Reliance Jio Infocomm Complaints & Reviews

I am using jio network., the mobile data has exhausted without using it and after 12'o clock also it exhausted immediately retrieve the new data. It happened 22/03/19 and 23/03/19. Also yesterday 27/03/19.

మీ జియో నంబర్ * పై 1.50 gb హై స్పీడ్ ఇంటర్నెట్ డేటా నుంచి 28-mar-19 08:31 నాటికి 50% ఉపయోగించారు. మీ బ్యాలన్స్ మరియు వినియోగించిన వివరాలు ట్రాక్ చేయడానికి 1299 మీద మిస్స్ డ్ కాల్ ఇవ్వండి. మీ జీయో అకౌంట్ ను ఎలా మేనేజ్ చేయాలో, మరింత తెలుసుకోవడానికి, ఈ https://youtu.be/mKc7vFW0BBc
లింకు ను క్లిక్ చేయండి. మీ ప్రస్తుత బ్యాలెన్స్, చెల్లుబాటు, ప్లాన్ వివరాలు మరియు ఉత్తేజకరమైన రీఛార్జ్ ప్రణాళికల కోసం 1991 డయల్ చేయండి

I have 2 jio connections. 1 was bought last year in offer and the battery became week. Hence i visited 27th march 17 hrs royapuram service centre for replacement on payment. The security cum receptionist after noting down my particulars, referred me to the customer care attendant seeking clarification. There is no fault on my part. After hearing partly, customer care attendant ended hearing abruptly and refused to attend me though i was readily obliged to come in queue and furthermore abused me in front of others since I was agitated by his act. I walked out with shame. Please see CCTV recordings

Locality :- dhekiajuri bongali gaon. Bibekananda path. Near tinsukia commerce college. Po - sripuria. Dist & town - tinsukia. (Assam) 786145.

Contact person :- s. Dutta. M/mo. [protected]

In above locality, more than 20000 people residing. But jio 4g service is very worst. Call dropping is main problem for the jio users. The 4g is singal is very poor and maximum times 4g singal is not available at this locality. The locality is situated heart of tinsukia town of assam. Henceforth, net can be run smoothly and become out of service.
Therefore, a 4g tower should be install at this locality immediately to improve and provide better service for the jio users.

Jio recharge successful but not activated
Date : 27-mar-2019
No : [protected]
Transaction number : bv00000x6wis

Please let me know the status and why my pack is not activated even though recaharge has been done.
On dial of 1991, it says my services has been stopped. Please resolve my issue as soon as possible because i am not able to do any calls and data usage.

Hi,
Myself simanta kalita from assam, i have joined as jio as a jcm (Barpeta district, assam) on 12/01/2015 & i resigned from jio on 23/12/2018.
When i went to shq for my pf settlement, hr department saying that i have to
Connect my uan no with adhar card online.
As per government rule adhar card is not mentory in assam/ne, jk.
I have already activated my uan no in epf portal & its active with my salary account.
I have also apply for the adhar card in salary account bank recently and they have given the date 14 june 2019, so i have to wait for another 3 months
For my pf clearance. I am facing huge financial crisis also i m not able pay my emi. So hope you can understand my problem. I have worked /started jio
In assam.
I therefore request you to take the necessary steps or provide me the emaiid/postal address where i should send required hard copies to that address at nhq.
My employee code was[protected]
Name-simanta kalita
Hope you will help me in this regards.

Thanks,
Simanta kalita

I have recharged my jio number with rs. 349.00 through myjio app on 22.03.2019. The aforesaid amount has been deducted from my account but my number is not been get recharged yet. I talked with jio customer representative but he told me that myjio app can resolve my issue. I tried to contact with myjio customer service but i am not able to contact with them. The snapshot of payment receipt of rs. 349.00 is attached here.

I today i tried recharging my jio number with 398/-rs plan of 2gb per day for 84 days.

The transaction method used was upi payment method (Via google pay) and as the transaction completed, money got deducted, the jio app closed/crashed

Now when i tried opening the jio app again, it says recharge your number and i could not see anything.. Money gone and no recharge done.

I have the screenshots of transactions with all the details. I tried calling jio support numbers bt unable to connect with any real person to guide me on this. All automated voices and waste of time.

Hoping to get a solution for this.

Respected sir,
Last few months, I have facing a problem in voice communication, creating a problem just like that in rainy season in contact with earth and got very noisy .Same condition is here . The problem is not only with me it's surrounding to me also
So please take stern steps towards it . Resolve it . Thanks again
Thanks

I have given a request to jio mobile company for port my mobile no to airtel on dated 21 february 2019. But after one month jio is not porting my mobile to airtel. Personally i went to airtel office they said that jio mobile company is delaying port to airtel. Maximum time is for port mobile number is 7 days. But i have already more then one month to apply for port. Kindly do need full. My mobile no is [protected]. And service also not good of jio. And they are giving me a trouble.

Hi, reliance jio infocomm team,

Issue: data not received and incoming/outgoing calls issue even network available 4g/lte.

My name is mahesh and reliance join number -[protected]. I got replace sim on 16/03/2019 and reached 399/-rs in jio store chennai (Kelambakkam).. Still i am facing the issue with data and calls.

Please help with recharge amount 399/-rs.

Thanks,
Mahesh
[protected] (Jio number)
[protected] (Alternative number)

Network issue and slow internet connection

I am living in pcmc area and i am using this jio sim card more than 2 yrs. They are promising to give 4g data but in reality they are worst than 2g data. My internet speed is maximum at 10 to 15 kbps. I have complained about 8 times in these years and everytime they are saying that we are installing our new site nearby you. Pls give us 3 months and u will get good speed. But that never happens. Every time my recharge ends before 10 days it gives me good speed but after then when i will recharge with 3 months plan again in after 2 3 days same condition is happens. Today i also submitted a complaint and same response i got that our network team is working on it. This is the worst experience of sim card i ever got.

On the location where i live and work i. E. Village nangal thakran, delhi-110039, there has been a great problem of internet data range for the last about 12 days. Either there is no internet data range at all or it is very slow, especially after evening at about 7 o'clock. It was the same problem about two months ago but the issue was resolved then. I have been contacting 198 for the last ten days at times. I am hereby giving the interaction nos.
1. 10th of march 2019:mr 0000 l7mk1p
2. 13th of march 2019:mr 0000 l9shhq
3. 17th of march 2019:mr 0000 lcrxwo
4. 20th of march 2019:mr 0000 lfosc5
The people interacting at 198 give the copypaste answer: "your coverage is good but many people are using jio in your area, that's why the problem is there!"
Only once on 17th of march, a senior authority, some supervisor, accepted that the range is low. Many others have also been making complaints constantly but of no use. I have to climb up to the rooftop if i have to use internet.
Please help resolve our problem.

I live in ramtek area and in my locality the internet speed of jio network is worst. As they promise to provide a high speed 4g data but we are receiving the network speed worst than 3g network. Whenever accessing internet it makes very much time to connect.
I cannot access internet. For connecting i need to get out of my room and go to higher place so that i can receive some internet.

Hello,
I recharged my jio plan for 1699 for an year, money was debited from my account, but recharge is not sucessful, it has been a long period of time now

Transaction id-hdf38e5e7a412ba4a339d110770bb7b760e

Please look into this issue immediately, dont force me to take a strict action because i wont let go if it until it is resolved. Do it asap

I have a jio number [protected]. The pack expired on 18 Mar 2019. I recharged with rs 399 from my Jio app. Amount was deducted from PayTM but number not recharged. Tried contacting customer care but of no positive response. Really pissed off with the service. They should clarify and if recharge is not successful they should refund funds. And also recharge should be done. It is really disappointing

Hi i went to your jio office for recharge my jio fi the staff was very rude. They don’t know about the recharge. I when i told them i going mail an complain they told me go ahead an do it. At least u all should train your staff how to talk to coustmer an if they think after mailing there will be no action. Your jio office arya nagar kanpur. Plz look at the matter.

Respcted sir/madam,
I am using reliance jio for mobile internet usage, my plan is 1.5gb/day. I used up to 400mb. But this network shows a message 100% usage of internet. After that i bought a add-on pack of rs.21 with 1gb data. This pack data also completed with in 10 min, without any usage (Like browsing. App backups and app updates). I called to customer care, he spoke to me, your data used in background check it once like any backups, app updates is there, ok i checked all this things but it didn't happen.
If you have any doubts about this call this numer:[protected]
Thank you sir/madam

First on 13.03.2019 i recharged rs 349 to no. [protected] from my jio app through sbi netbanking but recharge not done and amount debited.
Transaction id no. Qsbi[protected]igafqachl4

2nd time on 14.03.2019 morning i recharged rs 349 to that no. And suuccessdul and amount debited.
But first debited amount how i will find

Sir, the behabiour of our staff at mangaldai branch, dist - darrang, assam is very embarrassing as they keep on misbehaving customers, your tech dipankar, keeps predicting that you have open your handset out side whereas we havenot availed any service outside company, seems wheter he is in capable of repair or agnorant towards customers, how a company like jio will survive without attending the grievences of customers.

One of your annoyed customer

I tried recharging my reliance jio account with a 1.5gb/day daya plan for 84 days eventually costing rs 349 after using a jio voucher i paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But in spite of paying, as well as utilizing a jio voucher, i didn't get a message from from jio stating that my data plan was activated.

I request that either the above mentioned data plan be active for my jio account, or that the same ammount will be credited to my bank account with google pay upi in order to conduct the same transaction again please do this fast.