Reliance Jio Infocomm Complaints & Reviews

Dear sir/madam,
my name is yogesh kawale my cotact number is [protected]
I purchased smartphone of Brand Redmi Mi, model remi 6 pro on 25/09/2018 From Amazon.com. It was announced from Jio infocom that Buyer of above mentioned mobile phones will get instant cashback of 2200 rs in the form of recharge vouchers in My jio apps by recharging by either 198 or 298 rs recharges, I rechrage with 198 rs on 01/10/2018

On[protected] at 10.03.39 hours net transfer from sb account at canara bank, kodandaramapuram, bangalore branch for rs. 409/ with transaction reference-cbibibo [protected] was effected. The bank statement shows the transaction. But no confirmation has come from jio. There is ia suggestion to redo the transaction from your side. Please account for the remittance.
Phone no.[protected]- muthuswamy krishnamurthy

Sir i am facing issues with jio 4g network in tripura.
I am not getting jio internet speed.
Speed they are providing is less than 50 kb/ps.
My jio number is [protected].
Pin code 799013.
Address
Maharani,
Po maharani
Land mark hirapur masjid.
City udaipur.

I have complaint to jio many times for last one year but they did not solve the problem.
Kindly look into the matter.

I have made transaction for rs.399/- from hdfc internet banking on date 4th nov"2018 to my jion no.[protected], from my mobile [protected], vide receipt no. Phdf [protected] billdkreliancejioinf ref no.[protected]. But the above said gateway tells that the transaction is failed. Where my money gone? Please let me know the reasons behind it and is my money secured in billdkreliancejioinf

Hence, i request refund of my amount of rs.399/- to my account.
Venugopal
[protected]
Visakhapatnam

Dear sir
I have done wrong recharge on [protected]. I have done the recharge of rs. 399 via amazon paybalance and it is showing payment is successful.
I have done recharge on 3/11/2018.
Order no.- order #[protected].
My number is [protected].
Please reverse this recharge to correct number.
I will be very thankful to you.
Regards
Baljinder singh

So many times i called customer care regarding internet speed issue but no one cares. Whene i was in roaming it's too worst simple tricks using our jio company to how to cheat people f... Offer. Whene people came to jio there is no offer all #. I think airtel is best next month am upgrading to airtel. Best for money best for customers value. Still am using this jio wast of time.

Note:north up, mp, kolkata ect. Poor network poor internet speed.

Myself tajinder singh dhillon and i converted my two postpaid jio numbers [protected] and [protected] into prepaid on june 27, 2018 and paid all dues and they said i would get my security in 60 days. I didn’t get my security till date. I contacted customer care on jio chat many times and every time fake assurance. Last week i chatted with mr hafujiddin and ms anusha and they told that due to mismatch of aadhar number with bank account cudnt refund security, but my aadhar number is attached with account and then they told that they would send link on my email to get my bank details but they didn’t send e-mail as usual. Please do needful
Regards

I am a user of jio phone. I do not have any android phone. When i purchased it and port my existing connection, somehow the registration number and alternative number given by the shopkeeper was wrong. And now the issue is i am neither able to log in to that account online nor my jiophone let me change that number. When i contacted customer care i was clearly told that it can be changed from android only. But since i have no android phone, i was told to go to jio store and submit an id proof. The store will do it for me. But when i visited the store they refused me and misbehaved with me. And then again when i asked the customer care at the same time by standing at the store, i was told it is not possible from jio store. Now what the heck is happening? You guys do not provide proper support. The internet is also way too slow. This is how you are doing business? Shame on you.

Location: kalyani, west bengal
Jio mobile number: [protected]
Jio store: kalyani jio store

Kindly listen to the voice recordings when i talked to the customer care.

Location :- [state:- bihar, city:- bikramganj, professor colony ]

When i was paid money for taking net speed or calling then i was not satisfied net speed. When i was call to customer care he will tell sir in your area so many people can use the jio network so i can't give you speed and i will solve this problem. Every time he wil give same word... Please solve this issue other wise i will go to police and i can came on reliance jio network.

I recharged on JIO website for Jiophone Plan, which was the only phone recharge option available on the website. No calls were going thru. When I checked up with the customer care service, to my surprise I was told that the recharge will work only on JIO Phone and the money would not be refunded or adjusted in any other plan. This is pure cheating and laying down trap to confiscate unsuspecting users. No instructions are there on website and no other recharge options were available.

I have 9 numbers of jio . privious complain for network but not solve . i am a business man with out network our business going to loss please given APAS our network issue solution. dont dealy.
my business depend by network. if not solve then our all members going to another network, we are complain 10 to 15 time . but not any response from your side .
kindly take response as possible as soon .
my business adress;
gouri enterprise
156/A mahatma gandhi road
1st floor shop 17/18
kolkata 700007

thanks & regard prakash chand bohra

I received a message in which mentioned that I have selected as assistant manager post in Jio. But they said to deposit 1350 registration fee. On request I deposit only 1000 . They sent me a call letter through email. And said that my verification would be start after 10 the October. But no call from their side. I called them and asked about verification. They verified online and said to deposit 7000 security deposit for training facility. I deposit this amount. They sent employee code to me and said that after two days a training call will be come to you. But after that their phone numbers are switched off. I contacted to BANK, they checked the statement that is correct according to my providing information. I have receipts of payment.
I transferred money on his account number [protected] Axis Bank branch Palanpur Gujarat.
With regards
Anoj Kumar
Mobile number [protected]

It is my personal request to read the contents with your heart, before replying us sir.

Sir,

Kindly refer to my complaint with respect to department of telecommunication vide complaint reference number dotel/e/2018/27723, dated 26.10.2018 regarding non availability of adequate network of jio telecommunication company at my village.

I know, the concern is related to telecommunication department, but i would like to retain your kind attention towards development of life standards of rural peoples, which is definitely related to better communication channel.

Further, i would like to inform you that govt. Of india and state govt. Bodies are initiating so many good digital initiatives which are really appreciable, but these things are not possible without availability of adequate network channels and better communication system, definitely which stands for better network connectivity for mobile phones.

At present, basically three telecommunication channels are providing network, definitely condition of all telecommunication channels are poor, i. E. Airtel, vodafone and jio at my village, i. E. Baijalpur, po amaiya, ps via asarganj, dist munger, bihar-813201 but due to poor network coverage nothing is good.

I therefore, wrote many times to dot regarding strong directives to these telecommunication channels, but all my complaints were closed by the related telecommunication channel without providing a proper solution within stipulated time.

You are, therefore, requested to look into the matter and take necessary action against all these telecommunication channel to provide endless network strength so that the dream of digital india of our govt. May be come true in all its respect.

Thank you so very much
Pritesh
Mobile: 91 [protected]

Sir/madam
My name is abhishek kumar. I am working for narula infrastructure pvt. Ltd as a jio technician i was working in this company since june 2017 i belong from a poor family. My senior sunil kumar, and dinesh sharma told me that he is transferring to me another place but he cant he put his family member instead of my place and i had not got my salry
So pls help me sir
My information are below-
Name - abhishek kumar
Add-vill-bahora po-budhia
Ps-sarsi, distt-purnea
Bihar-854206
Mob-[protected]

Since morning 10 am i have been in deep shock, my jio no was recharged for 399 from amazon pay, but still wasn't able to call or sms, and after a dozen calls to jio, spoke to a supervisor named jeevaanadhm who said same thing that they haven't received any payments from my number, and it might be payment decline said to wait for 3 days as it is a wallet payment...

Sir, i have done jio prime member recharge plan rs. 399 for 84 days on 28-10-18 at 1324 hrs for jio number [protected] through net banking ref no. Igaeqrfum2 but internet, outgoing call and other services on this number has not been released/restored. Kindly release/restore internet, outgoing call and other services as per jio prime member plan for rs. 399 immediately in my above jio number.

Hi, i ported my number to jio last month and since then i haven't been able to make any calls. I'm not receiving any calls but the data is working fine.
Earlier messages were also working but since last week i'm not getting messages also.
I have complained many time but those people are not doing anything.

I even mailed on the jio care mailer, they replied that they are escalating the issue, that was 6 days ago. Since then i have sent them 3 reminder mails, but they are not doing anything.

I just want them to either resolve the issue or let me port my number. They are not doing both. They are not even replying.

Number - [protected]
Name - mayank mittal

There is no signal coverage in my areafor mobile number [protected]. The customer support is asking to wait for 120 days. They are charging for those 120days even thought they are unable to provide the services. When the fault is from their side they should deactivate my plan & issue refund. They are saying that they cant issue refund. They have clearly mentioned there that the issue is from their end. Can someone help me to file a case against jio in consumer court. I have attached the screenshots.

I have two packs of 2gb/day and the data got exhausted in the night when there was no usage. I was sleeping and there were no updates going on the phone. This has happened for the 5th time in the past few days. Jio is doing this purposely to make people to do additional recharge. This is a malpractice used by jio and it completely violates my rights under the consumer protection act, 1986

In my area which is in nalanda district subdivision hilsa location hilsa nagar palisad town, net connection of jio is not working during 7 pm to 11:50 pm. I request you to please see the problem persist in net connectivity during above mentioned period. Due to this i am not able to use net connection in my phone., fluctuations in net signals my personal work badly hampered.