will be exploited. Please file my complaint against this.

Sir,

I bithika roy wife of mr. Nikhil roy would like to lodge complaint on behalf of residents of vill+post srinagar, chandrakona thana, srinagar gram panchayat 1no lakshmipur anchal, srinagar mauja, chandrakona block 1, dist-paschim midnapur pin-721242, west bengal and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Chatradhari roy (Tutul roy) had licensed his premises to reliance mobile company for installation of jio mobile tower in midst of residential area of srinagar rathtola.
When residents of srinagar came to know about this fact, they immediately objected the said installation and also requested to mr. Tutul roy for termination of leave and license agreement and stoppage of installation of mobile tower.
In spite of this, mr. Tutul roy flatly refused to pay any heed to the said fact.

Since i stay at vizag with my husband due to his service and posting, so we were unaware of this entire phenomenon and by the time we reached our native at srinagar the tower was already installed and functional whereas he didn't take any sort of no objection certificate from us and didn't even care to inform us.
Moreover the land on which the tower is installed is unpartitioned land in which my husband is also a share holder.

As you know that, it is general rule that, the mobile tower has to be installed 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Here he has installed the tower within 30 metres span from our house.

Moreover unethically he installed the tower at plot no-2692 whereas he had lisence to install at plot no -1700. Unethically and in unlawful manner he took permission from sringar gram panchayat for this act (Took permission to install at plot no 1700 from panchayat but actually installed at plot no 2692).

We therefore request you to kindly look into the matter personally and see that the above tower is removed immediately.

Yours faithfully,
Bithika roy
Ph no -[protected]
C/o nikhil roy
Vill+post srinagar (Rathtola near ration shop)
Dist - paschim midnapur
Pin-721242

Hello,

I have recharged a wrong number [protected] instead of the right number via google pay upi transaction

I have recharged the ₹499 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number. Please refund the request amount to my account via google pay no as i have mentioned in contact detail so i can again recharge. I recharge accidentally to the wrong no as i mentioned above yours thankfully

Respected sir, my jio outgoing calls have been stopped from 2 days. Whenever i make a call it always says that please do recharge to make your outgoing calls. But my plan is active till 10th of aug 2019. I have chated with jio care they says that you have miss used your number making calls in bussiness purpose. But you can check the data. Please help me because the customer care do not hear the our voice.

I recharched my jio number with the rs. 399 plan some weeks ago and it is supposed to end only on august. Recently, i had been receiving messages claiming that i have been making unusually high number of calls and soon my outgoing service would be disconnected. I have never used my number for any fraudulent purpose. The only people i call are my family members and my girlfriend. Afterall, how can there be 'unusually high number of calls' when you recharge for 'unlimited calls'?
Yesterday night while i was in a conversation i received a message that my outgoing calls are disconnected. Now iam not able to make calls and iam really really really furious. When i purchased the sim card i am sure i didn't see anywhere about these 'unusually high number of calls' stipulation and the possible disconnection rule. I mean how on earth is this fair? You recharge for unlimited calls yet there is somekind of limit? Does unlimited has a different meaning in ambani's dictionary? I used to be very satisfisatisfied customer of jio. But with this thing going on and the recent decrease in internet speed, i feel like me along with many other users are being screwed by ambani. I want justice. I would like to have my outgoing service again. Unless i will start using my other network 'idea'.
Hoping for some results.
Thank you.