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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 160

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S
skar720
from Muzaffarpur, Bihar
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jio network issue

Address:Bhadrak, Odisha, 756163
Website:www.jio.com

Hello there,

Me and my family using reliance jio since 1 year. But jio promising for better network. Luckly there is a new tower installed in my village on 25.05.2018. After that service is ok for 2 days only, then after facing same issue.
So many times contact to jio, but they are doing nothing. I want my recharge money back otherwise solve network issue immediate as there is new tower just 200 mtr far from my location.br...
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Y
Yeshwant Mulay
from Pune, Maharashtra
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no connectivity at home

Address:Nashik, Maharashtra, 422013
Website:All websites using Jio network at home

I have taken a jio connection for my wife as me last year at nashik. This is dead slow or dead at home. Most of times it is dead at home. Approached service provider several times. Was asked to use jiofi. It did not work. Logged complaint at site multiple times. Last being sr00000lasoz. Person whom i spoke agreed that there is technical problem from jio side. He did not commit any time frame. Practically harassed as voice as internet does...
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H
Hebu
from Jammu, Jammu and Kashmir
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network issue. network is very less in my area

Address:181143

I am facing the network problem past around 10 months.. I have complained so many times. But jio members gives no solutionto me and providing the fake information day by day whenever i call. My internet is running at the speed of 2g in year 2018 shame *. They do not do anything and they dont want to do anything. Please help me out of this as soon as possible....
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K
k.kranthi Yadav
from Visakhapatnam, Andhra Pradesh
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fraud job offer

It is telephonic interview which was held on may 10th 2018, they said i was selected and training is going to start at 10-15 days.
I have a paid a security fee of rs 1630.
And till now i didnt get a call from them
Fraud name-priyanka (Hr). Number-[protected].
I was compelety cheated by them. So guys dont trust these type pay for job....
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B
Baladeb Mukherjee
from Kolkata, West Bengal
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unlimited call plan

Address:Howrah, West Bengal, 711102
Website:www.jio.com

I am customer of jio. I recharge my phone with jio 399 plan.in my jio app i saw that it has unlimited call. But after some days i got a message from jio about abnormal outgoing call. Then when i call for a customer care executive he told me that jio maintain a limit of 300 min call. Then i recharge my phone again with 399 but some days over i got same message i limit my outgoing call but today i seen that my outgoing call totally stopped....
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9
9875339304
from Kolkata, West Bengal
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wrong plan validity date

On thu, may 3, 2018 at 6:41 pm, wrote:
Dear customer,

Thank you for choosing jio.
Your plan mrp 399 is now active on jio number [protected]. Your plan is valid till 26-jul-18 18:07 hrs.

Why sending?
Your current plan cricket pack - mrp 101 for jio number [protected] will expire on 31-may-18 16:24 hrs.

Email: [protected]@gmail.com

Correct the plan validity date...
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S
shettar
from Bengaluru, Karnataka
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add on offer expiry.

Address:Bangalore, Karnataka, 560040

My jio number : [protected].
Yesterday i got recharge of rs. 498 pack. Subsequently i rec'd message of add on offer for 5 gb. Yesterday i redeemed it but used only part of it.
Today when i checked this was not carried over. Contacted helpline where they gave answer that since it was redeemed when old plan was running the would expires along with expiry old plan. This is ridiculous. Unfair. Plz the remaining data should be carried...
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M
mudit31
from Manuguru, Telangana
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outgoing calls are banned

Today morning i got message that outgoing calls are banned for my no. But i call only my family nd family members and sometime friends, it is unlimited and again they are saying to recharge again, what is the meaning o[censored]nlimited then, this is fraud.. My existing plan will be of no use total waste of money.. Even talking to customer care is of no use.. They keep on saying you have to recharge blah blah.. This is not right, and their restriction...
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Address:New Delhi, Delhi, 110059

Dated.11/04/2018

To

The commissioner & special officer,
South delhi municipal corporation,
New delhi.

Subject : removal or objection on installation of mobile tower in midst of residential area at roof of h. No l-15 mohan garden uttam nagar new delhi -110059 (Affected area block - l & k1)

Dear sir/ madam,

We would like to lodge complaint on behalf...
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H
Himan Yadav
from Korba, Chhattisgarh
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bad quality of network and coverage is too limit

Address:Mumbai City, Maharashtra, 400001
Website:www.jio.com

Hello sir/ma'am
मेरा नाम हिमांचल यादव है जब से jio network लगा है हम सबको jio नेटवर्क use करना पड़ रहा है पर नया नया तो मखन जैसा चला पर वो मखन भी फट गया है अब ठीक नही चल रहा है पर बिल तो वही का कही...
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Address:Khordha, Odisha, 751014

I was recharging my jio number by debit card on 02.02.2018, the amount deducted from my account but i didn't get any confirmation about that transaction. When i called jio customer service office they told me that there is no such recharge which is done on 02.02.2018 so please contact your bank. Then i lodged a complaint regarding this & due to need i had to recharge once again on 04.02.2018 & that was successful. After four month of complaint...
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Address:Rajkot, Gujarat

Date : 29/05/2018
E-mail :[protected]@jio.com
Incident:-
I have complaint to them through mails several times and they are doing there time pass with me by asking same details about moblie and location again and again. I had given them the details the very first time they had asked and still instead of solving the problem they as behaving as if i am talking to a animal and repeats its same sound whatever i may be telling.br...
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V
vaibhavrk
from Mundi, Madhya Pradesh
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problem of network for the whole village

Address:495688

Hello jio,
we live in a city dabhara Chhattisgarh, here almost every third handset has a jio sim, but the network here is too weak, I can't even make a call.As already everyone knows that now a days everything is online or digital, every form we fill up is online for this we have to go to the major cities or any cyber cafe please solve the issue by installing any new network service or in any possible way as soon as possible.Our development...
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J
Jatin Mistry
from Delhi, Delhi
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issue for low network coverage/signal strength in my locality.

Address:400060

Issue for low network coverage/signal strength in my locality.

Sir, myself and my wife we are using reliance sim/jiofi but from past 4-5 months we are facing severe network problem in our locality in natwar nagar, road no-02, jogeshwari east, 400060. The signal strength of your reliance jio network here is very very poor and we are not able to browse the internet, forget about downloading anything.

We are not...
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N
Narkimelli Vishal
from Hyderabad, Telangana
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I'm complaining about my network

Address:Hyderabad, Andhra Pradesh, 500038
Website:Www.Consumer complaints.in

I'm suffering with an issue since 4 days... I was calling to the customer care team about the issue.. They were telling that its gonna resolve with 24hrs since 4 days..in my jio app its showing that your complaint is resolved.. But till date it did not resolve.. My issue is i was not getting calls and messages and i could not call and sendany sms since 4 days.. I was calling them but till date for me i'm facing the same problem...
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S
sanketrina
from Ahmedabad, Gujarat
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handset get hot

Address:Jamnagar, Gujarat

I am using jio handset with number [protected] and i had given for service but problem is not still not get solution of my problem still handset got hot and nobody gave me proper reply regarding this. Is there any one responsible person who can solve my issue or jio offer this kind of irresponsible service only they dont have interest to solve my issue....
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S
shyamal@123
from Kolkata, West Bengal
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about service for outgoing call suspended

Purchased set and recharged with rs. 49/ for 28 daya on 14/02/2018. Last recharge for rs 49/ was done on 06/05/2018. Outgoing call was stopped due to less fund on 22/05/2018. It was freed on next day against reporting through sms to 1991. Further outgoing and incomming was suspended on 24/05/18. It was further freed on that day againt another reporting through sms to 1991. Further the authority withdraw the outgoing facility due to less balance...
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S
Sanni Kumar Sinha
from Pune, Maharashtra
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unsuccessful transaction refund

Address:831004

I made a payment of rs.309 from my account on 16th apr, 17 for jio recharge. Two payments with reference code are as such:
1.332747107710657408940
2.332747107710657672800
Both payments of rs 309 of which first was unsuccesful and second succesful. I approached bank for refund but they stated jio denied.
Recharge done for jio no [protected]
A/c no [protected], idbi telco, jamhsedpur
Attaching screenshot....
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V
vishwajit1983
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding no refund received for security deposit after cancellation of jio fiber connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had sent an email to cancel my jio fiber connection due to re-location where the connection is not available. I have confirmed the same calling customer care.

No one from my family will stay at my present location so kindly cancel the connection.

My jio fiber id is[protected]. It was purchased on 5 feb 2018. I received a message confirming that i have purchased jio fiber connection.

Bank account...
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P
Parbate Santra
from Patna, Bihar
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no speed in internet buffering.

Address:Ranchi, Jharkhand, 835103

Sir, in my area I m facing Internet speed problem since last 13 months, I have complaint regarding my problems almost 30 times to jio customer. No action is taken yet. My area address near Murli pool iti institute Surya nagar colony Lalganj khele goaun Road ranchi jharkhand pin 835103.please help me....
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