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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 143

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S
sathish m p
from Bengaluru, Karnataka
Nov 8, 2018
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Address: 572103

I was purchase mobile at jio monsoon hungama scheme but validity problem due to activated both 99 and 495 plans.
Please, change activation as per plans also extend validity up to 6 months from purchase date (Activation date).
U r customer service so worst, she was not responding customers please solve problem as early as possible otherwise i will go consumer court reference u r jio monsoon hungama plans.

Regards
Sathisha
Mobil no.[protected]
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Its been a month submitted my Jio phone to Jio centre, Lakhimpur, Assam. Still no response from the employee and keeping on changing the date whenever i visit their office to collect my phone. Is this the way to treat ur customer. Is this your policy?
Try to serve your customers properly.
Regards,
Biltu Dutta
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    M
    MARIA MICHAEL RAJ
    from Tiruchirappalli, Tamil Nadu
    Nov 7, 2018
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    Address: 628005

    I intend to port my prepaid bsnl mobile no. To reliance jio but the service providers at tuticorin demand aadhar. They insist only on aadhar even though i referred to supreme court directive not to demand aadhar for mobile service. Please suggest how to get the job done and who is the authority who can help me in portability of my mobile number to reliance jio.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      Anupama Devaraj
      from Gurgaon, Haryana
      Nov 7, 2018
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      Address: Thiruvananthapuram, Kerala, 695005

      I am a customer of reliance jio. I have recharged my number on 6/11/2018.
      I have recharged it through sbi net banking. Unfortunately i have not received the recharge. And the amount is deducted from my account. My jio number expires on 7/11/2018. I am waiting for your help.
      Is there any chance to recharge my number before expiry. Kindly look into this complaint.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      They are installing a mobile tower next to our building, if we ask they are telling it's not tower it's wifi, so people who r living are worried about radiations and problems that can cause, so please help us

      I have charged through sbi net banking - Comment #3264442 - Image #0
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        A
        Anupama Devaraj
        from Gurgaon, Haryana
        Nov 6, 2018
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        Address: Thiruvananthapuram, Kerala, 695005

        My jio prime number [protected]
        As i have recharged my jio number through net banking i have not received my recharged amount. I am waiting for your kind information. My jio number will expire by tomorrow 7/11/2018. Through sbi net banking i have recharged my jio prime number. Whether my jio number expires or i should again charge my number. It will be a loss . Kindly go through my complaint.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          rajesh kumar dandre
          from Delhi, Delhi
          Nov 6, 2018
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          Address: Balaghat, Madhya Pradesh, 481051

          Dear sir
          I am rajesh kumar dandre i am online filing tower installation my wife anju dandre name filed. I am tower installation fees paid. But till date no any work for reliance jio infocomm ltd. And no refund till date this company.

          Invoice details
          Invoice no. 64467
          Date 06.06.2018

          I am paid account holder name and account details below:-
          Account holder name - reliance jio infocomm limited
          Account number -[protected]
          Ifsc code - ucba0000001
          Bank name - uco bank
          Branch - uco bank, treasury branch, mafatlal center (1st floor), nariman point, mumbai-400021
          State: - maharashtra
          +2 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Nov 20, 2018
          Updated by rajesh kumar dandre
          Dear sir
          Till date no any query why?
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            S
            Sami Sami
            from Chandigarh, Chandigarh
            Nov 5, 2018
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            Address: 193223

            Sir there is network problem in our area. Jio tower are installed in saiwan lolab but not opened and install towher at kuligam lolab, we face many problems in our area. We are jio users. So please install jio network in this area. Our pincode 193223, we are waiting for better service of jio here, we love jio,, but it hurts our sentiment by neglecting us
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              V
              vikas kawale
              from Mumbai, Maharashtra
              Nov 5, 2018
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              Address: Gondia, Maharashtra, 441601
              Website: www.jio.com

              Dear sir/madam,
              my name is yogesh kawale my cotact number is [protected]
              I purchased smartphone of Brand Redmi Mi, model remi 6 pro on 25/09/2018 From Amazon.com. It was announced from Jio infocom that Buyer of above mentioned mobile phones will get instant cashback of 2200 rs in the form of recharge vouchers in My jio apps by recharging by either 198 or 298 rs recharges, I rechrage with 198 rs on 01/10/2018
              +3 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                Muthuswamy Krishnamurthy
                from Bengaluru, Karnataka
                Nov 5, 2018
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                Address: 560003
                Website: [email protected]

                On[protected] at 10.03.39 hours net transfer from sb account at canara bank, kodandaramapuram, bangalore branch for rs. 409/ with transaction reference-cbibibo [protected] was effected. The bank statement shows the transaction. But no confirmation has come from jio. There is ia suggestion to redo the transaction from your side. Please account for the remittance.
                Phone no.[protected]- muthuswamy krishnamurthy
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Jio bad sarvise in my aeria
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                  E
                  ekram1990
                  from Mamit, Mizoram
                  Nov 4, 2018
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                  Address: 799013
                  Website: www.jio.com

                  Sir i am facing issues with jio 4g network in tripura.
                  I am not getting jio internet speed.
                  Speed they are providing is less than 50 kb/ps.
                  My jio number is [protected].
                  Pin code 799013.
                  Address
                  Maharani,
                  Po maharani
                  Land mark hirapur masjid.
                  City udaipur.

                  I have complaint to jio many times for last one year but they did not solve the problem.
                  Kindly look into the matter.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Dear sir
                  I am ashita my Jio number [protected]
                  I am already raised request permanent suspended for the request but Jio company not accepting this request kindly please suspend my SIM card [protected]
                  [protected]
                  In my area jio speed is so slow and I have complained to jio costumer care the ही is alwaya saying to me in your area so many people can use jio network so I can't give you speed. When I have paid to jio network then why I know to take jio speed. Please solve this issue immediately...
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                    B
                    Bongarala Venugopalarao
                    Nov 4, 2018
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                    Address: 530016
                    Website: google chrome

                    I have made transaction for rs.399/- from hdfc internet banking on date 4th nov"2018 to my jion no.[protected], from my mobile [protected], vide receipt no. Phdf [protected] billdkreliancejioinf ref no.[protected]. But the above said gateway tells that the transaction is failed. Where my money gone? Please let me know the reasons behind it and is my money secured in billdkreliancejioinf

                    Hence, i request refund of my amount of rs.399/- to my account.
                    Venugopal
                    [protected]
                    Visakhapatnam
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Tower signal very bad net work very slow death slow
                    Request refund asper DATA mob [protected] in next time .
                    Sir my jio no [protected] pr 25/09/2018 ko 399 ka 50%off pr recharge kiya but point deduct ho gya recharge suasesfull nhi hua sir chek kr ke recharge pura kre
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                      G
                      Good One
                      from Hoshiarpur, Punjab
                      Nov 3, 2018
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                      Address: Hoshiarpur, Punjab, 146001

                      Dear sir
                      I have done wrong recharge on [protected]. I have done the recharge of rs. 399 via amazon paybalance and it is showing payment is successful.
                      I have done recharge on 3/11/2018.
                      Order no.- order #[protected].
                      My number is [protected].
                      Please reverse this recharge to correct number.
                      I will be very thankful to you.
                      Regards
                      Baljinder singh
                      +2 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      I had recharged wrong number and I had send email or called jio care than I got replied from jio 'I understand that you have recharged the wrong number.
                      I regret to inform you that we do not have the provision to refund/reverse/transfer any successful recharge.'

                      recharge replacement - Comment #3261719 - Image #0
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                        P
                        Punee Kumar
                        from Cuddalore, Tamil Nadu
                        Nov 2, 2018
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                        Address: 560098

                        So many times i called customer care regarding internet speed issue but no one cares. Whene i was in roaming it's too worst simple tricks using our jio company to how to cheat people f... Offer. Whene people came to jio there is no offer all #. I think airtel is best next month am upgrading to airtel. Best for money best for customers value. Still am using this jio wast of time.

                        Note:north up, mp, kolkata ect. Poor network poor internet speed.
                        +1 photos
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Signal is there in Gollapudi so week only one point is coming and not at all opeing the facebook also and YouTube is buffering

                        one of worst speed network in india - Comment #3261732 - Image #0
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                          P
                          prof23
                          from Patiala, Punjab
                          Nov 2, 2018
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                          Myself tajinder singh dhillon and i converted my two postpaid jio numbers [protected] and [protected] into prepaid on june 27, 2018 and paid all dues and they said i would get my security in 60 days. I didn’t get my security till date. I contacted customer care on jio chat many times and every time fake assurance. Last week i chatted with mr hafujiddin and ms anusha and they told that due to mismatch of aadhar number with bank account cudnt refund security, but my aadhar number is attached with account and then they told that they would send link on my email to get my bank details but they didn’t send e-mail as usual. Please do needful
                          Regards
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Nov 08, 2018
                          Updated by prof23
                          I neither got any call nor email from reliance jio. My security refund still pending. Very bad service of jio. I want to allert to all.. never take jio postpaid numbers.
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                            P
                            P M Samajpati
                            from Kolkata, West Bengal
                            Nov 2, 2018
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                            Address: Nadia, West Bengal, 741234

                            I am a user of jio phone. I do not have any android phone. When i purchased it and port my existing connection, somehow the registration number and alternative number given by the shopkeeper was wrong. And now the issue is i am neither able to log in to that account online nor my jiophone let me change that number. When i contacted customer care i was clearly told that it can be changed from android only. But since i have no android phone, i was told to go to jio store and submit an id proof. The store will do it for me. But when i visited the store they refused me and misbehaved with me. And then again when i asked the customer care at the same time by standing at the store, i was told it is not possible from jio store. Now what the heck is happening? You guys do not provide proper support. The internet is also way too slow. This is how you are doing business? Shame on you.

                            Location: kalyani, west bengal
                            Jio mobile number: [protected]
                            Jio store: kalyani jio store

                            Kindly listen to the voice recordings when i talked to the customer care.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              vishal24
                              from Bhopal, Madhya Pradesh
                              Nov 2, 2018
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                              Address: Rohtas, Bihar, 802212

                              Location :- [state:- bihar, city:- bikramganj, professor colony ]

                              When i was paid money for taking net speed or calling then i was not satisfied net speed. When i was call to customer care he will tell sir in your area so many people can use the jio network so i can't give you speed and i will solve this problem. Every time he wil give same word... Please solve this issue other wise i will go to police and i can came on reliance jio network.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                lathapc
                                from Chennai, Tamil Nadu
                                Nov 1, 2018
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                                Address: 560046

                                I recharged on JIO website for Jiophone Plan, which was the only phone recharge option available on the website. No calls were going thru. When I checked up with the customer care service, to my surprise I was told that the recharge will work only on JIO Phone and the money would not be refunded or adjusted in any other plan. This is pure cheating and laying down trap to confiscate unsuspecting users. No instructions are there on website and no other recharge options were available.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  P
                                  prakash chan bohra
                                  from Kolkata, West Bengal
                                  Nov 6, 2018
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                                  Address: 700007

                                  I have 9 numbers of jio . privious complain for network but not solve . i am a business man with out network our business going to loss please given APAS our network issue solution. dont dealy.
                                  my business depend by network. if not solve then our all members going to another network, we are complain 10 to 15 time . but not any response from your side .
                                  kindly take response as possible as soon .
                                  my business adress;
                                  gouri enterprise
                                  156/A mahatma gandhi road
                                  1st floor shop 17/18
                                  kolkata 700007

                                  thanks & regard prakash chand bohra
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Dear sir my name chandan pandey I'm using jio sim connection but my havey internet problem speed very slow jio service not help this problem any time interface my no [protected] pls resolve my problem ...
                                  Chandan Päñdëy's reply, Oct 31, 2018
                                  My complaint no resolve pls...complete resolution speed issu
                                  Reliance jio infocomm. Not provided a best 4g netwok option with jio in my area i have complaint so much time but not any reaction for my complaint.
                                  So i request for give a better network expirence jio 4g in my area.
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                                    J
                                    Job scammer cheated me
                                    from Gurgaon, Haryana
                                    Oct 31, 2018
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                                    Address: New Delhi, Delhi, +91

                                    I received a message in which mentioned that I have selected as assistant manager post in Jio. But they said to deposit 1350 registration fee. On request I deposit only 1000 . They sent me a call letter through email. And said that my verification would be start after 10 the October. But no call from their side. I called them and asked about verification. They verified online and said to deposit 7000 security deposit for training facility. I deposit this amount. They sent employee code to me and said that after two days a training call will be come to you. But after that their phone numbers are switched off. I contacted to BANK, they checked the statement that is correct according to my providing information. I have receipts of payment.
                                    I transferred money on his account number [protected] Axis Bank branch Palanpur Gujarat.
                                    With regards
                                    Anoj Kumar
                                    Mobile number [protected]
                                    +1 photos
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      P
                                      pritesh571982
                                      from Delhi, Delhi
                                      Oct 31, 2018
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                                      It is my personal request to read the contents with your heart, before replying us sir.

                                      Sir,

                                      Kindly refer to my complaint with respect to department of telecommunication vide complaint reference number dotel/e/2018/27723, dated 26.10.2018 regarding non availability of adequate network of jio telecommunication company at my village.

                                      I know, the concern is related to telecommunication department, but i would like to retain your kind attention towards development of life standards of rural peoples, which is definitely related to better communication channel.

                                      Further, i would like to inform you that govt. Of india and state govt. Bodies are initiating so many good digital initiatives which are really appreciable, but these things are not possible without availability of adequate network channels and better communication system, definitely which stands for better network connectivity for mobile phones.

                                      At present, basically three telecommunication channels are providing network, definitely condition of all telecommunication channels are poor, i. E. Airtel, vodafone and jio at my village, i. E. Baijalpur, po amaiya, ps via asarganj, dist munger, bihar-813201 but due to poor network coverage nothing is good.

                                      I therefore, wrote many times to dot regarding strong directives to these telecommunication channels, but all my complaints were closed by the related telecommunication channel without providing a proper solution within stipulated time.

                                      You are, therefore, requested to look into the matter and take necessary action against all these telecommunication channel to provide endless network strength so that the dream of digital india of our govt. May be come true in all its respect.

                                      Thank you so very much
                                      Pritesh
                                      Mobile: 91 [protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Dear sir/Madam,

                                      I had recharged Rs.49 in my jio number ([protected]) on dated[protected]transaction id:[protected] through online. The amount is deducted and service facility not given by JIO.

                                      I hope you will care the consumers.

                                      Regards,
                                      Santosh Kumar
                                      [protected]
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                                        akm3899
                                        from New Delhi, Delhi
                                        Oct 31, 2018
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                                        Address: Kolkata, West Bengal, 700002

                                        Sir/madam
                                        My name is abhishek kumar. I am working for narula infrastructure pvt. Ltd as a jio technician i was working in this company since june 2017 i belong from a poor family. My senior sunil kumar, and dinesh sharma told me that he is transferring to me another place but he cant he put his family member instead of my place and i had not got my salry
                                        So pls help me sir
                                        My information are below-
                                        Name - abhishek kumar
                                        Add-vill-bahora po-budhia
                                        Ps-sarsi, distt-purnea
                                        Bihar-854206
                                        Mob-[protected]
                                        +3 photos
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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