Reliance Jio Infocomm Complaints & Reviews

Sir i have done recharge of 498 rupees on 25th may in my jio number but now they stopped my outgoing calls just in one month. They are saying i have done much outgoing calls but they themselves never inform us about this, infact many people around talk much than me but they singled me out. I tried to reach out jio care but they are not resuming services. Sir if telecom companies did things as per their whims and fancies. We customers will be exploited. Please file my complaint against this.

Sir,

I bithika roy wife of mr. Nikhil roy would like to lodge complaint on behalf of residents of vill+post srinagar, chandrakona thana, srinagar gram panchayat 1no lakshmipur anchal, srinagar mauja, chandrakona block 1, dist-paschim midnapur pin-721242, west bengal and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, one mr. Chatradhari roy (Tutul roy) had licensed his premises to reliance mobile company for installation of jio mobile tower in midst of residential area of srinagar rathtola.
When residents of srinagar came to know about this fact, they immediately objected the said installation and also requested to mr. Tutul roy for termination of leave and license agreement and stoppage of installation of mobile tower.
In spite of this, mr. Tutul roy flatly refused to pay any heed to the said fact.

Since i stay at vizag with my husband due to his service and posting, so we were unaware of this entire phenomenon and by the time we reached our native at srinagar the tower was already installed and functional whereas he didn't take any sort of no objection certificate from us and didn't even care to inform us.
Moreover the land on which the tower is installed is unpartitioned land in which my husband is also a share holder.

As you know that, it is general rule that, the mobile tower has to be installed 50 meters away from the residential area as the radiation eminating from the said mobile tower causes various effects on human body and worked as slow poison upon the human body. Here he has installed the tower within 30 metres span from our house.

Moreover unethically he installed the tower at plot no-2692 whereas he had lisence to install at plot no -1700. Unethically and in unlawful manner he took permission from sringar gram panchayat for this act (Took permission to install at plot no 1700 from panchayat but actually installed at plot no 2692).

We therefore request you to kindly look into the matter personally and see that the above tower is removed immediately.

Yours faithfully,
Bithika roy
Ph no -[protected]
C/o nikhil roy
Vill+post srinagar (Rathtola near ration shop)
Dist - paschim midnapur
Pin-721242

Hello,

I have recharged a wrong number [protected] instead of the right number via google pay upi transaction

I have recharged the ₹499 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number. Please refund the request amount to my account via google pay no as i have mentioned in contact detail so i can again recharge. I recharge accidentally to the wrong no as i mentioned above yours thankfully

Respected sir, my jio outgoing calls have been stopped from 2 days. Whenever i make a call it always says that please do recharge to make your outgoing calls. But my plan is active till 10th of aug 2019. I have chated with jio care they says that you have miss used your number making calls in bussiness purpose. But you can check the data. Please help me because the customer care do not hear the our voice.

I recharched my jio number with the rs. 399 plan some weeks ago and it is supposed to end only on august. Recently, i had been receiving messages claiming that i have been making unusually high number of calls and soon my outgoing service would be disconnected. I have never used my number for any fraudulent purpose. The only people i call are my family members and my girlfriend. Afterall, how can there be 'unusually high number of calls' when you recharge for 'unlimited calls'?
Yesterday night while i was in a conversation i received a message that my outgoing calls are disconnected. Now iam not able to make calls and iam really really really furious. When i purchased the sim card i am sure i didn't see anywhere about these 'unusually high number of calls' stipulation and the possible disconnection rule. I mean how on earth is this fair? You recharge for unlimited calls yet there is somekind of limit? Does unlimited has a different meaning in ambani's dictionary? I used to be very satisfisatisfied customer of jio. But with this thing going on and the recent decrease in internet speed, i feel like me along with many other users are being screwed by ambani. I want justice. I would like to have my outgoing service again. Unless i will start using my other network 'idea'.
Hoping for some results.
Thank you.

You advertise unlimited calls everywhere and discontinue outgoing call by your choice. No information to user about limit how can you advertise unlimited calls say it's limited liars. It's so bad that you people are white liars. If you are limiting for purpose that it's not used for telecommunication purpose than contact to user. And for telecommunication purpose user will have high no. Of outgoing calls to any random numbers not some specific numbers what about that why not include that in your criteria and what is your criteria user should know. I am using my number to make high volume calls only on two specific numbers of my family. So can you cansider me wrongly that i am misusing the services. Either resume my outgoing services or refund my recharge amount. My plan validity is still pending upto 16 august 2019.

I have done the recharge of 498 via my jio app through paytm upi. My recharge amount is deducted twice first 489 was deducted via [protected]@icici and second via [protected]@citibank when i called to jio they told me to wait for 3 to 10 day money will be credit back to your acount. I did the recharge on 21 june 2019 at 1:57am and today is29 june 4:12 i did not get my money back. I call the paytm also to verify my paytm upi they told me that from there side money is deducted via upi they told me to verify this issue with your merchant it merchant deny that take the written statement from them and transfer it to paytm back.

Had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 8th of january 2019, but i did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it. Please resolve immediately.

Repeating the details
Mobile no: [ [protected] ]
Date of recharge: 28th june 2019 in the night
Mode of recharge: through myjio
Amount of recharge: 349 rs (399 plan - 50 voucher)
Bank transaction id:[ bv000012y4jt ],
Bank : paytm

In the city durgapur, west bengal, there is no proper network coverage for internet as well as for basic calling.
It has been a long time after launching jio sim cards but here in this city there is no network coverage.

We public are paying the same amount for the sim card which the whole country is paying so why partiallity with this city?

This is my request to the jio service provider to avail the facility for what public is paying for.

[protected], [protected], [protected]
This all numbers used for my regarding interview, reference all money transfers for
Reliance jio interview they took 1600, for training session or joining i just once details about thees numbers all names they use rasmi, richa, & laxman please enquiry and let me know my personal number (Sagar kumar das [protected])
Yours faithfully

Complaint about the deinstallation of mobile tower in residential area.

Matter is as follows,

There was a mobile tower installation without any noc from local authorities was going to held in our residential area few months ago, in the mean time our locality members informed about that to the municipal council and lawda.

But there is no response from both the departments the company don't have the permissions and noc's but they are still erecting the tower with out proper documents and permissions.

We are waiting for 3 months now for refund and keep getting random responses from customer care - device is not with us, bank account details are not provided - while all this is done from our end. We even shared the Id card of the executive who picked up the device but still customer care is not able to track it down. Disappointed at their service experience. It shows once they launch full on, how their service will be and how much will they be open to hearing customer grievances.

I have an active plan of 399 on my jio number which provides free voice. I got my outgoing calls terminated on account of misusing it for high number of calls. How can using it for personal use lead to misuse even when plan mentions free voice. I chose this plan because it mentions free voice. This is cheating on part of information dissemination. I must know the grounds on which it is terminated. When did i misuse it?

Not refunding the money taken as deposit even after 3-4 months

We installed jio gigafiber broadband (Jio giga internet service id[protected] at our home on 26 march 2019. It was not working well. I made complaints on 28th and 30th march of its not working well. Then they started pushing me to buy boosters etc. I cancelled the service on 8 april. They said we will get refund in 45 days.

Then we kept calling as no one came and picked up the router/modem. Then they came and picked up in first half of may. They told us we will get the money back in first or second week of june.

Now the june is ending. Now they have come up with a new story, they are saying that cancellation was not done and so it will take another 45 days!!!

Over last 3 months we have made 9 calls for refund on 15, 22 april, 3, 4, 10, 11 may, 7, 8, 24 june. But now they say its still not cancelled!!! Can anyone believe it?

This is plain cheating the customer and not returning the money!!

I have been receiving phone calls and text messages from the mentioned number. Always more than 20 calls. Kindly look into the matter.
The number is[protected]
I suspect the same person used different numbers as well as different platforms like social media to try to contact me and i don't know the person or would considering answering. So i would request this number be blocked immediately.

Maine apna jio gigafiber ka connection disconnect krwai hu and aapke technician ke dwara ONT device pick up 9th june ho chuka hai. To mai deposit amount rs 4500 ke bare mai janna chahti hu ki kab tak mere account mai credit ho jyga.or ye aapke dwara process ho chuka hai ya nhi.
Abhi tak mujhe kuch bhi information nhi mil rha hai related advance security deposit money.

Your order number is NO00007LETUO Swati saha Reference to [protected], appointment for INSTALLATION of Jio Giga Internet services has been scheduled at your premise on[protected] .


Service id - [protected]

Registered phone number - [protected]

Lastly 1 month we all have major issues in our area about jio internet connection. I call to jio customer care lastly 12 days but no reply with such satisfaction details. Pls started the complaint department so at least complain number given by you.
Whats the limit for our side solution? No body give limit in jio customer care. U have no limit but our patience are limited.

I[censored] have no solution and limit clearly tell me

I made a request to jio fibernet to surrender my connection on 13th of june 2019. Based on the complain my connection had been suspended on 14th of june, 2019. I made many calls to jio fibernet customer care to collect the ont instrument from my house and return my deposit money of rs. 4, 500/-

But they always told that their team will contact me to collect the instrument and i'll get refund within 15 days from the date of my complain for surrender. But nobody did contact me to collect the instrument

My complain id sr00000xkkm4 dated 20/06/2019, sr00000xl0o2, sr00000xlceh to collect the ont instrument got closed without resolution.

I want to tell you that tower is installing in our place. Me and sorrounding people are living there, they only want to please kindly shift this tower from given place to other place. These tower are installing in residential area, this is also very near school, hospital, is living around there. Many old people already have health problem, if this tower will setup in this location, this will more affect, these people. This electromagnetic rays are very harmfull for these small school children and hospital patients. Etc. This is very near on side of busy road. These also not following rules of tower installation guide. If these tower will success to setup there then in future various diseases like cancer, tumer, birth defect, etc will comes in to existence. We people again kindly request to you, shift this tower installing into other place. Please help for atleast small childen and hospital patients.

Hello,
I did my recharge of 399 rupees last day. I used Google Pay for paying 399 rupees. Shortly after I got a message saying money has been deducted from my account but when I checked my jio app, the recharge is not showing.
I paid a total of 349 (50 rupees coupon)

1. Date and time of recharge
22/06/19, 7.17 pm
2.mehod
Google Pay
3.amount
349 rupees (including 50 rupees coupon)
4. Transaction ID - (protected)

I urge you to to take the matter into consideration.

Karthik T