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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025

Complaints 6615

Resolved

369

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6246

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 125

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Address: 1013 RAHEJA CENTR 214 FREEPRESS, JOURNAL MARG NARIMAN POINT, Mumbai City, Maharashtra, 400021

We have given jio below amount for new connection charges and credit enhancement charges which was suppose to be receive back or it should reflect as our credit limit. Below is the dates and amount which we paid to them.
13.06.2018 rs.1400/- (To port in jio we paid cash rs.350 for 4 connection) (350*4=1400/-)
29.03.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
06.07.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
14.09.2018 rs.1745/- (For porting to corporate plan)
16.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
17.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
Total rs.9145/- we have paid out of which only rs.5300 is reflecting credit limit rest amount we did not receive back.
Kindly look into the matter as we were continuously following up with jio team but we are not getting any response.

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Address: Jio store Suhag nager firozabad, Firozabad, Uttar Pradesh

Dear sir i have a jio lyf phone. When i face the problem of overheating and charging, i went to the jio store located at suhag nager firozabad they ask me to submit my jio phone bt when i asked them to give me a receipt they refused to do so and said they don't give the receipt to anyone and when i insist to give me a receipt they gave back my phone. You are requested to took an action against them

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S

Steven Balu

from Mumbai, Maharashtra

Apr 16, 2019

I had so many times giving complaint to your Jio care but they didn't responded correctly

T

Thilak M Kumar

from Mumbai, Maharashtra

Apr 16, 2019

I am suffering 1week from the jio network issue please give me a solution or else I will port my number to airtel
My number [protected]

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Address: 433, Nav Sansad Vihar Dwarka Sec-22. Delhi, New Delhi, Delhi, 110077

I want to complain regarding the security deposit i made for installation of their service on 21st oct, 18. I got relocated to a different place during dec, 18 end.

Till now i have done multiple follow-ups since january 2019, with them and they have not refunded the security deposit back to me.

The service id:[protected].

This is really disappointing that at the time of installation they did multiple follow-ups and resolved all issues. And now even after asking them to shift the services to the adjacent society, they said that first, you have to terminate your existing services and then invite the new services in different society.
Now they are not completing the process, although the device pick up was done very next day of asking to terminate the services.
And now they do not respond to emails.
Don't know what can be done in this regard. Highly disappointed.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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D

Devesh0096S

from Kichha, Uttarakhand

Apr 15, 2019

Hi,
I am using Jio network but it's net speed is very slow I have multiple times complaint but without any solution close my complaint every time if you have no any solution please provide me your suggestions I could change my oprater ...

Devesh
[protected]
[protected]

jio giga fiber broadband security deposit is not refunded on relocation - Comment #3405606 - Image #0

K

kalpesh vaghela 2212

from Bengaluru, Karnataka

Apr 16, 2019

Dear Sir,

Last Two month back i was purchage jio phone but many time switch off then i was go to costomer care but he shaid this ie problem created this phone many time. so please replaced the jio instument

my Phone no ; [protected]

S

Souaj Debnath

Apr 16, 2019

In our area, the internet speed of Reliance JIO is very poor about 2 years.
I complaint again and again at JIO, but, they are never investigate this problem.
therefore I request you that, please investigate and resolve this problem as soon as possible.

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Address: New Delhi, Delhi, 110016

Inr 449 was spent on your credit card xx3829 on 15-apr-19 at jio money. Avbl lmt: rs.79551. Call [protected] (If in india) if you have not done this transaction.

This was against recharging of mobile number [protected]. Dr suryya kanta rana. Recharge was successful. But still i do not get confirmation. I am getting a message of recharging. Please help me.

Regards

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[email protected]

from Mumbai, Maharashtra

Apr 16, 2019

I have Recharged JIO mobile number [protected] for Rs 99. With this recharge you can call unlimited for 28 days.I could not make any call nowJIO company neither refunding amount nor giving service for which I have been recharged.

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Dear sir i have a jio plan but by mistake i have activated an another plan. I am was requesting you to deactivate this plan so i will continue this plan after the expiry of my first plan. I am will be very hope full. Please done this as fast as you can.

At last i am will be very thankfull to you if you help me.

Thank you,
Your obliged,
Mukesh kumar

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 14, 2019

Updated by Om Rawal Please deactivate my current plan so i will continue it when my First plan was expired

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Kampa PydiRaju

from Mumbai, Maharashtra

Apr 16, 2019

I had recharged worth the DataPlan Rs399
on 3rd February 2019 at 8:31AM. But it was not found. After it was again recharged by my friend with his Money. My money not refunded. So kindly refund My amount.

A

AkhlakMirza

Apr 16, 2019

EON IT PARK, Kharadi, Pune is one of the big IT hub in India, but there is no network coverage for Reliance JIO network, apart from this area it provides very good service in pune.

H

Hariom911

from Mumbai, Maharashtra

Apr 16, 2019

Sir mera jio phone me charging problem hai mujhse RS 750 leye ja rehe hai. Please solb my problem.thankes

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Address: BAURIA SEPAI PARA,BAURIA,HOWRAH., Howrah, West Bengal, 711305

Website: ALL WEBSITES

Dear jio team,
I complaint you beacause i again faced a very
Slow internet service in my jio number [protected]. My above number data connection is not functioning/working from to till night 12:30 but as is working it is very slow. So i requested please check again this problem & again try to improved the above problem and oblige.
Thank you
Regards,
Nemai debnath.
Bauria sepai para, howrah
Pin-711305

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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P

Poona554

from Mumbai, Maharashtra

Apr 16, 2019

We have done recharge of rs 98 o dated 09/04/2019 evening 6-7 ph through yono on our mob no [protected] and deducted my ac but not shown In my number yono ref no YONOABD[protected] did 9/04/2019

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Address: GM infinite, 560100

I have ordered jiofi device online, and i have got a defective device (Which doesn't switch on even after charrging it) delivered on 13th april. The issue is from day1 itself i haven't used it yet. Unable to switch on jiofi device..
And i have ordered online and they say no option to return online. I have to go to customer service and get it repaired... How sick it is???
Order online... Get it repaired offline???
And in the website there is no such thing as need to contact the service center offline for return.

Please consider this issue on priority...
As the return policy day is with in 7days of delivery..
The reason i bought online is i can't afford time even to buy. But how could i afford time to get it repaired???

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Address: 231223

Hello there
I have recharge my jio sim Rs.448 (unlimited calling and 2 gb net par day validity 84 days ) Recharge date 7march 2019 but my outgoing call service stop 10 April 2019 without giving any information.

Why jio company stop my outgoing call I have unlimited plan. Jio company explain the meaning o[censored]nlimited call or 2 gb data.

When I call customer care 10 April 2019
I have audio proof against Jio sim customer support services he saying me When you Recharge your sim outgoing call start.
Why I have recharge 7 March 2019 at plan of 84 days.
I want My jio sim activated .and fine against Jio sim to Give some many Rs 100000 for Harassment and not taking action about my complaint.

Name: Anil kumar
Jio no. [protected]
E-mail.[protected]@gmail.com

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 16, 2019

Updated by anilsharma49 Reliance Jio Infocomm — fraud against my jio unlimited plan

Apr 16, 2019

Updated by anilsharma49 Reliance Jio Infocomm — fraud against my jio unlimited plan

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Address: Sivitar T.E,P.O:Mahanadi,Kurseong, Darjeeling, West Bengal, 734203

Weak network service in our area. Low speed internet while using jio-fi. We are experiencing slow speed while surfing internet or watching youtube playing online games and facing server disconnect frequently while surfing. I hope this network issue will be fixed soon. Jio is known as fastest network but we are getting slow speed in our area. This problem needs to be solved soon.
Thank you

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Address: 231223

हेल्लो
मैने कम्पलेंट दोबारा कर रहा हु मेरे शिकायत का कोई रेस्पॉन्स जियो सिम कंपानी से नहीं मिला।

ई कॉम्पलैन्ट फ़ॉर माय जियो सिम प्लान rs. 448. Unlimeted call +2gb नेट 84 days
ई रिचार्ज माय जियो सिम 7 मार्च 2019 ब्य नेट बैंकिंग लेकिन मेरा outgoing call बंद कर दिया गया बिना कोई इनफार्मेशन दिये 10 april 2019 से पहले।10 april को
जब मैने कस्ट्मर केयर पर बात की तू पीर रिचाज करने को कह गया । जब की मैंने सिम पर्सनल यूज़ किए है। जब की मेरा प्लान (84 days) 30 मई 2019 तक का है।

मुझे कम्पनी से मेरा रिचार्ज प्लान outgoing call चालू कब कराया जाय गा।
जितने दिन बात नहीं हुई उसका हर्जाना मेरा जियो सिम कब देगी।

मुझे हरजाने के रूप में एक साल अनलिमिटेड फ्री कॉलिंग और नेट चैयया।

अनिल कुमार शर्मा
जियो नम्बर — . [protected]
ईमेल id - [protected]@gmail.com

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Address: kothrud, 411038

For last 3-4 days i am not getting data of 2gb as per recharge, while i haven't used data. My jio app is not able to show even the data usage.
Every time it shows that data exhausted. I have checked the statement for last 7 days it show that i have just used 1.35 gb of net in last 7 days.
I called to costumer care but again they are saying same thing and senior team is not available to resolve.
Something is fishy as i am not getting the data uses screen on my jio app.

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Address: H.NO.46 BARVADIH NAUDIHA RAMGARH SO, 231226

HELLO THERE

I AM USING JIO SIM UNLIMITED PLAN Rs. 448 unlimited calling and 2 GB par day plan recharge date 7 march 2019.(plan validity 84 days) payment from net banking.
i am using jio sim for personal use not business purpose.
but my plan outgoing call stop without giving information jio sim services 10 April 2019 why.
unlimited MEANS UNLIMITED BUT
when i complaint costumer care no.10 April 2019 he say me your plan activated when you recharge.
jio sim give fake meaning and news by jio sim services.He not give any massage before 10 April 2019.
i want case fraud against jio sim services not give full information of there services.

OR I WANT MY JIO SIM ACTIVATE MY PLAN OUTGOING CALL .

+1 photos

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Apr 13, 2019

Updated by anilsharma49 11april 2019 कब तक कम्पनी कॉल करेगी मेरा आउट गोइंग कॉल कब चालू होगा सब बकवाश है कोई कंप्लेन का एक्शन नहीं लिया जाता सब जूट है...

Apr 13, 2019

Updated by anilsharma49 काय मेरा जीतने दिन आउट गौइन्ग बंद है उसका का, ,
बेकार सर्वीस है consumer forum complaint मुझे कोई कंपनी ने कॉल नहीं आया दो दिन से हो गए कॉम्पलैन्ट के

Apr 14, 2019

Updated by anilsharma49 ये आवज सुन लो खुद समझ में आ जायेगा jio customer care से बात कि jio company जानता को बेकूफ बना रही अनलिमिटेड का मतलब आप फ़ोन पर बात नहीं कर सकते।

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Address: Rahul C/o Ajeet Kumar, Ashok Vihar , Front of baba balaknath Mandir, Jalandhar, Punjab, 144040

Dear sir/madam
I am facing internet issues from last 10 days and i am continue connecting care persons but my problem still not solved they are giving every time excuses that they are working but there have no improvement. After that before 3 days i reset my phone but problem remains same today i visit samsung care and also update my android software but from jio side internet issue same they are not solving my problem. Please solve my problem as soon as possible.
Thanks,
Regards,
Rahul
[protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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H

Harinder Singh Matharu

Apr 11, 2019

My no. Is [protected] and wrongly i did recharge of 99 inr (which is applicable for jio mobile only), i want my amount refund kindly do the needful.

S

Sud82

Apr 11, 2019

Since last week data is been consumed very fast in jio while airtel data is working fine. Today in just 1 hr a small 80-90mb video, it's showing 50% data used. I called customer care and they have no idea. This is loot.

S

saratachandradas

from Delhi, Delhi

Apr 11, 2019

Jio mobile post paid no [protected], Account no[protected]

Ref No # Jio/MPH02QAVFE dated 06 October 2017
Credit Limit 1497; regd email [protected]@ntpc.co.in
sir,
This mobile connection has been closed a year back but no refun has till been send by Jio

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Address: Hyderabad, Telangana, 500020

There is poor signal in srt park, musheerabad, hyderabad of jio which is at centre of hyderabad. I have informed jio that there is poor signal ad they said we are working on it and they continued that this problem is due to ipl but the problem was since february and they said we will be working on it. It is 1 week till now there is no action of jio towards customers. Being in the centre of the city if jio unable to provide signal what about the remote locations?

Apr 9, 2021

Complaint marked as Resolved

Reliance Jio Infocomm customer support has been notified about the posted complaint.

May 07, 2019

Updated by Neelkamal donempudi There is no response from jio till now

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S

Su Shree

Apr 11, 2019

I recharged yesterdày my jio phone with 50 rupees but today i cannot make calls as it is saying i dont have enough money

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I had recharged my jio number for the Rs. 399 plan today since my validity expired. I did not receive any sms from jio confirming the recharge but the myjio website showed that the recharge was successful. The net banking transaction id for the payment is also available. I am unable to make any outgoing calls in spite of recharging it.

Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: Today, 10/4/2019 16:23
Mode of payment : Net banking

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Address: Darrang, Assam, 784125

Hello Sir,

I have recharged a wrong number [[protected]] in spite of my number through SBI debit Card on 5th April 2019 at 07-10-00 pm for Rs. 399/- plan. Amount has been deducted from my bank account paid by debit card.

Please help me by refund the amount to my SBI bank account paid through debit card because I recharged the correct number[[protected]] at 7-18pm same day.

Please help me. I will be grateful for the help provided to me.

Thanking you.

Chandan Kalita
Contact No. [protected]

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Address: Nalanda, Bihar

My mobile number is [protected]
Is number par bahut dinon se slow internet speed ki problem aa rahi hai main iss ke khilaf jio care ko call karke na jaane kitni baar bataya but jio care na tu hamari problem ko solve kar rahe hain na hai iske khilaf koi complain le rahe hain sir please meri is problem ko solve kijiye bahut din ho gaye is problem ko face kar raha hoon main.

Apr 10, 2019

Complaint marked as Resolved

Meri problem abhi tak solve Nahin Hui Hai abhi tak is number 8630228461 par slow internet speed ki problem face Karni pad rahi hai please solve my problem

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Address: chickalsandra, bangalore, 560078

Hi,
your internet speed is very slow, even though i have a reliance tower next to my home. Your speed is so f- - k . Not even possible to open my mail and you say you are the best in the country are you not ashamed, when you can not provide basic speed then why the hell on the planet are you providing the service. I am getting pissed with your internet speed. get f- - - - d up

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I recharged my jio number for ₹ 498 on 9th April 4:49am. The recharge was successful and the message for the completion of recharge was received but the net is not working. Before this recharge i recharged my number for a sum of ₹52 of 8th april 9:47 am. I dont know why the recharge of 498 is not working even after the recharge was successful. Please look into the matter.

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Address: 560032

Hi team,

Its almost 40 days over i paid 4500 advance deposit for jio fiber broadband but no response thereafter (Payment ref no#i[protected]. I have connected multiple times with call and email pfa.

If not able to give connection then refund amount asap. I wait for the connection but is interest earning company in name of deposit.

Please take action on asap basis. After customer call discussion i realized, jio does not care trai nor indian court. But as a consumer that our last option.

Regards
Apurba das
Relationship id: [protected]
Service request number sr00000wfk83
Service request number sr00000w2n9m
Order number is no00008ty3fm.

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V

Vishnuh1

from Vijayawada, Andhra Pradesh

Jun 19, 2019

This is right.. Its happend for me also still not gave the connection nor refund.

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