Reliance Jio Infocomm Complaints & Reviews

Hi,

Contact number[protected]

Today while doing a recharge for the above number an incorrect amount was debited from my account.

I had selected the recharge amount of 1699 and while doing a recharge I was asked if I want to apply the coupon. As i had 29 copouns in my kitty I selected one copoun of 50 Rs. The same was applied successfully and green tick was shown along with the final amount i.e...

I have almost a dead jio network for almost a month and it is not a rainy season.
My office is ptc, marisoft2, kalyaninagar, wadgaosheri, pune.
My phone network works very well in kondhwa.
Kalyanagar network needs fast fix!

I cannot use my office network for personal work. Jio shall lose a large customer base if this is not rectified soon. Entire october wasted!
No. My co does not have jammers...

Hi have recharged roday in the morning at 8 50 a, m, but im not able to call any one or even log in a complaint from my jio no is [protected] and my bi rchg[protected] pls check n revert as my mobile is still not recharged for the amount still i gave recharged online a 8.50am pls let me know how to get this charges as i need to make calls immediately...

My jio link no [protected] is not activated even after recharging with 699rs
Before 10 days
Jio people will not give complain number. Even! They say that they do not give any comlain number!
I have complaind to jio almost daily for10 days
They say that your complain is escalated but nothing is being done even after talking to senior level people
They do not refund the amount also
Pl do the needful...

On my phone number calls are disconnected. Reason they stated misuse of calls. Which i strongly opposed to that.in other telecom companies they offer plans with limits. Like 1000 mins maximum on 1 week but jio doesnot do that they see the user calling then they send some sms warning then they will shut the facility... On my first time i have used around 12000 mins which they stated misuse and they shutted the calls which is ok i understand...

Sir i'm residing at indore from last six months from these six months i'm continuously facing poor internet connectivity, many times i complaint in jio complaint no.198 everytime they assure that your problems will be solved but still it remains same. I'm using plan of rs399 in every 84days in which they give me 1.5 gb data and unlimited calls and messages but because of poor internet connectivity i'm unable to use internet services for my...

Reliance jio steals data forcing customer to recharge again. I faced this issue an year ago and didnt get any technical support from care team. They are not at all willing to listen to customer and confronts while in call. Their care centre executives sucks. Very bad support. They in fact teach you how to use your own data! They talk as if they are talking to an uneducated person and will give classes on how they themselves use it.
Last...

It is for information that jio is providing very cheap service these days.in my area jio network have alots o[censored]sers thats why here network speed and network signal are very low in many area. And from some days i won't access jio internet in some area. Still i am login this complaint by dsl wifi. Jio taking users money but still not fixing the network issue. When i complaint about network to jio customer care then analysis the issue and revert...

Dear sir

My village pingrala dist. Ratlam in 2000 population's here but jio tower and network not available in my village so we are facing lot of problems for unable to calling and unable to acces internet. We are only believe to jio for will contruct a new tower in pingrala because now jio is no.1 in telecommunications.

Kindly as soon as posible make a jio tower in village pingrala than we are digitilise...

Apart from the pre-paid jio connection no. [protected], i hold a linked number with jio mifi connection [protected], which also happens to be pre-paid. The validity of the recharge done for rs. 399 in respect of no. [protected] is currently till 1st january, 2019; and i had a prepaid recharge value of rs. 399 credited to it, which would take effect from 2nd january, 2019 for a further period of 84 days. The validity of the monthly recharge of...

There is a very limited network signal in my area where around 500 jio customers are residing.. However when we come out of our houses, then only we get some network that too @ an avg speed of 1-2 kbps. Plz look into it.. May b some resiting o[censored]r tower antenna may help us. We r seriously facing this prob and are bound to migrate to landlines at our home. Network signal is good in area which is around 200 mtrs away and are on some heights....

Jio customer support is worst. I have been facing call drops from past 2 weeks and their team couldn't even solve it. They are complicating the process by asking the phone nos of outgoing calls and location of calls. They can track these details, so why bother customer for it. Also, it doesn't matter from which location u make calls or to whom since the issue is same for all location and outgoing calls. Such brainless customer service team....

My plan 199, data 1.5 gb per day but today my data consumption as per jio statement 86.494mb and 115.75 mb save in account. I'm 5 time customer care executive telephonic discussion but not satisfied reply me and telephone transfer senior officer table or hold my call 15 minutes hold. I say where's my lost data 1298 mb so not reply jio customer care executive... My number [protected]....

My jio recharge was successful which i paid through phonepay for
Jio no - [protected]
The amount was rs.398 (Rs.448 recharge with rs.50 voucher)
Balance was deducted from my bank account.
The transaction id is - hdfa3e954bde43e[protected]fd9eef78511
The payment was made on 18 oct 2018 at 9.11 am
I am yet to receive any activation as not updated through message or from my jio app....

[protected]- since 4-5 months the instrument/mobile supplied to me is giving problem of 1) switching off while in use, and 2) for a single pressing, the instrument is pressed double time or three times. During my first visit, mr. Srinivas technician at lb nagar jio office attended. He updated the software and returned but on continuing the problem i approached second time, the technical person other than mr. Srinivas inspected and told that...

I bought a jio sim today and bought a plan of 399 the retailer told me that i will have to pay 99 for prime membership and 30 for sim and i did that. But then my friend told me that you payed extra because jio sim is free and 30 rs was not valid. We went back to the shop and asked him the same then he said that it is his choice that how much charge he will take and even the company can't tell him what to do. Instead of accepting his mistake...

I have done a jio recharge of rs 197 for 98000 mcent point on 13th october 2018. But recharge not done though my mcent point is deducted from my mcent account and displays recharge received in my mcent browser activity tab. But recharge is not done and i did not get any confirmation message in my jio number about any kind of recharge. Pleas help in this regard....

This is regarding my captioned order no., ordered on 16.08.2018 for mnp from airtel postpaid to jio postpaid.
I had submitted the security deposit and prime membership amount of rs.250 + rs.99 through paytm.
But on 21.08.2018 i received a message from jio that my porting request has been cancelled due to mismatch in upc code entered by me.
Till date i havn't received any cheque of my amount deposited to jio, despite regular...

I cant recharge my jio no. [protected] throuhg mcent browser. I have enough points to recharge my jio no. But browser can not show any response (Recharge sucessful or failed). Sir i have enough points but still i cant recharge my jio no. I tried many times but cant show any response... Sir plz help to recharge my jio no. [protected]. I used mcent browser form past many years...

I purchase jio phone in exchange of 501 plan and they told me 501 phone in exchange and i have to pay 600 rupees more to use this phone 6months recharge for this phone i agreed with them and go with this plan, after one month o[censored]sage i call my relative and jio told you have not any plan please recharge with plan to continue this call i m shoked i call in jio customer care and they told me wait for 48 hours i wait for 48 hours and nothing...