Reliance Jio Infocomm Complaints & Reviews

I wanted to port my network from airtel to jio as i was facing issues which internet connections. So i went to the nearest reliance digital store (Doopanahalli, bangalore). I submitted my e-kyc to the executive. The executive didn't explain me about the tele verification code, he asked me a alternate number which i didn't have one, so i said it's the same number, so the executive submitted the same number as the porting number which there should be a condition in the jio portal that alternate number and the porting number should be the same. Or did the executive cross check it. So i got the jio sim and my request of porting was cleared by aitel and accepted by jio. My airtel sim signal was blocked on 30th december 2018, and the jio sim signal was activated at the same time. Now to activate my sim in jio, i need a tele verification code that is sent to the alternative number, which because of the carelessness of the executive was given as the same number, so the tele verification code is not yet received by me yet. Even it was going to come, it would come to the airtel sim which is obviously blocked, so am left here now with no way to activate the sim. As a user my very much concern is my contacts who are having my number. Please take an action as i can get my sim activated as soon as possible

On dec 7, 2018 at 9:02 am, i have recharged my jio number [protected] for rs 299 (Voucher rs 50 deducted from plan for rs 349) though "my jio app" by using my sbi atm card. The amount was debited from my sbi savings bank account, but recharge was not completed and confirmation message was not received. Transaction id : bv00000nr7a6.

Then, i applied to state bank of india for refund of my deducted amount of rs 299. On dec 28, 2018 at 3:49 pm, i have received an sms from sbi stating “ your complaint [protected] has been attended to and closed after resolution as: merchant confirmed transaction as successful.. “.

But my transaction history on my jio account shows, only the subsequent recharge done for rs 399 against transaction id : br0001zcnube which i have done on dec 7, 2018 at 7:49 pm.
Please arrange to refund my amount to my bank account at the earliest.

Hi i recharge [protected] for amount 149 n recharge got failed for first time n money got deducted

Bil*onl*[protected]*jio mon.
Please let me know when it will be refunded.
Please let me know the details when it will be refunded by date.

Thanks for your cooperation
Please contact on [protected] for feedback n furyher details will be waiting for response

Hi,

Here is my story -

I ported to Reliance Jio a month back and I entered the worst phase of my life. Now, I cannot make calls without re-dialing the number 4 to 5 times... even if the call connects, the other person is never able to hear me... so??? drop the call and re-re-re-dial. People are unable to reach me, they get "the number is not reachable". I get a message saying - you have a missed call from XYZ number...

I called the CC and puked all my ordeal, but with vain. They say, "There are issues with network coverage in your area, and there is nothing we can do about it. They don't have an ETA.. one of the customer care [[censored] care] guys said, it could take 180 days .i.e. 6 months. WOWWW

Please fix my problem or allow me to port out.

I have been working with reliance jio from[protected] and consentively i have performing sales and in every parameters i was in first position every thing was going good. On[protected] i gave paper as i have to continue with my futher studies and my exit date date from company was[protected] and now its 5 months they havent gave my salary nor done my f&f everytime ill call no one response by mistake if the receive my phone they will be like dont worry you will get by this week bu this month or my this date only dates im getting.

Reliance stratigic manpower solution limited
67512483

My name is sunil yadav, i paid my post paid bill but still it is not done and amount deducted from my account, so kindly return my amount of Rs. 229.00 as soon as mossible. my mobile no is [protected]. I have attached a photo of transaction details for reference. Kindly find attached file and resolve my issue. I have done thus transaction by 26 december 2018.

Dear sir/madam,

I am rahul sadekar. I had initiated the mobile number portability request for mobile number [protected] to jio post paid plan. However, the request was not processed. The mnp request was rejected on 02-jul-2018.
Reliance jio had made a payment of rs.349 for the above mentioned connection on 29-jun-2018 (Transaction no.: [protected]). I was informed that, since the mnp request was rejected the said amount will be paid via refund cheque, which will be dispatched to my address within 45 days.
It has been more than 120 days and i have not received the refund so far.

Moreover i have visited the store 4 times and i was informed that the refund cheque will be sent to address and on calling the nodal officer he asked me to visit the store. Both the people at the store and the nodal officer are brushing their hands off.

Request you to take cognizance of the matter as this is a clear case of cheating even after repeated follow up i have not received the refund so far.

Regards,
Ca. Rahul sadekar

During a jio recharge of ₹448 on my jio number through "my jio app" through upi transaction on 26th december 2018 at 3: 30 pm, the recharge was unsuccessful but the respective amount has been deducted from my account balance. Neither recharge confirmation message nor recharge failed message was received. Please return my money as soon as possible, its my humble requeste to take action on the above mentioned content immediately.

Thank you

Hello sir my name is prem prakash i am using jio sim card [protected] for last 2 year but in my area kusum pur pahari (Vasant vihar) in no mobile network or no mobile tower, so i am not use jio sim or jio services in my area. Like my phone is dead in my area please solve the problem, last two year i am very disappointment for jio service.in my area 50000 (Fifty thousands) people waiting to jio services. Please solve our problem. Kindly understand...

Hi,

My name is Midhun and i recharged my the jio number [protected] on Dec 26th for 399 Rs using My jio app (UPI) and transaction was successfully done to [protected]@icici. But didn't got any plans.i have got confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount

Thanks
Midhun

I have done recharge of my jio sim through myjio app and paid through upi google pay and amount of 349 deducted and paid to india ideas that is jio merchant but recharge is unsuccessful
Kindly help me in this matter i am attaching all transactions related details
I have purchase plan of 399 using my 50rs voucher and remaining 349 paid by upi google pay
Jio no [protected]
Google transaction id: cicagkdiys3rgw
Upi transaction id:[protected]

Hlo gd mrng sir my name is ranjeet choudhary i am a jio costomer i lost my phone and i apply for duplicate sim no is [protected]. I will go 4 day regular to jio office gandhi nagar 4 pm he alwys say we have no sim now come tomorrow... Next day again he say come tomorrow today we have no sim... What the # is this what its mean. Much time there is no one the office. Talk to angry with costomer bad and rude behaviour of that much time a samsung employey give sim to other person when i get sim 21 december 11 am he says to me 24 december sim activated but my sim is not activated till now when i go there a samsung employey tell me there is no jio employees in office now evening takk sab ke sim activeed ho jaye ge abii tak ni hoeiii contact no of mine is [protected] now i think i will off my jio sim nd switch to other network

Dear sir/ madam
I have recharged jio 349 (Voucher 50 deducted 399-50) though bhim app on 17.12.2018, amount debited from my account, but recharge not completed successfully.
Transaction no:[protected]
Transaction remarks: collect - pay request
Can you please arrange to refund my amount to my same account.

Thanks and regards
Vijayaraj. G
+91 [protected]

I want your attention to see my problem carefully.I had initiated a jio recharge of rs.399 on 25/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was unsucessful. Kindly look into the matter.

I want your attention to see my compalint carefully.I had initiated a jio recharge of rs.399 on 21/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was not done. Kindly look into the matter.

My jio no.[protected]. Rajaraman i recharged my above jio no for 399 plan on 20/12/2018. Expiry date is 21/12/2018. Payment effected on 20/12/2018 id ref. Bv00000ou12p dt.20/12/2018. So for my no is not activated. No reply can be obtained by calling 1991. I complained thru mail also. But no response i am a senior citizen. Not able to go and verify the retailer due to my health problems. What i have to do next. Please do the needful urgently.

Lost my sim number is [protected] in mathura (U. P.) please block this sim. Please block this sim if you wrong work i am not deferter so sir please please cancel or block this sim no. [protected]

Thanking you.

Once again my sim number is [protected] block.

Yours faithfully
Shubham agrawal
S/o murari gupta, sorti bazar, sawai madhopur (Rajasthan) 322021

Aadhar number is[protected]

Registration fees taken in terms of offering job, but haven't gave that job

Offered a job for jio customer service, and taken a registration fees but haven't replied and taking up my call after my payment is done and haven't gave me the job. Please help me with the complaint am launching. Hope jio will resolve the problem as fast as then can.

My call and net services for no. +91 [protected] were suspended due to unpaid bill. I paid the due bill on 19/12/2018 and jio's consumer services assured me that services will be reactivated shortly on my number. But despite calling and reminding them everyday they haven't still activated services and i'm unable to call or connect to internet using this number and they are still singing same song 'wait for short time'.
Frustrated by their answer and incompetency i have applied for this complaint. Hoping for positive reaction.

Thanking you,
Abhishek singh rawat

I am fed up of the jio connection. When it comes to debiting the bill amount you guys do not wait for a single day. However when it comes to providing services, this is a worst connection i have ever used.

Internet does not allows you to browse forget about downloading the stuff.

I need my money back jio else i am going to some other service provider.