Reliance Jio Infocomm Complaints & Reviews

Sir rechage my jio no [protected] on 16 apr at 0900 h. Rechage done through my jio app and payment made through paytm wallet. For the same attachment is attached with this mail. Issue discussed with jio and paytm customer care. Paytm care told money transfer from wallet and his part is compled. Contact jio care. Jio care told rechage not successful. Contact paytm care. Request forward mail to paytm care that above mentioned rechage not successful....

My jiofi is not working and i tried contacting customer care but unfortunately they didn't respond. Your customer care services are extremely poor.
. Four different people responded with their names. They disconnect the call as soon as they introduce their names. If i didn't get a response for this too then i will reveal their names. Please respond to this issue at the earliest...

Dear jio team im from mumbai and im facing too much of network problem for my number [protected] in local train and also in office there is not a single point shown in office and in train im also facing same problem im not even able to use the 4 g service. If this is 4 g then 2 g was more better then this why this problem is there and at home im getting good network but some time faces same problem. Kindly resolve this problem as sson as possible.br...

While recharging to my jio number [protected] through upi in my jio app the respective amount rs.399 get debited from my account but recharge not done and it's showing payment failure in my jio app and credited to [protected]@icici i'd

. Transaction i'd :[protected]
Date of payment : 27/04/2018
Time : 21:49:31
Remarks : collect-pay - request

Kindly refund my money to my account from which...

My jio cell no[protected].
I rechaged with rs 299 3gb /day scheme on 25.4.2018 through netbanking.
Amount was debited
But still it is saying you have no balance while calling
So i think recharge is not successful
So please rectify this problem as early as possible
My another cell no is [protected]

Regards
B. Thukkaram
Email - [protected]@rediffmail.com...

Sir/ madam,
This is to inform you that I have received fraud mail (HP JTOWER and MDJTOWER) regarding JIO tower installation, and I also received fraud calls from [protected]/ [protected].

So pls take strict action against them to maintain JIO market value/ to control unethical practices.
Kannoj kumar...

I bought a phone lyf water 7s, from a reliance digital xpress mini (6906) store in behala, bakultala, kolkata, on 19th april, 2018..
Store code is 6906...
However, i don't have any complaint against the phone, but against the staffs... They were totally rude, misguided us about the device, unruly, totally not reliable, doesn't have any idea about the device... They're neither friendly nor helpful...
We just asked them...

My jiofi internet device purchased around november 2016 has stopped working yesterday i. E. 27th apr'18. It is not switching on despite of charging it.
The display shows it is charging but it is not switching on and it says 'no charge' even after charging.

Kindly provide a solution for the same or direct me to the right place to get it fixed. Its awful that the device stopped working suddenly....

Respected sir/madam today i recharged my jio no.: [protected] registered on the name of harishchand yadav at 12:45 am midnight with rs 399 for which i received a message stating that your rasaction forrs 399 was successful but my plan or the product which i purchased isn't active still. So sir/madam please kindly help me with this issue and i will be very thankful to you for resolving this issue....

I have been using the number ([protected]) for 4 months and suddenly i got a message today saying that your number has violated dnd norms so it is being disconnected, even though i only use this for personal use and have never made any call for telemarketing. I contacted jio customer support and they are saying we dont know what to do, we cant help you as we dont have any information. I sincerely request my number be activated again as...

Hi
I am 2nd time experiencing this.
10 am in morning itself, got sms that 100% off 1.5 gb / day is used! I have hardly checked email and 5-6 tweets.

This msg is immediately after 10 min of sms that notified 50% off data used. Insensible! Cheating!

I haven't seen a single video! And before starting my work day, got this bluff. I am paying 399 rs, it's no more free internet. And jio is asking for...

Date: 25 april 2018
Hi sir,

I've mistakenly recharged to some unknown jio number : [protected] from freecharge account as i received one spam sms from jio. My jio number is [protected].

My order number is entered below.
Order id : fcvw[protected]

Attached is the screenshot of the same,

Please refund my money 150 to my icici account.

Thank you
Sathish...

I strongly suspect that Jio is not providing internet services to the customers after the daily limit. As per their promise, they should provide Internet service at free of cost to their customers who has plan with them at the speed upto 64 kbps. but they are not providing it now.

Also, I want to give complaint on your employees who are working in customer care centres. Because they don't even care about customer issue. They...

Respected sir/ madam
I m a user of reliance jio 4g and i m facing a lot of slow speed internet issue even a simple search in google is not responding.
I m far away from my family i need to video call them everytime when i feel alone.
I have raised my complains almost three times in bhavnagar, gujarat and two times in kota, rajasthan.
I am really fed up of these people.
I just want to port my number to vodafone.br...

Sir no one taking responsibility of my money. I try to recharge [protected] with jio app 98rs at 7:40pm 20/4/18 and pay amount by 🆙 paytm. Payment have successfull and 98rs deducted from my account. But recharge not successful. Paytm showing machent name @indiaideas
Please help me sir and return my money
Transaction id rrn[protected]
My id [protected]@paytm...

I have a Jio postpaid connection for last one and a half year, but I don't need it any further so I want this connection to be closed. So I called on the customer care two times a month ago and they verified my details and told that the number will be closed in 2-4 days.
But till this day the number has not been closed so I called on customer care number again and every time a new guy pics up the phone and ask to verify my details...

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via my jio from paytm wallet, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.
br...

I recharged using my jio app on April 18, 2018 . The transaction was successful and the money was withdrawn but there was no recharge message and i had to do transaction again because my validity expired.
Please refund the amount asap.
Bank: SBI
Transaction id: IGADIYLMT9
date: April 18, 2018
Amount: 349
Please refund asap and save me further inconvenience!!...

I have contacted jio on 19th december 2017 that my internet speed of 4g is very low i. E around 15-30kbps. They said that issue will be resolved by 19th feb. I contacted them number of times but till date the reply from jio is they will resolve the issue at the earliest. They said that they will install new tower to get proper coverage but no response til now. Hope my issue will be resolved at least now....

I have recharged my jio number and got the 5gb addon, and that time notification didn't came, i purchased a new phone after that and now when i redeemed it they are saying that i can use it only in my old device that add on data,
Then what's the point of purchasing new phone,
Such a rediculous answer by jio,
And the validity is remained of 4 days if they are using such terms so why they are giving the data....