| Address: Ceramic Rd, Purbasha, Ushagram, Burdwan, West Bengal, 713303 |
I have taken a Jio Fiber Broadband Connection on[protected]. As per there Sales Team they promised to give 100mbps data speed, but the day after completing the installation of their equipment's I found the speed to be around 1mbps to 5mbps. This was also seen by their installation team. He said to lodge a complain at the given toll free number[protected]. This was done through mail on[protected], since then the communication is happening through mail only, but without getting any proper response or service from their end. Since then I have been asking for refund which I paid for the connection Rs. 4500.00, as per the commitment of their sales Personnel Mr Kajal Chakraborty, (Assistant Manager - JC FTTx Asansol) that if I am not satisfied with the service of the Jio Fiber Broadband then the money will be refunded.
Now I am totally stuck. Hope some kind of help I can get through this complaint.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
![Indian Institute of Natural Resources Management [IINREM]](/img/no-image.png)
i had done recharge of 1699 rupees for my jo number [protected] bthrough jio app but jio app automatically done for all linked mobile numbers ([protected], [protected], [protected])
of amount 6796 .please resolve issue otherwise i ll go to consumer court becouse 7k is not a small amount