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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026

Complaints 6654

Resolved

371

Unresolved

6283

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 116

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Address: All over india, Jind, Haryana, 126102

My name is deepak and my jio number is [protected]. After i filed a complaint against them they started my services like calling and internet but internet speed remains like or worsen than 2g. The maximum speed which i get is 10/sec. It lowers after 7pm even google homepage didn't open. My alternative number is [protected]. I also attached a video regarding this issue.

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Jul 27, 2019

Updated by deepak singhroha The problem shown as resolved but problem remains the same 2g still now

Jul 30, 2019

Updated by deepak singhroha Still the problem remains the same

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S

SasankG

from Guntur, Andhra Pradesh

Jul 25, 2019

doesn't matter how many times you complaint.. they will simply say usage is high in your area. So, your are getting low speed. when you ask for better coverage they will say that they are working on it and there is no particular time frame. After 5/6 years also they will give you same answer. Not just this company everyone other company is same..

SasankG's reply, Jul 25, 2019

forgot to mention customer service representatives are horrible, rude & useless. when you greet them with polite they will say "YES" and they don't even have time to wait for 30 seconds for customers response on live chat. Its their own internet connection which is slow, don't know when they will realise that. They're appointed to give us response from bunch of pre-installed templates on their screen.

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Address: All over india, Jind, Haryana, 126102

My name is deepak. I have done a recharge of 399 for my jio number [protected] a few days back but after 24 july 2019 everything stops. Even i unable to call customer care. For this i called customer care through my friend phone number and they told me that their is no active plan on my number. I also attached the screen shot of my jio app which shows everything. My alternative number is [protected].

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When i am calling to other networks like airtel, vodafone etc., the calls are droping after 10 to 15 secs. But while calling to jio network its working fine. I have called their customer care regarding this but they are not providing proper solution to fix the problem. This call drop issue is is happening only with the jio network. I am also using bsnl network but i have not faced a single call drop issue on it. The jio network is worst in this case. Also during the night time the internet is not working properly i made a complaint on customer care and they verified and agreed that there is a problem in internet speed during the night time between 8 to 12. The told me that they would fix it within 3 months but it has been more than 6 months and i am facing the same problem till now.

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Address: 11-392, Srinivasa Nager, Nagaram, ECIl, Hyderabad, Telangana-500083, Hyderabad, Telangana, 500083

Hi,

I given complaint more then two times on my jio net work, my internet is some times not working some times working very slow, not even 2g speed, from 1 month i am waiting to solution but still now i dint get. I use to invest on share market, with out internet i cont work. Even signals very poor on my network, this issue i am facing after converting my network airtel to jio,
I have wasted my valuable time on to complaint on jio network.

Regards,
Murali krishna,
[protected].

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V

vini yadav

from Mumbai, Maharashtra

Jul 26, 2019

I have recharged my jio on wrong no [protected] ibstead of my own number [protected] via phonepay transaction id is N1907201638540653843535 . Please cancel the recharge and refund the amount

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I have recharged my jio number [protected] with rs. 399 for 3 months validity before one month but few days ago suddenly my outgoing calls are blocked. Firstly they blocked my number then they sent msg your number is blocked due to missuing. They should send before so that i aware and i am using my number for personal use not for doing business. I called jio customer care they told you have to recharge again and your last recharge is wasted

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Address: New Delhi, Delhi, 110086

I had recharged my jio number 7xxxxxxxx5 for the rs 52 plan on 23rd of july 2019. I did not receive any sms from jio confirming the recharge and also the myjio app is not recognizing any recharge. The net banking transaction id for the payment of rs. 52 is qsbixxxxxxxxxxxxxxxxotr7. I am unable to make any outgoing calls in spite of recharging it. Please resolve immediately.

Date of recharge: 23rd july 2019 in the afternoon
Mode of recharge: through myjio app and sbi net-banking
Amount of recharge: rs. 52
Bank transaction id: qsbixxxxxxxxxxxxxxxxotr7

Aug 1, 2019

Complaint marked as Resolved

I got refund automatically a few days later.

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Address: New. Mundra parasnath building, Kutch, Gujarat, 370421

Jio net has been too slow in our area since long time .There is required to improve jio service otherwise jio user will port in other service provider. everyday our data has been left. We are facing lots of trouble due to slow net. Nowadays every work depend on net .Net is too slow to sent a whatsapp a whatsapp massage.
Requested, come to our area and improve the service
Thanks

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Address: #43/1,19th c cross,15th main,padmanbhanagar,Bengaluru, Same as above, Bangalore, Karnataka, 560061

I applied for jio gigafiber connection in. May 2019.in Bengaluru the connection was never installed and received no connection what so ever.i applying for refund of security deposit of RS 4500.00 but I am still waiting for my amount for 4months. I sent 20 Emails and made over 65 calls to customer care.inthish period.but absolutely no action order number NO0000A19DO4-, service request number SR00000XSJFH-9/07/19, 00000XEX00

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Address: Chennai, Tamil Nadu

I cancelled my jio fiber connection on 15 April 2019, and still not i have not received my security deposit. my service id is[protected].

i tried reaching customer service since it is always redirecting me to the new connection zone i am not able to reach the customer service engineer.

i tried sending email, no response, twitter no response.

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M

Majaz123

from Mumbai, Maharashtra

Jul 22, 2019

I did multiple recharges due to some network problem. It recharged for 2245. Kindly refund my amount.

C

cssurendra

from Raipur, Chhattisgarh

Jul 23, 2019

On the request of idea the jio has discontinued the out going facility in my mobile no. [protected]. The payment for the mobile has already made on 11/7/2019.
11 Jul 2019 QHDF[protected]-BilldkIdeaCellularLi [protected] 11 Jul 2019 131.39

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Address: 395002

I am facing network issues at my office, and I have given numerous complaints over last 2 years with no relief and resolution of my problem. Being a businessman I am missing emergency calls. I have spent so many hours together speaking with customer services with no response Kindly please look into to the matter.
Thank you...

Prakash Purohit

mob. [protected]

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Prashant Masane

from Mumbai, Maharashtra

Jul 23, 2019

Sir I recharged on 22/07/2019 around 5pm on Jio number [protected] using Jio app and UPI id but recharge didn't done and 349 rs. debited from account please refund money

S

saanu parihar

from Mumbai, Maharashtra

Jul 23, 2019

I was recharge my jio no. Yesterday at rs. 150 by payment order id ([protected]) at 10:57 am 21/07/19, but the services on my no. Is not available, please provide the information and services on my jio phone number.

D

Definite2810

from Mumbai, Maharashtra

Jul 23, 2019

I am having internet speed related issue of Jio in my location. I have complaint many times but they didn't took any action. Each time they make excuses. I need a strict action must be taken against them.

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Address: banglore

I have done my jio recharge of 399rs.but after 20days my jio no outgoing service got blocked.i have recieved a msg tht im misusing jio and im making high no of calls.but my concern is what is the meaning for unlimited.they should inform before the recharge.that is called limited.so now my jio is not working for outgoing calls.i called jio helpline no.but no response my call got dropped i tried more than 4times.i want to reslove the problem.i...

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Address: 600091

Myself Muthukumar, I tried to recharge my wife's Jio no. for â‚¹399 plan (2GB/DAY PACKS) using Myjio app through Billdesk gateway, but it got failed but the amount got deducted. I have the bank reference no. Please kindly take necessary action to refund my amount. The transaction details are not listed in myjio app to complaint customer care.

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Address: Patna, Bihar

I have my last recharge on my number on 21st of june (Last month) for â‚¹448. Jio is supposed to give me unlimited calls and 2gb data per day. On 18th of july, they discontinued my outgoing call facility saying that there has been so many calls from my number. But the fact is my average call for a days is about 70-90 minutes. I'm aware that they can discontinue my calls if i exceed 3000 minutes a month or 300 minutes a day. But my call logs are only for 2400 minutes till 18th of july and my longest call streak for a day is of 166 minutes only. My recharge plan is going to end on 12th of sept. I want my outgoing call facility back or you pay me back my recharge amount.

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Hi,
Myself shaik feroz ashraf, my employee id was 60388112. I gave my resignation on 30th april 2019. I have completed my notice period also but till now my fnf and claim amount not credited in my account. Can u please suggest what can i do for it.
Actually the fnf amount is credited into account within 45 days but till now 70 days completed i have called to seniors and hr about it but there is no response plz take immediate action.

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Address: Javed Park , Juhapura, Ahmedabad, Gujarat, 380055

I am complaining about the slow service of internet. The internet is not working as it should be. Earlier it was good but now it is not. The internet is working slower than jio promises. And i m not satisfied with this low speed. I have purchased the jio pack for a good and fast internet, not for what they give. If they won't solve my problem, i might port it to another company.

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I had bought a sim with number [protected], because of some issue and emergency i wasn't been able to access my number. But when i started my sim back again, they had already transferred it to someone else. I have whole recording of me and person from there side, rather then providing solution he was raising his voice and shouting, my accounts are linked to it, how can they do such things to me, it actually a cause of concern and mental tenaion. Kindly look to it please

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Address: 324005

Hello sir

Myself satyam and i want to complaint against reliance jio. There is only around 6 to 15 kbps net speed in my current location house board colony, mahavir nagar 3, kota, rajasthan regarding this i register complain too many times to their customers care since 1.5 years ago 1st complaint is on 16 jan 2018 2nd is on 11 nov 2018 there are also much more complaints but jio care unable to find it they also not say their complaint id they say it is closed but there is no any resolution/action on it is taken till now.

My name - satyam kumar
Add - house board colony, mahavir nagar 3, kota, rajasthan
My email - [protected]@gmail.com
Jio mobile number - [protected]

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Address: Khair, Aligarh, Uttar Pradesh, 202138

Facing call drop since 1 week. Even i call 198 on jio. But executive deepak denied to book complaint. When i told him to transfer to senior he also denied. And pressure me to cut the call
. Also i called the dealer in khair hari sanchar. He also not giev the proper response. When i call him de not pick the phone. After making call several times he picked and he also give the same answer nothing can be done.

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Address: H N-4-24,Badradri Kothagudem, 507101

Website: [email protected]

Reliance Jio Infocomm â€” fraud behalf on jio infocomm limited dth dealership

Badradri Kothagudem, Telangan India

Dear sir
I want to know about jio dth Because I got one mail for dth dealership we follow back and we trust in jio so we make payment for dealership 25000security and 30000 for product after that they demand 28000 for product insurance for transportation
Now we realize that they are fake
His wesite - jiodthdealer.com
ðŸ“§ [protected]@jiodealer.com
Contact no - [protected]
Also we attached that certificate and conformetio latter which I got

Please help us is it righ or fake
Please rvert fast

He is total fake making fraud on behalf of your company jio infocomm.. Plz also check link mention above

ACCOUNT INFORMATION which we make payment

Reliance Jio Infocomm Ltd.
Account No.- [protected]
IFSC - SBIN 0004380
STATE BANK OF INDIA

Regards
DATHA MAHESH
[protected]

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Address: A-96 mangol puri, 9999058133, New Delhi, Delhi, 110083

Today i visited jio office at budh vihar, and i park my bike in front of office. Than suddenly a person shouted that whose bike is this. And jio staff said 'chada de jiski bhi ho' i said how r u saying this.
I m ur customer and came for purchase new sim. He had started abusing languages to me. I don't know his know his name. But his behaviour was so rude. After all incident i didn't take jio sim
I want stick action on that staff because he doesn't know how to talk with customer. He is spoiling ur image.

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