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Reliance Jio Infocomm Complaints & Reviews

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Last updated Jul 16, 2024
Complaints 6562
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366
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Reliance Jio Infocomm reviews & complaints page 12

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V
Vijjukumar4c4
from Anantapur, Andhra Pradesh
Nov 19, 2022
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Regards cancellation of connection

I have registered for jio fiber new connection with order number NO0000NJT1D8 last week. Twice installation people came and confirm that they cannot install jio fiber at my house. Told me to cancel the connection. I have requested jio customer care several times to cancel the connection request and issue the refund. Every time, they just reschedule the installation. I have already installed other fiber network. Please help me with cancellation...
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Nikcool123
from Lucknow, Uttar Pradesh
Nov 17, 2022
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Jio is blocking yandex verification code messages.

Address:Mumbai

Jio is blocking yandex verification code messages. Service provider is stopping my messages....
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Nikcool123
from Lucknow, Uttar Pradesh
Nov 17, 2022
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Jio is blocking yandex verification code messages.

Address:Mumbai
Website:Jio

Jio is blocking yandex verification code messages intentionally. Service provider is stopping my messages....
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Dinesh Gupta parth
from Delhi, Delhi
Nov 16, 2022
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Rest amount

I have ordered for jio fiber installation on 27.06.2022 with order no NO0000M228FJ with one month installation free which is installed on 30.06.2022 for that i have charged rs 4000/- at that time the executive advised me if i uninstalled the jio fiber within one month of installation i will refund the whole amount. i have uninstalled the same within one month. After two month i have refund rs 1500/- but the 2500/- not refunded yet....
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S
sai1945
Nov 14, 2022
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Job Offer

Held interview today and said to pay 2000 for training purpose .it will refund with 1st month salary...
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P
prasanthg1
Nov 14, 2022
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Refundable deposit not refunded for 3 months

I have already disconnected my account ad raised request twice. They have not yet collected the returnable devices for past 3 months. Only after they collect, refund will be processed....
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Digvijaypartaprana
from Chandigarh, Punjab
Nov 10, 2022
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I'm complaining for jio recharge unsuccessful and the company is also not resolving it.

This is to complaint about that me Digvijay Singh Rana, I have recharged my jio number i.e. [protected] but not reflecting on app not i got confirmation message. On 10th November my jio recharge of 299/- is going to expire so on 8th November at 10:19 pm I have recharged my jio sim of 299/- in advance from jio app and it took me to the option where I have to choose out by which mode I have to pay so I chose Gpay to proceed, the amount deducted...
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Ankit815597
from Vadodara, Gujarat
Nov 9, 2022
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Jio signal problem for many day

Hi sir
My name is ankit patel form manjalpur.vadodara.gujarat 390010
Am using jio Sim card and best network but some many day jio poor signal after am calling many time to customer helpline but no solution and he is talk sir this area in some technical issue solve shortly so please help...
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M
manojvpl7
Nov 9, 2022
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Frequent internet down

I am subscribe of reliance jio for past 7 months, initially it was good. for past 10 days i faced issue with internet and customer care is pathetic, they schedule engineer who will resolve the issue after 2 days of down time, as I am working from i am clueless of this service, and there is no compensation from jio for this outage time.they do not have proper framework of how things works, Really pathetic...
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V
Vinaysharma108
from Gwalior, Madhya Pradesh
Nov 8, 2022
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Internet not working, technical team reluctant to provide service

Address:Gwalior

I am an active jio fiber customer( [protected]). My internet is not working since 06-Nov-22, and i did have raise the query with jio team on the same date. But even after having more than 20 calls with jio customer care, the technical team is reluctant to provide the service and keep on rescheduling the visit and wasting my time when there is an active plan is going on. During first visit technical engineer suggested to terminate the jio...
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H
hemeshpratap
from Meerut, Uttar Pradesh
Nov 8, 2022
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False commitment about plans and rewards

Address:JIO fiber service provider near sunaro ki dharmshala brahmpuri meerut

In my area (near sunaro ki dharmshala brahmpuri) jio service provider offers me to give the plan in 4000/- for 6month with 30mbps speed and set top box and as reward he commited to provide one year amazon prime membership.
I have paid him 4250/- online as he says that he will give 250/- cashback. after the fiber installation he is not responding to my calls. as a proof I have whatsapp chat screenshot in which he says he will login...
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PraneshRott
from Chennai, Tamil Nadu
Nov 8, 2022
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Jio Disney + hotstar subscription not visible

I had recharge my mobile no. for annual of Rs. 2599/- before expire of my existing plan. That annual plan includes Jio services as well as Disney + Hotstar subscription. now my exiting plan expired and recharged plan activated but that not showing Disney + Hotstar membership.
I already complaint registered to jio team but they said that
"It is sad to know that you are unable to view your Disney+ Hotstar subscription. We regret...
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V
VenuSurabhi
from Mumbai, Maharashtra
Nov 5, 2022
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Jio Fiber Subscription Payment Problem

I am a 78 years old retired person and not in good health. In February 2022, I have taken a Jio Fiber connection of a fiber opti router plus a set top box paying 8000 plus odd rupees. I August 2022 their representetive came and offered a new and advanced router and I accepted this and paid 4200 rupees covering subscription for next six months. ie Till February, 11, 2023, I need not pay any money to them. Now a days every day I get an SMS...
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Nikcool123
from Lucknow, Uttar Pradesh
Nov 5, 2022
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Jio cheating on internet

Jio exhaust 1 GB internet in just 30-45 minutes which is a cheating with consumer....
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R
rajivsunhara
Nov 3, 2022
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Very bad service

Address:Agra

I am complaining fourth time about bad net connectivity of jio in my locality, their is tower near my jio which has good connectivity but my mobile catches far from my home(tajganj), no hearing in jio i seem that it was a bad discussion to recharge in jio.. i think their is no choice account of to leave this company.
My mobile-[protected]
[protected]
Ad- dhandupura road, tajnagri agra
282006...
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I want to port my Jio number 9694163*** to other telecom companies but I am unable to generate my UPC port request number.
Whenever I try to generate UPC by sending port 9694163*** to 1900 at first they reply "Your request for UPC has been delayed.Please wait while your request is being processed." and after few minutes they'll reply "Request for UPC for your mobile no. 9694163*** could not be processed.Please retry after some time.br...
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Address:gurgaon

On 26.10.2022, I request for porting my idea number [protected] into Jio service from my house address at K-Block, Sector -41, South City -1, Gurugram, Haryana and on same day one person namely Mahesh, Sim delivery executive come at my address and verified my documents and take the details and capture my aadhar card and my photo and handover the sealed new sim of jio and asking charges of Rupees 300 thereupon I said that recently i port my...
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Poosaimani
from New Delhi, Delhi
Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but recharge not done

Address:West street, vathalpatti, nadakottai, nilakottai 624220
Website:Gpay

On 27/oct/2022 08.37pm recharge my jio number Rs. 239 using Gpay. Amount debited from my account but recharge not done. Lot of mail sent to gpay and Equitas bank and jio customer care. No proper response and still now problem not resolved.

Equitas bank said below
We wish to reiterate you that UPI transaction reference #[protected] was successful and credited to the beneficiary account on 27.10.2022. Kindly find the...
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shalini vashistha
from Noida, Uttar Pradesh
Oct 31, 2022
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JioFI security refund not provided

Hello
I have taken a connection of Jio fiber for trial in March for a month for which I paid Rs. 1500. After cancellation within 30 days I had to get this security money back. I cancelled the trial within 30 days and after that I received 500 rupees, when I called customer care, all they are saying is remaining 1000 rupees refund is getting initiated. I have already made complaint 10-12 times but getting same response and no refund....
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Irshad Siddiqui
from Deoria, Uttar Pradesh
Oct 30, 2022
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Airtel employee Port Cancle Online fraud Through Unknown Call

Sir,
I regret to inform you that I am using Airtel before 1.5 years but today 30/10/22 I want to Port From Airtel to Jio due to worst service of Airtel So i got call from Unknown no [protected] and tell me I am calling from Jio if you want to Port jio then you have to Firstly Cancle Airtel Delhi No So Send CANCEL your No to 1900 for Porting process and Send me Sms CANCEL &my No to 1900 i think all fraud going on by Airtel
So...
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