Reliance Jio Infocomm Complaints & Reviews

Dear sir,
I am having problem with jio data 4g service. Service is really slow and some time i am not even able to make call and internet is very slow.in my family me and my brother we both brought jio 4g plan but we both are facing same problem. Sereval time i have been calling to jio coustmer care but i am not satisfy with the service. My jio number is [protected]
Pls kindly take action as per require.

Thankyou
Best regard
V. Aswani

I recharged for the ir pack amount for which i have paid but not yet active on 02nd june 2018.
I received following text messages:
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"we have received recharge request for your jio connection.
Transaction id : br000184d0vu
Please keep this transaction id for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your jio number."

=
"international roaming has been activated on your jio number [protected]. Please check below settings on your phone to enjoy a seamless roaming experience:
1. Automatic network selection mode to be activated on the phone
2. Preferred network mode (Only for android) to be set in as gsm/wcdma/4g
3. Data roaming to be in active mode
Note: to prevent unnecessary data charges, you can switch off data services when not required.
For any queries or support while roaming, please call us at +91-[protected], international charges applicable. You can also write to us at
[protected]@jio.com.
For information on international roaming tariffs kindly visit http://tiny.jio.com/IRinfo"
=
When i reached oman, the network is showing as 'omantel (Jio 4g)'.
But i cannot call/receive any numbers local or international in my jio number.
I contacted with 8 customer support executive... Everyone is leaving chat and dropping a mail saying that technical support or senior personnel will check into.

According to them, my package for ₹2875 is not active and is in queue.
But my money is with jio account.

It is impossible to get activated anymore as the package is only for 7 days and i am not returning to india this week and my money should be refunded.

My money should be refunded as i am not availing any services.

I am really frustrated on this issue because everytime i need to explain same thing again and again to advisors and not able to use your services or get my money back.

Finally one advisor is said that this facility is not applicable for oman. While their website clearly saying the said pack is applicable.

So i won't be able to use this facility, so i need refund of my money.

I have recharged my jio no. [protected] through jio app on 05.06.2018 rs.349/- but till that no jio balance credited and my bank account is debitemy jio expired on 31.05.2018. So i have recharged through jio app on internet iob banking. My accunt is debited. Till today i am not received the jio credit and also their stopped the service to my phone.
I have checked my bank there is no refund.
So kindly refund my amount immediately...
And also checked my bank statement the statement is
Bild-reliance jio net @ 734541

I have recharged my jio no.[protected] through jio app on 04.06.2018 rs.349/- but till that no jio balance credited and my bank account is debitemy jio expires on 04.06.2018. So i have recharged through jio app on internet icici banking. My accunt is debited. Till today i am not received the jio credit and also their stopped the service to my phone.
I have checked my bank there is no refund.
So kindly refund my amount immediately.

Sir, the area where jio tower is installing is densely populated area and the premises where the tower is installing comes under govt. Land and old persons male & female and school children are facing a lot of problems and sir the concerned authority did not get proper order from the local civic body and the person of the house is terrorizing locality, and we surrounding people have intimated the concerned p. S.
Please, shift the process of installation of the jio tower to any other place. All the people of the surrounding area shall also be highly obliged for the same.

Today i went to jio office to enquire about porting out my number from vodafone and port in to jio. I asked several times but he was busy in his laptop. He could have atleast asked me to sit but he was busy on his own work. I asked two times but to no avail. The store is in hailakandi. Pin code: 788151 and the name of the store person is chiranjit das.

Dear team,
I am reliance jio user.in my area lots of jio users, but all are facing same problem: weak signal. Sometime signal is too weak that we didn't even receive call properly. I don't understand why signal is weak, lots o[censored]sers are hear. We think company should take action because we think we are wasting money on your data plans. We can't even call and internet is also not working properly.
Please look over our problem.
Darpan
[protected]

I booked jio mobile for rs 1500/-through online tans id fv000005hm01 in 31.05.2018, when i go to jio center to collect the phone they says that your payment voucher cannot be redeem an refused me to deliver the phone, i called to customer care no they confirm that your payment has been received but for phone delivery we cannot do any thing

Hello i have been using JioFi with Rs 498 pack of 2 gb per day. But daily after using just 400-450 MB the 50% usage done message arrives. When i check in MyJio app then i dont see anywhere that 1 GB is used. Then where the data is gone ??. Is RELAINCE JIO fooling peoples ?? by providing 2 GB per day for just name purpose but actually it is less than 1 GB.

I am disappointed very much as today its happening almost for a week and many times more maybe but ignored by me.

I am using jio no and not getting any sms alert, otp,, bank sms for 1 months. Previously i was getting when same number was with aircel. But after porting ti jio facing issues.. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break....

I am facing very low internet speed in my area even when i have not crossed my daily limit i get a maximum speed of 30kbps! My locality is lalmati, guwahati, assam (781029)! Landmark :gm english high school! I kindly request you to look into this matter and improve the network coverage and internet speed in my area asap! Low internet speed is unbearable!

I'm receiving the slowest in internet speed ever..
It has been a couple of weeks since i'm receiving this amount of speed and it's quite shattering.
It's hardly even able to make upto 45kbs.
Its a kind request to please look forward toward this issue and try to resolve it.
If it continues few. More days, then it may seem to be no more useful to me and may prefer to go through some other network.

Please make it to it as sooner as possible.

My jio plan was expired, so i recharged it via internet banking for rs398,
The amount deducted from my account but my jio mobile number didn't got recharged.
I tried again and the same happened. I tried the 3rd time with debit card option and it was successful.
But i lost 348 + 348 = 696 rs as i got 50 rs deducted each time due to voucher for 398rs plan. Pls help me refund my money.
Thanks

I tried to recharge my jio number through myjio app as usually i used to do by buying voucher of desired plan which in my case was 498 plan voucher then i used to apply rs50 free voucher which made my voucher plan to 448, then when i made payment through my debit card the payment was deducted and myjio app showed transaction failed. I also captured screen shot of transaction i'd. And it's very unfortunate that customer support are playing with our emotions. First they said wait for 2 hours you will receive voucher. But i didn't then i again called they said we forwarded your complaint it will take time. And i don't know how many months will i take. Its just disgusting response and services support from jio.

Hello there,

Me and my family using reliance jio since 1 year. But jio promising for better network. Luckly there is a new tower installed in my village on 25.05.2018. After that service is ok for 2 days only, then after facing same issue.
So many times contact to jio, but they are doing nothing. I want my recharge money back otherwise solve network issue immediate as there is new tower just 200 mtr far from my location.
Location-near sadanandpur school road, kubera, guamal
Dist-bhadrak, pin code-756163. Odisha.

I have taken a jio connection for my wife as me last year at nashik. This is dead slow or dead at home. Most of times it is dead at home. Approached service provider several times. Was asked to use jiofi. It did not work. Logged complaint at site multiple times. Last being sr00000lasoz. Person whom i spoke agreed that there is technical problem from jio side. He did not commit any time frame. Practically harassed as voice as internet does not work for my as well as wifes number. Please consider this as a consumer complaint for trais perusal. Seeking a quick fix. My numbers are [protected] and [protected]. Without our consent and any concrete action complaints are closed by jio. This is against tenets of trai guidelinesj

I am facing the network problem past around 10 months.. I have complained so many times. But jio members gives no solutionto me and providing the fake information day by day whenever i call. My internet is running at the speed of 2g in year 2018 shame *. They do not do anything and they dont want to do anything. Please help me out of this as soon as possible.

It is telephonic interview which was held on may 10th 2018, they said i was selected and training is going to start at 10-15 days.
I have a paid a security fee of rs 1630.
And till now i didnt get a call from them
Fraud name-priyanka (Hr). Number-[protected].
I was compelety cheated by them. So guys dont trust these type pay for job.

I am customer of jio. I recharge my phone with jio 399 plan.in my jio app i saw that it has unlimited call. But after some days i got a message from jio about abnormal outgoing call. Then when i call for a customer care executive he told me that jio maintain a limit of 300 min call. Then i recharge my phone again with 399 but some days over i got same message i limit my outgoing call but today i seen that my outgoing call totally stopped. My question is that if the plan have limit then why jio told in my jio the plan contain unlimited call? If the 300 mins over then stop outgoing call for the day why they stop the outgoing call totally. I think it's not right jio is good but they don't take right action. My 800 rs waste. My no is [protected]. Please take action for it. Please

On thu, may 3, 2018 at 6:41 pm, wrote:
Dear customer,

Thank you for choosing jio.
Your plan mrp 399 is now active on jio number [protected]. Your plan is valid till 26-jul-18 18:07 hrs.

Why sending?
Your current plan cricket pack - mrp 101 for jio number [protected] will expire on 31-may-18 16:24 hrs.

Email: [protected]@gmail.com

Correct the plan validity date 31-july 2018 wrong date 31-may 2018
Please confirm correction
Please stop sending wrong validity date notification