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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026

Complaints 6670

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371

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 143

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I want your attention to see my problem carefully.I had initiated a jio recharge of rs.399 on 25/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was unsucessful. Kindly look into the matter.

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I want your attention to see my compalint carefully.I had initiated a jio recharge of rs.399 on 21/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was not done. Kindly look into the matter.

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My jio no.[protected]. Rajaraman i recharged my above jio no for 399 plan on 20/12/2018. Expiry date is 21/12/2018. Payment effected on 20/12/2018 id ref. Bv00000ou12p dt.20/12/2018. So for my no is not activated. No reply can be obtained by calling 1991. I complained thru mail also. But no response i am a senior citizen. Not able to go and verify the retailer due to my health problems. What i have to do next. Please do the needful urgently.

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Address: Sawai Madhopur, Rajasthan, 322001

Lost my sim number is [protected] in mathura (U. P.) please block this sim. Please block this sim if you wrong work i am not deferter so sir please please cancel or block this sim no. [protected]

Thanking you.

Once again my sim number is [protected] block.

Yours faithfully
Shubham agrawal
S/o murari gupta, sorti bazar, sawai madhopur (Rajasthan) 322021

Aadhar number is[protected]

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Registration fees taken in terms of offering job, but haven't gave that job

Offered a job for jio customer service, and taken a registration fees but haven't replied and taking up my call after my payment is done and haven't gave me the job. Please help me with the complaint am launching. Hope jio will resolve the problem as fast as then can.

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Address: Ghaziabad, Uttar Pradesh, 201002

My call and net services for no. +91 [protected] were suspended due to unpaid bill. I paid the due bill on 19/12/2018 and jio's consumer services assured me that services will be reactivated shortly on my number. But despite calling and reminding them everyday they haven't still activated services and i'm unable to call or connect to internet using this number and they are still singing same song 'wait for short time'.
Frustrated by their answer and incompetency i have applied for this complaint. Hoping for positive reaction.

Thanking you,
Abhishek singh rawat

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Address: 110092

I am fed up of the jio connection. When it comes to debiting the bill amount you guys do not wait for a single day. However when it comes to providing services, this is a worst connection i have ever used.

Internet does not allows you to browse forget about downloading the stuff.

I need my money back jio else i am going to some other service provider.

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S

Smriti Joshi

from Raia, Goa

Dec 21, 2018

I want wrongly recharged my number [protected] and since so long i am trying to cancel to pls make sure the recharge is cancelled and pls tell about refund policy

A

Altab Hussain

from Yamunanagar, Haryana

Dec 24, 2018

Sir main phele Vodafone ka costumer tha lekin ab main jio user huin abhi Maine 397 498 ka recharge krya that lekin speed nhi milti Altab Hussain Haryana [protected]

Altab Hussain's reply, Dec 22, 2018

Jld se jld nhi mujhe apna network change krna padega

Altab Hussain's reply, Dec 22, 2018

Koi response do taaki koi solutions ho

A

Azad Batra

from Haldia, West Bengal

Dec 24, 2018

I was recharge my number [protected] with 153 rs (Transaction id-BR00020JP6R2) but not yet credited in my account

Azad Batra's reply, Dec 18, 2018

I was recharge my number 7001426735 with 153 rs (Transaction id-BR00020JP6R2) but not yet credited in my account

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Address: 680305

Yesterday morning 9.25 i have recharged my phone for rs488, but the plan is not activated in my phone. I have done through paytm app. So please refund or make the plan activated. It has been more than 24 hours. I am unable to call means no incoming, outgoing and internet. Please solve it as soon as possible.in paytm after charging it has shown success but in my phone it is not activated. I have messaged paytm and asked they are telling to ask jio. What will i do now? I want my money back. So please check and solve.

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Address: Alwar, Rajasthan, 301001

Website: Www.consumercomplaints.in

Jio is fooling innocent public in the name of 4g 3g network is also not coming speed is very slow i am not able to play youtube videos at 360p also what is 4g in it is is 2g if this problem would not be sorted out i am going to change my sim and convert to airtel as i have heard the network speed is higher. We are not using internet for free we are paying charges for 4g internet not for 2g internet
Therefore i says to look after this problem

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Hi, this is the 4th time i am facing this issue. I started browsing at 9:30pm and at 9:35 pm i have received a message saying that my data pack is exhausted for the day.
I only used 5.5mb in the morning and went office. do not have proper response from the customer care team.

This is a request to people who face the same issue please make it known to everyone by sharing over here.

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Address: Ghaziabad, Uttar Pradesh, 201001

There is a tower installed on the roof of a house located in govindpuram, ghaziabad
Pin code 201001. House no.456. Which is causing a great harm to birds with a great effect. Harm is also considerable for human health too according to me. I live next to this house and it also does an immense ill effect on me and my family's health. So i request for the removal of this tower as room as possible.

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Address: Hailakandi, Assam, 788151

Website: jio.com

I go to jio office for porting my aunts bsnl number to jio but the employee charge me 100 rs for porting my number as his fees but i called jio ask customer care they say no charge required for porting several time i ask the office boy is the charge is for prime membership he say no its a process charge after that i ask him what is my recharge for this number he say 197 (99+98) 99 for prime member and 98 for 1 month recharge its a first recharge pack he fraud my 100 rs i want the money back...

+1 videos

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Address: Hyderabad, Andhra Pradesh, 500072

Website: Jio network

I given complaint regarding network issue in 1 month back. But still not resolves. But they are saying 120 to 180 days i paid money for 3 months. I faced the no. Of problems.
I loosed moneyand my time.
Signals was too low they are agree (Jio network) for signsls. This problem faced not mine no of persons.
They are 4g network not provided. But money taken for 4g network.
This issue i loosed.

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Address: Kannur, Kerala, 670107

Dear Sir/Madam,

Please note that your cable roll lying near Eranholi bridge, Thalassery is creating hindrance for nearby shop owners and small scale business men. Kindly look at the attached pictures with this mail for reference. The above mentioned cable roll was put over there by few of your assigned men around 4-5 months back after the whole place was dug with several pits. They even left the place without properly closing the unused pits there which caused minor two wheeler accidents over there.

Kindly look into this matter urgently and please take necessary action to resolve it as early as possible.

Thanks & Regards,

For/ On Behalf of

Shop Owners,
Eranholi Bridge,
Thalassey,
Kerala

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Address: 560079

I have recharge 98rs datapack for one month after 15 days they told i used all data
I have written mail to jio, i am sure i am not consumed all data, i am seeing my mobile daily consuming details

Maximum 5gb i consumed in 15 days, because i have another sim also

They told my mobile consumed for update, there is not any update... Jio cheated me

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Address: Bangalore, Karnataka, 560043

Website: jio.com

I recently ported 2 of my numbers to jio from airtel because of network issues, however jio is cheating it’s customers with its data usage, as per my plan i get 1.5gb per day. I hardly use data and after minimal usage hardly less than 300mb i get data over for the day messages. When we contact customer service they are not able to answer or resolve the issue as per company policy, really frustrating how we consumers get cheated by reliance jio’s fake data promise.

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P

Parihar Jitendra Bhadwa

from Gurgaon, Haryana

Dec 18, 2018

Many time try but not solved my problem

V

Vishweshwer Yelisetti

from Lakshettipet, Telangana

Dec 18, 2018

I have recharged with 99/- to my phone. It was successful. But I am getting incoming or outgoing call. My phone.no. Is [protected]. My phone is not Jim phone. If it is not applicable . The amount may be adjusted to suitable plan. And inform to [protected]

Vishweshwer Yelisetti's reply, Nov 29, 2018

Sorry it may read as not getting incoming n outgoing calls

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Address: Chennai, Tamil Nadu, 600100

Hi Team,

Today 1.49GB exhausted at 12:57 AM. Data Refresh time is 12:50 AM for me.

How is it possible to utilize 1.49GB in just 7 mins?

This is the second time I am facing this issue.

Could you please clarify if there is any problem with your system OR intentionally JIO is indulge in this kind of data fraud?

Thanks,
Sanjay

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Address: Nagpur, Maharashtra, 440001

I have been complaining jio customer service since the past 5 months about the poor connectivity and the terribly low internet speed. They always come up with the answer it's because of the data traffic on your area and say they'd be installing a tower soon. But nothing further happened and my problem remains the same. The low speed hampers my daily work on the internet. The speed is never above 1 mbps and mostly much below that as you can see in the screenshot i have attached. I really want my problem to be solved otherwise i will be left with only one way, which will be to switch over to other networks. I'm hopeful my problem get's solved soon and i am not asked to wait for months.

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Website: Www.jio.com

Jio service is not satisfied as we paid for this.
Network speed is slow, call drops are happened frequently. I live in a village so we can't get a good internet connection. As per makingdigital india we all should have a good internet connection. For getting this service we pay jio. Then why we can't get internet coverage as a city or town have.

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I have recharged 399 plan through My jio app and applied coupon so 349 got deducted but I didn't receive any confirmation SMS and recharge is not done it seems.

Please verify and activate the plan.

Transaction done by ICICI Net banking

Transaction Remarks : BIL/ONL/[protected]/Jio Money/RELI
ANCEJIO_PIC/Recharge

Thanks
krithika M

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