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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Ratlam
Ratlam District
Madhya Pradesh
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457001

Reliance Jio Infocomm reviews & complaints page 116

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R
Ramdba
from Delhi, Delhi
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not getting rent from reliance jio infocomm from 1 year

Address:Mallapur, Hyderabad, Telangana, 500051

Rajendera Adapa is existence under registeration with us with Rrliance jio infocomm limited.Whenever we are asking for rent they are saying I emailed to Reliance head office and work in progress. But still they are paying my rent.
We are paid GST from 1 year as per given GST number by Consignee(buyer). But still we not received even the GST. Every time when we are asking always they giving different reasons.

For more...
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S
sitamma kedarasetti
from Kakinada, Andhra Pradesh
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recharge amount deducted but recharge has not been done

I have recharged my jio number [protected] with 399rs ( 399rs recharge amount - 50rs voucher) scheme thought the myjio app and UPI id of phonepe on 7th June after the completion of my plan but the recharge has not been done so please resolve this problem as soon as possible.
The amount has been deducted from my bank and recharge is not done
Transaction id : ICIb98f9dccffed4466820b2d5f2a584342...
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S
sayan.17
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged my, jio number but not activated yet

Address:Kolkata, West Bengal, 700147

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 9th June, 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net Phonepe transaction id for the payment of rs.349 (399 plan - 50 voucher) is C1906091705493334334363. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately....
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A
Anand Beck
from Delhi, Delhi
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easy recharge

Address:St. Robert's +2 school, Sindur, hazaribag, Hazaribagh, Jharkhand, 825301

Hello,
I have to make a complain to Jio. Today I recharged of Rs. 399 in my Jio Number [protected] but i did not get the conformation message. Recharge is done or not i want to know. If not done what should i do to get it done. I am a new customer of Jio and at the first time only i am facing this problem which discourages to continue.
Would you please kind enough to help and do the needful things to me. If recharge is done...
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A
Addit
from Kolkata, West Bengal
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recharge done but plan not activated

Address:Kolkata, West Bengal, 700025

I have done my recharge on 5th of june. By bank statement showed a debit balance of rs 349.(tansaction id- PRCR/[protected]/[protected]/jio money). But my jio app if saying i don't have any activated. I went to many reliance digital stires near me, but they can't help and told me talk to customer care.Neither I'm being able to talk to their customer care executive, as there is no such facility. I can't make outgoing calls. Kindly sort it...
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Pritam299
from Delhi, Delhi
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jio phone not getting on

Address:c82, 2nd floor, palam vayapar kendra palam vihar, gurugram, haryana, Gurgaon, Haryana, 122017

Date:06/06/2019
Mobile No.: [protected]
EMEI: [protected]
Model No.: F90M (Black)

My jio phone not getting on. The battery is full but phone is not working. When i plug charger to the phone it shows battery 100%. but it is not getting start. I am not using any SD card on it. i am using it from last 6 months. Please resolve it as soon as possible....
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R
rajarora201301
from Delhi, Delhi
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refund of security deposit - customer id no. 299937540375

Address:A-222, MEA Apartments, C-58/29,, Sector 62, Gautam Buddh Nagar, Uttar Pradesh, 201301

I obtained Jio broadband in December, 2018 and got the same disconnected on 27.03.2019. At the time of taking this connection, I paid a sum of Rs. 4500 as security deposit for their instrument. The instrument has already been taken back by Jio and they promised to refund the security deposit within 60 days from the date of disconnection. Now it is more than 70 days and the refund has not been given so far. A number of messages to their Customer...
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T
Tany143
from Mumbai, Maharashtra
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I am complaining about my jio recharge

Address:34, rajendra nagar, gariyawas, R.S. traders, Udaipur, Rajasthan, 313001

I had recharged my jio number [protected] for the 399 rs plan on 4th june 2019 well in advance before the due date. I did not receive any sms from jio confirming the recharge but the paytm app showed that the recharge was successful. The net banking transaction id for the payment of rs.399 plan is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating...
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Naman k jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow internet speed and poor quality voice calls!!

Address:Hamirpur, Himachal Pradesh, 306902

The issue is not only limited to internet speed, but also the call quality is very poor!! They (jio customer care) asked me to wait for 3 months, so that they could solve the issue, but still after 1.5 years, issue is not solved!! I could only download 4 mb in 30 minutes!! They just ask me wait more, but actually takes no action!! Infact, they not even share the steps being taken!!...
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Naman k jain
from Mumbai, Maharashtra
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speed less than 2g but takes money under name of 4g

Address:Pali, Rajasthan, 306902

They (jio customer care) asked me to wait for 3 months, so that they could solve the issue, but still after 1.5 years, issue is not solved!! I could only download 4 mb in 30 minutes!! They just don't reply me properly, just ask me to wait for more and more time, but take no actions. They really broke the promise to resolve the issue and still they are very bad at consumer's satisfaction!!...
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A
abbu maddimsetty
from Kakinada, Andhra Pradesh
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signal too weak not function well

Address:tatipaka, 533249

In tatipaka jio signal is not functioning evening anfd night data also very weak signal. We are having plan for unlimited for rs 399 for 84days but it is not working properly kindly resolve the problem. When i wish to complaint to customercare. They are not provide customer care on line. Tatipaka, razole mandalam, e. G. Dt. Internet data speed also very low and ex 1mb down load it takes min 5min or unable to down load now message will apppear...
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Address:East of Kannulal road B-area, new jakkanpur P.O. G.P.O., Opposite Sushant lok, Patna, Bihar, 800001

Today i'm trying to recharge my mothers jio number through jio app, i have select the plan and pay the amount using upi via phonepe to times.
Phonepe app shows transaction is successful twice, but i haven't get any confirmation or recharge on my mothers jio number neither jio app is showing any recharge voucher for redeem to activate plan....
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Rawate@gmx
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue

Address:Dhaun, Champawat, Uttarakhand

I am facing slow internet connection in my house no 17 dhaun post dhaun champawat uttrakhand 262523
The issue has been reported to the customer service and also via mail but they are saying they will resolve it, but still they have not resolved yet. I am facing this issue from last six months and i registered complaint as well to customer care but no luck....
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S
Saurabh Shardul
from Surat, Gujarat
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non refund of security deposit of gigafibre

Address:Surat, Gujarat, 395007

I took a connection of gigafibre in surat and due to relocation i requested for cancellation on 31st march 2019. Inspite of repeated follow up they never picked up their device and when i highlighted the same to customer care they said that you do not need to worry you will get your security deposit by 31st may even if router is not picked. Now they are giving lame excuses that service is not cancelled and its only suspended and we cant refund...
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B
Bachik Shilpi
from Kolkata, West Bengal
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stop to installation of mobile tower

Address:Narayantala (West),Ghosh Para, Baguiati,Kolkata -70059, 700059

Sub: removal of mobile tower in the midst of residential area in ghoshpara,
Narayantala west, baguiati

Sir,

We would like to lodge a complaint on behalf of the residents of ghoshpara, narayantala west, baguiati, kolkata 700059 against a mobile tower being installed in our locality.

We all are aware of the tremendous health hazards of the radiation emanating from mobile towers and its...
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B
boses331
from Jodhpur, Rajasthan
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reliance jio fake jobs

Address:Vaishali, Bihar, 844124

I sent a message by looking at geo company's job in the paper.
After that i got a call that my selection has been done. I was called by number[protected] for selection. After my selection he talked about sending my base photo. After that he made my job card.
He asked for 3, 000 jobs card, which i transferred online. After that he said that i am being given a computer printer on behalf of me. After that, the phone came, that...
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D
Diyab786
from Mumbai, Maharashtra
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transaction was successful but recharge is failed

Address:560068
Website:Indiaideas@icici

I had recharge for rs448 on 30th may by upi payment in paytm and the amount was deducted but the recharge was failed. So i had contacted paytm for refund but the transaction is successful in their app and told to contact [protected]@icici for refund. Again i had contacted jio customer care and they also told the same as i was not getting any customer care no: for [protected]@icici. So kindly check and do the needful.
Upi id:[protected]br...
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U
umanggor
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prepaid network service

Address:b207 msrscilicon spring, whitefiled hoskote road, 560067

Hi, since last 6 months i am facing network issue in my particular number.
When i am raising compliant customer care executive not ready to take complaint. After so many they are taking request and given comment as per their point of view not as per customer problem. And network team close the request with communicate and with giving resolution. Even jio top level management also not bother about customer problem. Bcoz compnay got...
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Nisha Talukdar
from Mumbai, Maharashtra
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data booster pack not activated

I did my top up data booster recharge and it was successful. Money has been deducted from my bank account. But it does not get activated saying that "dear customer,
We have received recharge request for mrp 11 on your jio number *. The reference number is br0002r7n5tt and you will receive a confirmation once it is successful."
My data booster pack is not getting activated.. Please help me out to resolve this....
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Ramanath Kadaba
from Basi, Punjab
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rs 1699/-recharged on2.5.19

Address:560098

Sir, as per your message I have recharged RS 1699/ on 2.5.2019 and it was confirmed by your SMS . I've paid Through SBI debit card and the account also debited RS 1699. But when I have made a call to 1991, they are not telling the date up to Sim has got renewed . Kindly arrange for renewal of the cell number [protected]upto date and confirmation. Thank you...
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