Reliance Jio Infocomm Complaints & Reviews

I went to China on 25th Early morning. After discussing many times with the Jio call centre executives, I took an international plan of Rs.1101 and paid thru Jio App on 23rd. The executive confirmed me that once I arrive in China (Changsha) the roaming will be active and I can avail Rs.1211 usage. After reaching China, as advised I tried to connect the local network as advised, but till 29th I returned I could not use the Jio number, resulted...

So many times i register my complent about the network issue and internet problem, but the # jio customer care reply me it will take resolve the issue around 30 days. Recharge amount came from my # swet not from the jio # cum. What kind of service they give to customer every time i call to custumer care poor behaviour. Give me the money back. The jio network is worst network in my life i ever see like this problem....

Dear sir
Myself satwik kumar padhi having mobile no [protected].
My main account balance in this jio no is 500/- but i m unable to recharge any plan in my jioapp.
Recently talk with jio customer care representative and they told me how to recharge through my jio app but after choosing a plan 498/- (Prime +399) and proceed next my account balance not display for next, only upi, paytm, phonepe, credit /debit card option...

I recharged my number [[protected]] for rs. 251 for 51 days through my debit card which turned out to be only the data package with no voice call facility. My phone is a basic model phone with no facility of internet and thus i will not be able to utilise the data at all. I would request either to refund the amount or transfer the same towards the voice call recharge at the earliest
Thanks & regards...

Hi
I use jio last two years then me and my family members convert to jio but last six months very poor internet connectivity
No any online video audio playa much buffering i feel this network i return my childhood like 2010 & i use any 2g network opereater i live in new delhi
Okhla industrial area phase[protected]
Please solve this problem otherwise i do not use my childhood 2g network opereater thanks...

Recharge done with RS 399/- but connection not made. Trying to contact the customer service proved futile. Careless administration that turns a deaf ear to the complaints of the customers. Hence I request the TRAI not to give any monopoly status to this service provider, as this will lead to misbehaving by this service provider....

The service plan (Rs.399) of Reliancce Jio in my mobile number expired on 28.11.18.On 29.11.18 I recharged with Rs. 399/- through online.The SMS from Jio also received to the effect that the Recharge was successful-the screen shot is enclosed as evidence.Buit till now, the amount has not been credited to my account and the connection not yet made....

Hello sir,

This is to bring in your kind notice that my family and me are your jio prime customers.

All this time, i have been recharging under prime customers plan,

But by mistake, i have also recharged under your other plans, which is not valid on our phone. Today, i spoke to your customer complaints and they plainly said that all the money which i recharged were unused,, and now i request...

I couldn't get get otp during filling up form mean while i can get otp from that website with using different mobile number. This problem is not occurred for one particular website and only on me. Me and my many friends suffering from this problem. Because of that we have to buy another sim card. And thing is that this sim card are able to receive otp so why we can't receive otp on my jio sim card. Please let me know. Try to help me as soon...

I had raised a porting request to Jio. When i went to Thillainagar branch of Jio at Trichy, I was asked to show the porting code which I did. Then i was asked to show the Aadhaar original. When i showed the copy of Aadhaar, the Jio employee was citing lame excuses saying the bar code will not get scanned and demanded original Aadhaar. I told I have original Voterid when CH can be used for their verification. The Jio employee halfheartedly...

I have made payment of rs 399 against recharge of my jio number [protected] on[protected]:15. I got my money debited but didn't get my plan recharged. I didn't get any confirmation message from jio about my recharge. It's been 2 days and i'm unable to call and net speed has been reduced. Do resolve it asap

Details:
Number : [protected]
Recharge plan : 399
Time: 26th nov 2018 around 15:15
Transaction...

I am using prepaid mobile service from reliance jio with no [protected] with one year validity plan upto 4th nov 2019. All the telecom operators with eception of jio of reliance are providing isd service on preactivated format however jio is deliberately hide this information from their tariff plans and advising customers to recharge separate isd plan with just 28 days validity with plan priced at rs 501. This is cruel how trai permitted such...

I am disturbed by your service, i have lodged a complaint several times, but no problem has been resolved regarding the data speed, when i filed a complaint, your people said that they are working on this problem, while it does nothing else to console, i am very disappointed with your service.
Shahzeb ahmad

Contact : [protected], [protected]...

Dear trai team. Am paying money on properly mobile communication team on jio. But not provide good service, everyday am facing call drop problem on jio network, data was not working 4G network in my area, but am paying tariff plan on 4G. Data speed only 24kbps speed. Many am raise the compliant on jio team on via email( [protected]@jio.com ) only revert the mail after48hrs resolve the problem. But not clear the issues, as consumer am paying the...

I have wrongly recharged the rs. 98 plan for my jio number. So i want to cancel the rs. 98 plan for which i have recharged for next month. I have not read the full details the rs. 98 plan. So i mistakenly recharged for rs. 98 plan now i want you to cancel the rs. 98 plan so that from next time i can recharge correctly so i apologize for my mistake. So i kindly request you to cancel my rs. 98 plan....

I am an active jio customer. But Now I'm feeling sad about choosing jio. I had a network problem. I have complainted it many times. But I'm not satisfied. They have said me to wait for 180 days. It's pretty long. Their service is very bad. I didn't getting a single bar in the signal.Who will give me the compensation. They are making me angry. This is a serious problem. Or I need compensation for my loss. It's happening since 1 year. They...

Hi forum,

I am using jio number [protected].in my jio app i am able to see three unknown numbers and one old stopped numbers linked with my aadhar card.
I spoke to customer care executive and i have been told that my identity doesn't match with their existing record.

I took jio number from jio center with aadhar authentication with biometrics.

My privacy is being invaded.

Kindly...

This is the worst 4g i had ever used this is bhullshit network.. We can not this type of internet for our country which is developing day day.. I had call many times on customer care they always said sir we will do our best its 8 months passed but the problem is still thers.. None of your executive execute this issue properly or even they hadn't take this seriously there are many problems on this network, internet issur network lag device...

Sir/madam,

Due to the mistake of jio company they made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 99 rupees. Now i can not do outgoing calls to other phones.in spite of several mail and phone call to customer care, the jio company is not cancelling the recharge amount till now. They have not yet refund the money.

Request to cancel the above recharge amount...

I was cheated by a fraud pet seller and he was given 9000 by me for pet delivery, but now he is not answering the call and jot delivering puppy, please help me trace this guy, his number is [protected], please give me details of this guy address or something to trace him, or get his call list and other numbers he is frequently in touch with, please help me!!!...