Reliance Jio Infocomm Complaints & Reviews

I have recharged wrong recharge number its reference number is [protected] i want to reverse to my original number [protected] so please help me are i want to refund it to my paytm so please submit this complaint and help me out i have sent mail to [protected]@jio.com but no reply from them so plese help me i want to reverse to my real number it is [protected] so make it fast

I wanted to recharge jio fi sim no [protected] and paid rs 297/- to reliance jio infocom on 25.03.2019 at 07.52 through state bank internet banking reference no igafskqyw5. My sim was not recharged. Please refund me the amount i. E. Rs 297/- and oblige. I waited twenty five days for my refund but did not get it till date. Binoda nand khan ([protected]@gmail.com)

Dear sir/ mam, this is rauky kumar here regarding tower installation. I have no coverage of jio network so we want to installation of a 4g jio tower in my reach tech vill - katorwa po - mocharim ps - bodhgaya dist gaya state :- bihar pincode 824231. We have more land in my house and farm for tower so plz provide me sir thanksyou so much. But i m waiting for long time response but till i didn't get any information. Plz help me sir /mam this is my contact no :- [protected] thankyou

Hi,

I have migrated from JIO Postpaid to JIO prepaid on 5th Feb 2018 and at that time they told me the refund will be initiated automatically to my account which is mapped to my aadhar number.After 2 days i got a link from JIO to fill my bank information.I got reply that amount will be credited in 10 days but it didnot happened and i connected with customer care they told me it will take 60 days.
I waited for 60 days and checked with customer care again .I got reply that it will be processed in 10 days.After 10 days i checked it again they have created one ticket SR00000WUM90 and they told me your address is not correct we have sent cheque to your address.Please send address and will send you cheque in 15 days its really horrible they are cheating customer.The most exciting thing is that I have not get any courier details as well as courier call for my parcel.Please help me to get my 250 Security amount that I have paid to JIO.

I have order airpods but its fake. and not return policy. So many times i have calls & Whatsapp message but no response & airpods not working its used item. In instagram page photos show original but delivery item not original. So take some serious action otherwise i take complain to the police.I can upload all the photos & videos. Tell everyone no one can purchase from juta store

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via google pay, reference number is, google transaction id cicagkckpuorsg and operator transaction id [protected].

I have recharged the ₹149 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
Pawan kumar rakesh

Hi team
With reference to transaction id[protected] dated 17th of april, 2019
I was recharging my jio number using my jio app and paid money via bhim upi.
An amount of ₹349 was deducted from my account and transferred to reliancejioinfocomm. [protected]@hdfcbank
But my recharge was not done.
Kindly refund my money as soon as possible.
Thank you

Hi

I gangadhar using jio prepaid no [protected]
Requested for mnp on 7 april 2019, but application for mnp rejected from recipient operator (Jio) without proper reason, i request you to do the needful,
Thank you

Hi

I gangadhar using jio prepaid no [protected]
Requested for mnp on 7 april 2019, but application for mnp rejected from recipient operator (Jio) without proper reason, i request you to do the needful,
Thank you

I am arpit srivastava from unnao, uttar pradesh. I have been a old customer for jio but whenever i call them for their slow internet speed they cut my phone without any proper conversation. My jio number is [protected]. It's very frustrating as they ask for 500 per 3 months in which i must get 2 gb per day but due to their slowest speed i can only use less than 1 gb, nothing get downloaded, it take hours to download a small file of 50 mb. Kindly do something against them or they will keep exploiting their customers.

Sir I performed a recharge of rs 399 with a voucher of Rs 50 . I pay Rs 349 to reliancejioinfocomm.[protected]@hdfcbank (upi ref no 9093****0078) through upi payment upi name :8729**[protected]@airtel . Amount got deducted but recharge is not successful and not credited to my account . So please help me in compliting the rechage or to credit to my bank account

I am a person using Jio services since Jio 4G release in Gujarat/Bhavnagar. My whole family is using Jio because of my gratitude to use only Jio.

I was happy and enjoying Jio services, but last evening my India Jio number([protected]) stopped working unpredictably. I don't understand the concern, as my mobile was placed safe and I am the only user.

I talked to Jio Chat representative and the only answer I got is to visit Jio care office without any help or reason. After I visit the customer service center and he requests me to replace the damaged card. How fair is it to replace ???

Now the issue starts as I'm storing my all contacts on SIM card only for security purpose. Some of my messages are also saved there. Now due to deactivation, I was unable to access my contact cards as SIM corruption. Similarly, I was unable to render my 19 Hours of service and plan that attached to a similar number. (INR 399 for 84 Days). For all these failures and loss who will pay?

Also, note for my visit to Jio service center from my house, the hours I wasted won't re-come. So who will pay for that as well?

Now for all this, Network Jio is only responsible and need to take strict action and to revert me the known fail case with the FINE for such damage or else I should take necessarily common steps.

We have given jio below amount for new connection charges and credit enhancement charges which was suppose to be receive back or it should reflect as our credit limit. Below is the dates and amount which we paid to them.
13.06.2018 rs.1400/- (To port in jio we paid cash rs.350 for 4 connection) (350*4=1400/-)
29.03.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
06.07.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
14.09.2018 rs.1745/- (For porting to corporate plan)
16.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
17.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
Total rs.9145/- we have paid out of which only rs.5300 is reflecting credit limit rest amount we did not receive back.
Kindly look into the matter as we were continuously following up with jio team but we are not getting any response.

Dear sir i have a jio lyf phone. When i face the problem of overheating and charging, i went to the jio store located at suhag nager firozabad they ask me to submit my jio phone bt when i asked them to give me a receipt they refused to do so and said they don't give the receipt to anyone and when i insist to give me a receipt they gave back my phone. You are requested to took an action against them

I want to complain regarding the security deposit i made for installation of their service on 21st oct, 18. I got relocated to a different place during dec, 18 end.

Till now i have done multiple follow-ups since january 2019, with them and they have not refunded the security deposit back to me.

The service id:[protected].

This is really disappointing that at the time of installation they did multiple follow-ups and resolved all issues. And now even after asking them to shift the services to the adjacent society, they said that first, you have to terminate your existing services and then invite the new services in different society.
Now they are not completing the process, although the device pick up was done very next day of asking to terminate the services.
And now they do not respond to emails.
Don't know what can be done in this regard. Highly disappointed.

Inr 449 was spent on your credit card xx3829 on 15-apr-19 at jio money. Avbl lmt: rs.79551. Call [protected] (If in india) if you have not done this transaction.

This was against recharging of mobile number [protected]. Dr suryya kanta rana. Recharge was successful. But still i do not get confirmation. I am getting a message of recharging. Please help me.

Regards

Dear sir i have a jio plan but by mistake i have activated an another plan. I am was requesting you to deactivate this plan so i will continue this plan after the expiry of my first plan. I am will be very hope full. Please done this as fast as you can.

At last i am will be very thankfull to you if you help me.

Thank you,
Your obliged,
Mukesh kumar

Dear jio team,
I complaint you beacause i again faced a very
Slow internet service in my jio number [protected]. My above number data connection is not functioning/working from to till night 12:30 but as is working it is very slow. So i requested please check again this problem & again try to improved the above problem and oblige.
Thank you
Regards,
Nemai debnath.
Bauria sepai para, howrah
Pin-711305

I have ordered jiofi device online, and i have got a defective device (Which doesn't switch on even after charrging it) delivered on 13th april. The issue is from day1 itself i haven't used it yet. Unable to switch on jiofi device..
And i have ordered online and they say no option to return online. I have to go to customer service and get it repaired... How sick it is???
Order online... Get it repaired offline???
And in the website there is no such thing as need to contact the service center offline for return.

Please consider this issue on priority...
As the return policy day is with in 7days of delivery..
The reason i bought online is i can't afford time even to buy. But how could i afford time to get it repaired???

Hello there
I have recharge my jio sim Rs.448 (unlimited calling and 2 gb net par day validity 84 days ) Recharge date 7march 2019 but my outgoing call service stop 10 April 2019 without giving any information.

Why jio company stop my outgoing call I have unlimited plan. Jio company explain the meaning o[censored]nlimited call or 2 gb data.

When I call customer care 10 April 2019
I have audio proof against Jio sim customer support services he saying me When you Recharge your sim outgoing call start.
Why I have recharge 7 March 2019 at plan of 84 days.
I want My jio sim activated .and fine against Jio sim to Give some many Rs 100000 for Harassment and not taking action about my complaint.

Name: Anil kumar
Jio no. [protected]
E-mail.[protected]@gmail.com

Weak network service in our area. Low speed internet while using jio-fi. We are experiencing slow speed while surfing internet or watching youtube playing online games and facing server disconnect frequently while surfing. I hope this network issue will be fixed soon. Jio is known as fastest network but we are getting slow speed in our area. This problem needs to be solved soon.
Thank you