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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 168

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K
Kisshu_321
from Darbhanga, Bihar
May 13, 2018
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Address: East Singhbhum, Jharkhand, 831011
Website: Www.reliancejiotower.net

Dear all i would like to inform you now days so many fraud websites are available on google web page and they are simply cheating many peoples to 4g tower installation and offering huge amount. I had already cheated from them. So. I request you plz highlight this matter asap so that no other peoples cheated from them. I have all the evidence related with fraud company if required i shall provides all the documents. Plz do somthing immediately.

Thanks
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Arjun Aranha
    from Bengaluru, Karnataka
    May 12, 2018
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    Address: Dakshina Kannada, Karnataka, 575001

    Hello,
    I have been writing to jio since more than a year regarding very poor network coverage at my location.
    The first time i raised a complaint i was given a time frame of 60 days, but obviously that complaint was never attended.
    Then again i raised a complaint this time they said 90 days.
    And then each time i write to them on facebook messenger, they copy paste their standard templates.
    When i decided to port out they immediately called me up and they just didn't want me to leave their network. It's disappointing that a start up such as jio can't provide network, despite me writing to them for more than a year. I would appreciate if someone could bring this to the kind attention of the telecom minister!

    Thank you.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    View replies
    Dear Sir, my Jio no is 78xxxxx433 I have made a recharge of Rs 349 for this no on 14 may at about 12:32 hours and the transaction was successful (TO TRANSFER INB Reliance Jio Infocom BILL_REJIOI Payments. (Ref No.NSBI[protected]I GADNGHVJ4)
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      H
      hemlatagup
      from Pune, Maharashtra
      May 12, 2018
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      Address: 400009

      I have done recharge on wrong number #[protected] through online payment using phonepe app
      Transaction id :
      N[protected]
      Has been taken on
      12/05/2018, 08:52.). I have contacted jio care to reverse it to my correct number [protected]. They are saying that they dont have options to reverse my recharge the wrong number of jio is not even active after the free services are over by the admission of jio team themselves. But every other telcom provider will reverse except jio. Why isnt jio reversing the money?

      Truly disappointed,
      Hemlata
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        K
        Keyur2107
        from Vadodara, Gujarat
        May 12, 2018
        Resolved
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        Resolved

        postpaid security deposit not refunded

        Hi,

        My jio service request no is sr00000kjt9n. I was a postpaid customer and migrated to prepaid. While inquiring about security deposit refund during migration from postpaid to prepaid, it was stated that security deposit will be send as cheque to the communication address amd other time i inquire about the same then jio representative said it will be deposit to your given bank account which is given at time of post paid...
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        B
        Brij Ballabh Kaushik
        from Delhi, Delhi
        May 12, 2018
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        Address: New Delhi, Delhi, 110040

        In my area a new tower of jio was set up
        But from 3 months it is not available because of connection. Only pole has been set up but not available. Your engineers have not given electricity connection. Plzz do something so that we can able to enjoy your network.
        My address is :shiv mandir colony, gali no. 7 safiabad border narela delhi 110040
        My mobile no. [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          T
          Tanishq12t
          from Lucknow, Uttar Pradesh
          May 11, 2018
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          Address: Lucknow, Uttar Pradesh, 226012
          Website: 4gtowerworld.com

          Sir actually i have paid for jio tower installation but employees are asking for payment many time and doing nothing for tower installation just taking payment for it and promissing that your will installed shorty but they have take aa lots of money from me and not doing work for it kindly help me for refund i am extremely fed up of them please sir resolve my problem my money is so important for me kindly help me
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            N
            Nikunj Bhargav
            May 11, 2018
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            Address: Ahmedabad, Gujarat, 380006
            Website: www.jio.com

            Today i wanted to recharge my jio number i got lots of calls and massages from jio regarding cashback and other offers so i inquired in customer care for same but that executive was reading same script everytime so i asked that will i get cashback through this link and i can use my pending vouchers he was reading same script and said yes you will get 100% cashback so i recharged through that link but neither my voucher was not redeemed nor i got cashback of 80rs so i asked customer care again and he said it's your mistake to select. When i was trying to recharge through that link it only asked me about my contact number data operator and state so how is this my mistake? So plz give me my cashback and redeem my voucher coz if i can't use it than what is the need of it.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            May 11, 2018
            Updated by Nikunj Bhargav             Through this recharge I am not getting any benefit of cashback or voucher so please cancel this recharge so that I can recharge once again to get benefit
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              M
              Manali Arun Hande
              from Mumbai, Maharashtra
              May 11, 2018
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              manipulation in terms of data usage

              Address: Mumbai City, Maharashtra

              I slept at around 11.30 and i started getting messages around 12.12am that i have consumed my 1.5 gb data. Since i was in sleep i ignored and when happen to check in the morning i had no data usage left. I spoke to customer service and told that it is impossible to use that much data as it's been almost a year now i have never consumed even my daily limit of data. So pls check and give me details where it is used... They had no details whatsoever....
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              V
              Vineetnarang27
              from Noida, Uttar Pradesh
              May 11, 2018
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              Address: Faridabad, Haryana, 121008

              I have a jio repaid number [protected]. I port this number from vodafone in march. Vodafone asked me to complete the last due which i paid in the amount of rs. 320.00 on 09/05/2018 and till today 11/05/2018 my outgoing and internet is not working. Whenever i call the customer service number they give all sort of stories and nothing is working. I am seeking guidance from consumer complaints forum

              Thank you
              Vineet narang
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                R
                RAJASHREE PATTNAIK
                from Mumbai, Maharashtra
                May 10, 2018
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                Address: 751003
                Website: reliance jio

                I am a reliance jio customer and using jio sim for months. I have recharged rs149 data plan. Which is the plan of 1.5 gb per day valid up to 28 days, before also i have recharge for 399 rupees and the plan is 1 gb per day. But the thing is that it is not provided 1.5 gb. It can only provide less than 100 mb as soon as we have started downloading something from the internet we got the message that my 1.5 gb data planned is exhausted.
                I have doubts that's why one day i have downloaded a pdf file of 50 mb from my jio number as soon as i got activated 1.5 gb for 1 day. My download was not completed and i got the message that my data has been exhausted.

                They are simply telling that we are providing 1 or 1.5 gb per day. But that is a falls assurance.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  R
                  Redin
                  from Kuzhithurai, Tamil Nadu
                  May 10, 2018
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                  Address: 627412
                  Website: Jio.com

                  Hello we are from tirunelveli and our office is located in sivasailam and we need a new dongle device from jio network. So, we ordered dongle from jio distributor in ambasamudram and we are waiting for more than one week but there is no other response from them. By this am complaining you that there is very very bad service is done by them. They are not ready to fulfill the customers satisfaction. So please ask them to assist us and install the device very soon.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    A
                    Aravinda H
                    from Bengaluru, Karnataka
                    May 9, 2018
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                    Address: 560103

                    Hi
                    I have been receiving very poor network signal at my work place. The signal strength is so poor that i am not even been able to make a call. Feels as if there is no network at all. Please fix this issue ASAP so that people around me and myself are not troubled of this problem.
                    Work address:

                    RMZ Ecoworld,
                    Bellandur, Bangalore-560103
                    View replies
                    Even me also facing the same issue in same campus. Because of this poor signal strength most of the people are thinking to port out from jio to airtel/vodafone which have good connectivity in eco world campus. Please fix it as soon as possible
                    Reply
                    Worst network (Jio) coverage in this Area (RMZ Eco World) Bangalore. no signal bars and no data connectivity. Jio Customers suffer this every day . please fix this as soon as possible.
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                      C
                      csadhukhan1
                      from Mahishadal, West Bengal
                      May 9, 2018
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                      Address: 743425

                      Respected Authority,
                      I, Chandan Sadhukhan, a customer of your network (Reliance Jio) from the Zero day of your network launching in Haroa but more than one year have passed but till now the all locals are faceing the network issues like Slow Internet Speed, Bad Network Coverage, Call Drop etc and repeatedly we registered complaint indivisually but till now no respose is seemed so I'm writing you.

                      If you take the necessary actions to improve the Jio network in my area so we will be highly grateful to you.

                      Thanking You.
                      Details:
                      Name-Chandan Sadhukhan.
                      Address:
                      Village-Dakshin Gardaha (Rakhalpally),
                      P.O-Haroa, P.S-Haroa,
                      Pin-743425, Dist-North 24 Parganas,
                      State-West Bengal, India.
                      Landmark- Rakhalpally Jagrata Sangha Club,
                      Lat : 22.603943
                      Long : 88.683309

                      Note: I have attached a Net Velocity Test Result.

                      Regards,
                      CHANDAN SADHUKHAN
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      View replies
                      If increase the frequency level of local towers in my phone location, then Jio can be used well.
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                        M
                        Mohinder Saroha
                        May 9, 2018
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                        I want to state to you that ur international roming network coverage in the euorpe does not work. I came in switzerland on 08/05/2018 but your international romming was not working and i was surprised to get the massage from jio on 08/05/2018 at evening that my international romming talk time has been expired. So it very starange to receive an email that unlimited data is over.
                        Since, i did not got to use any data as i was never connected i would like to get a refund of my amount of rs.11001 as soon as possible.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        View replies
                        I want to port from Jio to Vodafone but the SMS PORT [protected] is giving the messages as failed. Please help resolve the issue
                        Reply
                        Ashish sapkal service not received use of rude language and not even registered my compliant and told me that this facility is not available and was not even replying properly. This was regarding notice provided ro me on my no. [protected].
                        This is regarding not solving my issues and even not replying properly.
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                          A
                          Alankrit Borthakur
                          from Duliagaon, Assam
                          May 9, 2018
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                          Address: Dibrugarh, Assam, 786002

                          I am getting very slow internet. I have complained many times but still no action is taken. Jio sucks. My location is assam medical college h lane dibrugarh. I dont recommend anyone to use jio. I am having this problem since 6months. The technical teams are of no use. They took the complained but have done nothing. The advisors behaviour are also very rough. They are actually fools. Infact all telecom providers in india suck.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          View replies
                          Network speed are very low of my JIO no[protected] last three days. Several time I complain to the Customer care & result is nil.They only assure me it will sort out their engineer very soon. Any last 3 days I am unable to use my data balance(4.5gb) lost.I lost my lot o[censored]rgent works.
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                            D
                            Du.In
                            from Varanasi, Uttar Pradesh
                            May 9, 2018
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                            Address: Chandauli, Uttar Pradesh
                            Website: Jio.in

                            My jio number is [protected]. This number is registered with the name of abhishek kumar mishra.
                            How can the employees give call details to another person without my permission. Please prevent you from giving my call details to any other person.
                            He told that staff of jio office (Bokaro) sent email to provide my (Abhishek kumar mishra) call details without my permission.
                            Please help me because blackmailing me with this details.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              from Muzaffarnagar, Uttar Pradesh
                              May 8, 2018
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                              Address: Saharanpur, Uttar Pradesh, 247001

                              Dear sir in our area signals and net speed is very week internet speed is very slowly not my site open very time slows site opine but not response your company not customers i complen your customer care again and again but not response my complen plz solution my complen my contact number [protected] thanks sazid ali delhi road vill chunati gara saharanpur uttar pradesh 247001
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              May 08, 2018
                              Updated by [email protected]                               Sir my area in signals and net speed is very week I complain coustomour care ageing and again but no answer my complen plz solution my complen my contact number [protected] thanks sazid ali delhi road Chunati gara Saharanpur Uttar Pradesh 247001

                              May 09, 2018
                              Updated by [email protected]                               Dear sir in our area signals and net speed is very week internet speed is very slowly not my site open very time slows site opine but not response your company not customers I complen your customer care again and again but not response my complen plz solution my complen my contact number [protected] thanks sazid ali delhi road vill Chunati gara Saharanpur Uttar Pradesh 247001
                              View replies
                              Dear sir in our area signals and net speed is very week I complen your customer care again and again but not response my complen plz solution my complen my contact number [protected] thanks sazid ali delhi road vill Chunati gara Saharanpur Uttar Pradesh 247001
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                                rohith basha M
                                from Hosur, Tamil Nadu
                                May 8, 2018
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                                Address: Salem, Tamil Nadu, 636001
                                Website: Mobile Phone

                                Dear sir, i am imran basha, i have purchased oppo mobile phone in bajaj finance for this they have put mobile insurance for my mobile i dont wont insurance so that please cancelled the insurance immediately. Other wise i want pay insurance money for the coming month and u didnt cancel means i will complaint to your headoffice. I have attached below the following details of insurance.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  S
                                  Sanjay Ingale
                                  from Mumbai, Maharashtra
                                  May 7, 2018
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                                  Address: 444005

                                  I am a consumer of Reliance Jio Infocomm Ltd. and having Jio Sim No. [protected]. Since from the beginning, my said jio sim is not working. On contact or on complaint about the problem, I was advised by the customer care to Replace the same Sim with new one.
                                  To Replace the currant Sim with new one, I frequently visited to the Jio Service Shop, Jathar Peth, Akola (M.S.) Pin. 444005, but every times, the serviceman refused for Replace the Jio Sim by stating some reasons, i.e. non availability of Sim & non working of finger print machine etc.
                                  Therefore you are requested to issue orders to Replace the Sim No. [protected] and take suitable action against the concerned of Jio Service Shop, Akola (ms)
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  May 07, 2018
                                  Updated by Sanjay Ingale                                   I'm a consumer of reliance jio infocomm. I've purchased a new jio mobile phone for rs.1500/- all procedure was completed online and as per instructions, i've received a jio mobile phone on feb.08, 2018, through jio service shop, jathar peth, akola! (M. S.)
                                  My jio phone is having model no. F61f, imei no. [protected], rsn no. Rmpfzkdf0848837 & sim no. [protected], which is not working since evening. Only shows on screen as "jio digital life" again & again.
                                  Therefore it is requested to replace my jio phone with new one.
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                                    M
                                    Mahi_mahender
                                    from Chennai, Tamil Nadu
                                    May 7, 2018
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                                    Address: 121004

                                    Respected All,

                                    reliance tower was installed and Jio installed 4G devices on this tower without any agreement, tried to call Jio Manager and he is not listing us. Kindly suggest. as per Agreement with reliance we can ask for new agreement if any other service provider use the same tower. Jio 4G is the 3rd party till now.
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