Reliance Jio Infocomm Complaints & Reviews

The service plan (Rs.399) of Reliancce Jio in my mobile number expired on 28.11.18.On 29.11.18 I recharged with Rs. 399/- through online.The SMS from Jio also received to the effect that the Recharge was successful-the screen shot is enclosed as evidence.Buit till now, the amount has not been credited to my account and the connection not yet made.

Hello sir,

This is to bring in your kind notice that my family and me are your jio prime customers.

All this time, i have been recharging under prime customers plan,

But by mistake, i have also recharged under your other plans, which is not valid on our phone. Today, i spoke to your customer complaints and they plainly said that all the money which i recharged were unused,, and now i request you to please convert those into my plan / reimburse the amount. The details are as follows -

Date - 29/11/18

Phone number - [protected]
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Phone number - [protected]
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Phone number - [protected]
Br0001xs55jr — 49 rs
Bkk[protected] — 102 rs
Bkk[protected] — 102 rs

Luckily, all these payment have been done by single credit card ending with 3295. So, it can be easier to trace the payments.

Please do the needful, asap.

Thanks!

N. P. Saibaba
[protected]

I couldn't get get otp during filling up form mean while i can get otp from that website with using different mobile number. This problem is not occurred for one particular website and only on me. Me and my many friends suffering from this problem. Because of that we have to buy another sim card. And thing is that this sim card are able to receive otp so why we can't receive otp on my jio sim card. Please let me know. Try to help me as soon as possible. From a jio sim card user to jio infocomm. Please troubleshoot. I am kindly waiting for your reply.😀😀😀

I had raised a porting request to Jio. When i went to Thillainagar branch of Jio at Trichy, I was asked to show the porting code which I did. Then i was asked to show the Aadhaar original. When i showed the copy of Aadhaar, the Jio employee was citing lame excuses saying the bar code will not get scanned and demanded original Aadhaar. I told I have original Voterid when CH can be used for their verification. The Jio employee halfheartedly...

I have made payment of rs 399 against recharge of my jio number [protected] on[protected]:15. I got my money debited but didn't get my plan recharged. I didn't get any confirmation message from jio about my recharge. It's been 2 days and i'm unable to call and net speed has been reduced. Do resolve it asap

Details:
Number : [protected]
Recharge plan : 399
Time: 26th nov 2018 around 15:15
Transaction number : pt[protected] through sbi debit card

I am using prepaid mobile service from reliance jio with no [protected] with one year validity plan upto 4th nov 2019. All the telecom operators with eception of jio of reliance are providing isd service on preactivated format however jio is deliberately hide this information from their tariff plans and advising customers to recharge separate isd plan with just 28 days validity with plan priced at rs 501. This is cruel how trai permitted such discriminatory plan? Pl advice reliance jio to make it part of existing plan just like all other telecom operators or alternatively provide longer duration validity along with main plan. That is the issue. If no corrective action is taken up with mental govt through competition commission and other public interest litigation channels.

I am disturbed by your service, i have lodged a complaint several times, but no problem has been resolved regarding the data speed, when i filed a complaint, your people said that they are working on this problem, while it does nothing else to console, i am very disappointed with your service.
Shahzeb ahmad

Contact : [protected], [protected]

Dear trai team. Am paying money on properly mobile communication team on jio. But not provide good service, everyday am facing call drop problem on jio network, data was not working 4G network in my area, but am paying tariff plan on 4G. Data speed only 24kbps speed. Many am raise the compliant on jio team on via email( [protected]@jio.com ) only revert the mail after48hrs resolve the problem. But not clear the issues, as consumer am paying the money on jio service, but the company was not a provide telecommunications service properly in my area circle. Please support and resolve my problem. Add: No 80 sri ambal nagar Solavaram Tirvallur dist chennai 600067. Land mark : behind Adayar Anantha bhavan hotel. Back side...

I have wrongly recharged the rs. 98 plan for my jio number. So i want to cancel the rs. 98 plan for which i have recharged for next month. I have not read the full details the rs. 98 plan. So i mistakenly recharged for rs. 98 plan now i want you to cancel the rs. 98 plan so that from next time i can recharge correctly so i apologize for my mistake. So i kindly request you to cancel my rs. 98 plan.

I am an active jio customer. But Now I'm feeling sad about choosing jio. I had a network problem. I have complainted it many times. But I'm not satisfied. They have said me to wait for 180 days. It's pretty long. Their service is very bad. I didn't getting a single bar in the signal.Who will give me the compensation. They are making me angry. This is a serious problem. Or I need compensation for my loss. It's happening since 1 year. They...

Hi forum,

I am using jio number [protected].in my jio app i am able to see three unknown numbers and one old stopped numbers linked with my aadhar card.
I spoke to customer care executive and i have been told that my identity doesn't match with their existing record.

I took jio number from jio center with aadhar authentication with biometrics.

My privacy is being invaded.

Kindly unlink all unknown numbers from myjio linked with aadhar card.

My number is only [protected]. Kindly secure the system so that privacy of all consumers will be taken care.

Looking for positive response as soon as possible.

I have also attached the screenshots.

This is the worst 4g i had ever used this is bhullshit network.. We can not this type of internet for our country which is developing day day.. I had call many times on customer care they always said sir we will do our best its 8 months passed but the problem is still thers.. None of your executive execute this issue properly or even they hadn't take this seriously there are many problems on this network, internet issur network lag device lag n all.. If this problem still there i will definitely break this jio sim into half.. N try 2 use other network

Sir/madam,

Due to the mistake of jio company they made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 99 rupees. Now i can not do outgoing calls to other phones.in spite of several mail and phone call to customer care, the jio company is not cancelling the recharge amount till now. They have not yet refund the money.

Request to cancel the above recharge amount and refund to me or otherwise transfer it to my jio number.

Details of the incident
Date - 21.11.2018
Transaction id. Rj[protected],
Time -02.30 pm
Jio mobile no.[protected]

Thanks and regards,
Bhaskar ghosh
Mob.:[protected]

I was cheated by a fraud pet seller and he was given 9000 by me for pet delivery, but now he is not answering the call and jot delivering puppy, please help me trace this guy, his number is [protected], please give me details of this guy address or something to trace him, or get his call list and other numbers he is frequently in touch with, please help me!!!

My self bhaumik and my home is in kalali area, vadodara, gujarat.

My whole group and family are using reliance jio. I am writing to express my dissatisfaction of the internet connection in this area. I can't get even average quality and speed of internet in this whole area. I really disappointed for the service of jio in our area.

Requesting you to all jio team to improve your service and connectivity of internet in the same area.

Mere mob me bar bar yahi msg blink kr raha he aap ke customar care per bat kari to bahut he batmizi se jawab diya aap ke employee ne our meri problem bhi nahi suni. plz solve my problem other vise i am switch jio. aap ke call center walo ne bhi bahut he ghatiya language use kr ke baat kari .aap ke service center per bhi sahi say jawab nahi diya gaya jab tak ye problem solve n ho jati me aap ki sim chalu he nahi karuga plz mujhe bata do nahi to me kisi our company ki sim lu.

other no.:[protected]

I submitted a complaint to the jio customer service about the network problem i am facing in my area 16 months ago. They have not resolved the issue even after repeated appeals. Please consider the problem i am facing and resolve this issue as early as possible. I hope you'll find a proper solution to this. Thanking you.
Yours faithfully
Prem prakash
Place. Kusumpur pahari
110057
New delhi
Email:[protected]@gmail.com...

I am sai charan as on date : 19/11/2018. I have received a message from quikr. Dear candidate,
Your resume has been shortlisted in reliance jio post: supervisor store keeper b. Manager-sal-18k to 42k contact ms. Shradha [protected]
By dzire. Next day she from mobile number :[protected] this number they tell me about a job role and tomorrow will be interview at morning at 10:00pm after that when we have to selected we have to pay amount rs1480. Next day morning i have received call from another number the number is [protected]. She interview me they asking some questions about me and then she about a salary rs 24800. She me to sir you are selected thank you. Finally she is asking we amount how should amount would like to send in net banking or deposit machine. She send account details bank: union bank of india
Name: pranabh
A/c no: [protected]
Ifsc: ubin0535818
Branch: azadpur new delhi. Amount i will be send through at net banking. After 2hours she will send offer letter through mail. With out any official seal, official mails id and redder i'd it will be fraud. I have proof. We have to return money. Money is valuable

Sir, due to the mistake of jio company he made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 100 rupees and the jio company is also not cancelling the recharge. Are request to cancel the recharge or otherwise transfer it to jio number
Details of the incident
Date - 21.11.2018 transaction id. Rj[protected], time -02.30 pm jio mobile no.[protected]

Sir, due to the mistake of retailer of jio company he make a recharge of 99 jio phone in instead of jio prime member ship due this we have to face a loss of 100 rupees and the jio company is also not cancelling the recharge. Are request to cancel the recharge or otherwise transfer it to other jio number
Details of the incident
Date -17 dec 2018
Time -14:58 pm
Jio mobile no.[protected]