Reliance Jio Infocomm Complaints & Reviews

Hello sir. Pls. Give me A resolution. Because the jio service in my area is very dull. Bt they said good coverage and they closed my complaint.My area jio speed in last 1.5 year below 1 mbps. Jio executive said this is best 4G speed. They are fooled me and all people in last 1 year

I have made complaint to jio care and they ensured me that my problem will be resolved within 48 hours.
First they took around 80 hours to call me and they automatically marked it as solved without any intimation and acknowledgement of me.

Problem is:- i am not getting any access of call and internet access during the city local train travel. I requested for port, and they requested me to not to port and wait for some days.
But they are not able to do that.

I changed my card in various phones but the same issue is regular.
Worst service.

I am receiving 50+ random calls from different places like UP, West Bengal, Rajasthan, Bihar, Goa, Maharashtra, Tamil Nadu, etc even WhatsApp messages as well and speaking nonsense, when I am tried to contact customer care number, they are not responding on this. Please provide solution to this matter as soon as possible. Looking forward to this .

I got slow internet speed day by day at all location i tell my issue jio chat service representative but he left from chat without solve problem and this issue find other customers at different location. Now where i am live there low internet speed available from some days ago so i tell my complaint but jio service is very poor

Hello Sir/Madam,
I am using reliance jio as my service provider for internet. I am using 2GB per day data pack. But most of time jio showing fake data consumption transaction and cheat me many times. After complaints to customer care numbers of time but no solution provided to me.

Internet speed is very slow (50-100) kb/s here in main residential area in birpur. This problem is not just with jio but also with airtel and idea. These companies promises high speed 4g internet and they are also providing it but not here. I even tried to contact them and their risponse was not satisfactory. If we are paying same as rest of india then why are we not receiving as much speed as of other cities.

I did the recharge to my mobile no. [protected] from my jio app through bhim, i get the link of reliance jio infocomm on bhim to transfer money and did the transaction which is approved also but rechage not done

Transaction id[protected]

On 29 th january 2019 at 12:09:08

Dear sir or madam
I would like to request you to please close my airtel payment bank account number.[protected]. Which is registered with the name of mr. Faiz ahmad. I have to face too many problems with it so please close it as soon as possible.. I have withdrawn the money as much possible for further queries i have attached the other bank statement and aadhar card copy

Hi, my name is sumit kushwaha. I recently (December 2018) ported my mobile number to jio to use 4g internet to access some video lectures and other stuff since i'm preparing for various exams. Initially i was satisfied by its internet speed and service. But since past few days i am unable to access internet on my phone. I have contacted jio several times by email and phone calls but issue persists. They keep saying, we are working on it, please keep patience. Now its been 20+ days, and there was adverse effect on my exam since i had to replan and buy some books instead. I wish to file a complaint and get some compensation for my money which i had somehow arranged. If it isn't in jio's provision, i at least want some surety of time upto which issue will be resolved and my unused data (For these days) gets added up, so that i can pace my preparation.

I'm attaching a screenshot of internet speed test by trai's app. I have many screenshots for all these days and i keep sending test results to trai too.

(It took half an hour to attach a screenshot.)

Yours sincerely
Sumit kushwaha
E-mail: [protected]@gmail.com

I have accidently select a plan of rs 99 from a wallet service but later i received that this plan is valid for only jio phone. I talk with executive that i am not using jio phone then why recharge got successful? I said them that i am not using jio phone so please revert the amount or change it to another plan. But they said they will not do this. This recharge is only useful when you use jio phone otherwise amount will be wasted. Please help me on this issue.

Thank you in advance

My jio number is [protected]

Dear sir,
I have a call from this mobile number [[protected]]. This number continuously giving missed call to my new mobile number and when i called back or attend sometimes he talks vulgarly. So, please lodge a complaint against this number and kindly block any phone calls and messages from this number to my mobile number.
My mobile number is [[protected]]. Thank you..

I am using jio sim from last year. When i used in my old mobile moto e 2nd generation (4g volte) mobile, at the time the speed of my data range is between 100kb/s to 500kb/s. I have wrongly understand my mobile phone having any hardware problem. But now i am using xiaomi mi a1 mobile. Also in this mobile the data speed not exceeding 500kb/s in my location. But other service providers provides 2mb/s to 5mb/s. Why not jio take this as problem

I recharge my jio mob on 24 january 2019 but did not received recharge. My points was also decrease and mcent browser also show recharge received in mcent browser pass book. Some time i wait for recharge which i was done through mcent browser. Then my points cuts but no recharge confirmation message was given to me. Before this recharge i recharge my mob on 23 december 2018.

At 24 Jan 2019 my Jio Recharge has been expired, so I was going to new Recharge at 25th Jan 2019 of Rs 448, that processed it that time I amount has been deducted from my account but Recharge not successful, I try to call jio customers Care but not reply properly, I attach screen shot of my account details, it show amount deduct details, plz slove my problem.

My name is Junaid and i recharged 399rs on 24 Jan 2019 at 10:14.Rs50 Discount was provided to me. So i made payment through my paytm upi. The transaction successfully done to Reliance Jio Infocomm Limited.But Didn't Recieved recharge. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to Reliance Jio.
Thank You

I tried to port the mobile number ([protected]) from jio network to bsnl network on 07-jan-2019 and i had submitted mu documents to bsnl on same day and got the new bsnl sim card.

But, till now my number is not ported from jio to bsnl network.

I'm really disappointed and fed up with this issue.

Kindly take the action regarding this issue immediately.

I have got a mail from come hr named aayat and said that there are vacancies in jio infocomm limited and took a telephonic interview and said i would be eligible for store supervisor and asked to me pay rs.1800/- as i am looking for a good job i was interested in that and later i got to know that this a fraudlent case when i have seen the offer letter now how can i get my money back they have blocked all my numbers my fathers numbers i dont know what to do we are from a normal background and we dream to work ina good job and this is how we get treat can u please refund my money back.

The listed are the details of them
Name: hr aayat
Phone numbers:+[protected]
Whatsapp number:[protected]
Paytm number which she gave me for payment:[protected]
Interviewer:[protected]

And they have also given me few bank account details
Miss. Laxmi
Ac.-[protected]
Ifsc code-utib0002750
Bank name-axis bank.

Please help me please.

Sir,
The jio network in my area is so poor that i can't even buffer google page. When i'm using facebook lite app it react like no-network or your network is too slow responding. What a pathetic network. I'm a jio service user from 2018 october. Please take a look on my complaint and reply with an action needed.
Further you can find intensity of network problem by that only that after pusing search button it took 8 min to reach here.🙂
Thank you

Internet never goes more than 128kbps which is equivalent to not recharging and they use to give a smooth offline video calling facilities that is not working now. Customer care only says we are working and they are working from last 4 months with out any progress only good thing is network coverage.

I have taken jio sim to use with good network signals. Eventhough iam using 4g mobile, iam getting less network.
I have already recharged 2gb data per day but iam not getting proper signals to use it, eventhough i didn't cross 2gb data per day.
If this is continued i won't like recharge with jio plans.
Thanking you

Yours sincerely,
Sri parvathi.