Reliance Jio Infocomm Complaints & Reviews

Dear sir/madam,

I am rahul sadekar. I had initiated the mobile number portability request for mobile number [protected] to jio post paid plan. However, the request was not processed. The mnp request was rejected on 02-jul-2018.
Reliance jio had made a payment of rs.349 for the above mentioned connection on 29-jun-2018 (Transaction no.: [protected]). I was informed that, since the mnp request was rejected the said amount will be paid via refund cheque, which will be dispatched to my address within 45 days.
It has been more than 120 days and i have not received the refund so far.

Moreover i have visited the store 4 times and i was informed that the refund cheque will be sent to address and on calling the nodal officer he asked me to visit the store. Both the people at the store and the nodal officer are brushing their hands off.

Request you to take cognizance of the matter as this is a clear case of cheating even after repeated follow up i have not received the refund so far.

Regards,
Ca. Rahul sadekar

During a jio recharge of ₹448 on my jio number through "my jio app" through upi transaction on 26th december 2018 at 3: 30 pm, the recharge was unsuccessful but the respective amount has been deducted from my account balance. Neither recharge confirmation message nor recharge failed message was received. Please return my money as soon as possible, its my humble requeste to take action on the above mentioned content immediately.

Thank you

Hello sir my name is prem prakash i am using jio sim card [protected] for last 2 year but in my area kusum pur pahari (Vasant vihar) in no mobile network or no mobile tower, so i am not use jio sim or jio services in my area. Like my phone is dead in my area please solve the problem, last two year i am very disappointment for jio service.in my area 50000 (Fifty thousands) people waiting to jio services. Please solve our problem. Kindly understand...

Hi,

My name is Midhun and i recharged my the jio number [protected] on Dec 26th for 399 Rs using My jio app (UPI) and transaction was successfully done to [protected]@icici. But didn't got any plans.i have got confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount

Thanks
Midhun

I have done recharge of my jio sim through myjio app and paid through upi google pay and amount of 349 deducted and paid to india ideas that is jio merchant but recharge is unsuccessful
Kindly help me in this matter i am attaching all transactions related details
I have purchase plan of 399 using my 50rs voucher and remaining 349 paid by upi google pay
Jio no [protected]
Google transaction id: cicagkdiys3rgw
Upi transaction id:[protected]

Hlo gd mrng sir my name is ranjeet choudhary i am a jio costomer i lost my phone and i apply for duplicate sim no is [protected]. I will go 4 day regular to jio office gandhi nagar 4 pm he alwys say we have no sim now come tomorrow... Next day again he say come tomorrow today we have no sim... What the # is this what its mean. Much time there is no one the office. Talk to angry with costomer bad and rude behaviour of that much time a samsung employey give sim to other person when i get sim 21 december 11 am he says to me 24 december sim activated but my sim is not activated till now when i go there a samsung employey tell me there is no jio employees in office now evening takk sab ke sim activeed ho jaye ge abii tak ni hoeiii contact no of mine is [protected] now i think i will off my jio sim nd switch to other network

Dear sir/ madam
I have recharged jio 349 (Voucher 50 deducted 399-50) though bhim app on 17.12.2018, amount debited from my account, but recharge not completed successfully.
Transaction no:[protected]
Transaction remarks: collect - pay request
Can you please arrange to refund my amount to my same account.

Thanks and regards
Vijayaraj. G
+91 [protected]

I want your attention to see my problem carefully.I had initiated a jio recharge of rs.399 on 25/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was unsucessful. Kindly look into the matter.

I want your attention to see my compalint carefully.I had initiated a jio recharge of rs.399 on 21/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was not done. Kindly look into the matter.

My jio no.[protected]. Rajaraman i recharged my above jio no for 399 plan on 20/12/2018. Expiry date is 21/12/2018. Payment effected on 20/12/2018 id ref. Bv00000ou12p dt.20/12/2018. So for my no is not activated. No reply can be obtained by calling 1991. I complained thru mail also. But no response i am a senior citizen. Not able to go and verify the retailer due to my health problems. What i have to do next. Please do the needful urgently.

Lost my sim number is [protected] in mathura (U. P.) please block this sim. Please block this sim if you wrong work i am not deferter so sir please please cancel or block this sim no. [protected]

Thanking you.

Once again my sim number is [protected] block.

Yours faithfully
Shubham agrawal
S/o murari gupta, sorti bazar, sawai madhopur (Rajasthan) 322021

Aadhar number is[protected]

Registration fees taken in terms of offering job, but haven't gave that job

Offered a job for jio customer service, and taken a registration fees but haven't replied and taking up my call after my payment is done and haven't gave me the job. Please help me with the complaint am launching. Hope jio will resolve the problem as fast as then can.

My call and net services for no. +91 [protected] were suspended due to unpaid bill. I paid the due bill on 19/12/2018 and jio's consumer services assured me that services will be reactivated shortly on my number. But despite calling and reminding them everyday they haven't still activated services and i'm unable to call or connect to internet using this number and they are still singing same song 'wait for short time'.
Frustrated by their answer and incompetency i have applied for this complaint. Hoping for positive reaction.

Thanking you,
Abhishek singh rawat

I am fed up of the jio connection. When it comes to debiting the bill amount you guys do not wait for a single day. However when it comes to providing services, this is a worst connection i have ever used.

Internet does not allows you to browse forget about downloading the stuff.

I need my money back jio else i am going to some other service provider.

Yesterday morning 9.25 i have recharged my phone for rs488, but the plan is not activated in my phone. I have done through paytm app. So please refund or make the plan activated. It has been more than 24 hours. I am unable to call means no incoming, outgoing and internet. Please solve it as soon as possible.in paytm after charging it has shown success but in my phone it is not activated. I have messaged paytm and asked they are telling to ask jio. What will i do now? I want my money back. So please check and solve.

349 amount is deducted from my bank account, as i chose to pay through upi payment method for jio recharge of mobile number [protected]. The transaction was failed and didn't recharge but the amount 349 has been deducted andd it has been received by [protected]@icici. Pleqse refund my amount

Transaction details:
From: melroy stebart sequeira ([protected]@oksbi)
Issuer bank: state bank of india

To:...

Jio is fooling innocent public in the name of 4g 3g network is also not coming speed is very slow i am not able to play youtube videos at 360p also what is 4g in it is is 2g if this problem would not be sorted out i am going to change my sim and convert to airtel as i have heard the network speed is higher. We are not using internet for free we are paying charges for 4g internet not for 2g internet
Therefore i says to look after this problem

Hi, this is the 4th time i am facing this issue. I started browsing at 9:30pm and at 9:35 pm i have received a message saying that my data pack is exhausted for the day.
I only used 5.5mb in the morning and went office. do not have proper response from the customer care team.

This is a request to people who face the same issue please make it known to everyone by sharing over here.

There is a tower installed on the roof of a house located in govindpuram, ghaziabad
Pin code 201001. House no.456. Which is causing a great harm to birds with a great effect. Harm is also considerable for human health too according to me. I live next to this house and it also does an immense ill effect on me and my family's health. So i request for the removal of this tower as room as possible.

I go to jio office for porting my aunts bsnl number to jio but the employee charge me 100 rs for porting my number as his fees but i called jio ask customer care they say no charge required for porting several time i ask the office boy is the charge is for prime membership he say no its a process charge after that i ask him what is my recharge for this number he say 197 (99+98) 99 for prime member and 98 for 1 month recharge its a first recharge pack he fraud my 100 rs i want the money back...