Reliance Jio Infocomm Complaints & Reviews

Address: Mumbai City, Maharashtra, 600107

Website: jio

Date: 25 april 2018
Hi sir,

I've mistakenly recharged to some unknown jio number : [protected] from freecharge account as i received one spam sms from jio. My jio number is [protected].

My order number is entered below.
Order id : fcvw[protected]

Attached is the screenshot of the same,

Please refund my money 150 to my icici account.

Thank you
Sathish kumar
Jio: [protected]

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Address: Adilabad, Andhra Pradesh, 500017

I strongly suspect that Jio is not providing internet services to the customers after the daily limit. As per their promise, they should provide Internet service at free of cost to their customers who has plan with them at the speed upto 64 kbps. but they are not providing it now.

Also, I want to give complaint on your employees who are working in customer care centres. Because they don't even care about customer issue. They blindly following what they supervisor are saying.

I request management to give freedom to your employees to think from customer perspective also.

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Address: Kota, Rajasthan

Respected sir/ madam
I m a user of reliance jio 4g and i m facing a lot of slow speed internet issue even a simple search in google is not responding.
I m far away from my family i need to video call them everytime when i feel alone.
I have raised my complains almost three times in bhavnagar, gujarat and two times in kota, rajasthan.
I am really fed up of these people.
I just want to port my number to vodafone.
And i m a student of class eleven studying in kota a far away from my family which is in bhavnagar, gujarat.
I m not satisfied with jio since i have started it.
So i humbly request you all to plz give me the permission or plz let me port y number to the desired operator.
A humble request from a student.
Plz.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 16, 2018

mathukutty123's response Amount debited but not recharged

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M

mathukutty123

from Pathanamthitta, Kerala

Apr 24, 2018

Online recharge for Rs 399/ made on 12/4/2018 by sbi net banking not successful but amount debited from Bank
Phone NO[protected]

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A

Alakesh Dhara

from Medinipur, West Bengal

Apr 25, 2018

I tried to recharge my jio no [protected] through Tez app. I made payment.
My transaction I'd is as[protected]
So, I kindly request you to return my money.
Transaction date 21.04.18 time 8.56 am

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Address: Jaipur, Rajasthan, 302015

Sir no one taking responsibility of my money. I try to recharge [protected] with jio app 98rs at 7:40pm 20/4/18 and pay amount by 🆙 paytm. Payment have successfull and 98rs deducted from my account. But recharge not successful. Paytm showing machent name @indiaideas
Please help me sir and return my money
Transaction id rrn[protected]
My id [protected]@paytm

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Jayantag029

from Jalpaiguri, West Bengal

Apr 25, 2018

See this image, this image are proper suri city, look the speed or kbps

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Address: 380005

I have a Jio postpaid connection for last one and a half year, but I don't need it any further so I want this connection to be closed. So I called on the customer care two times a month ago and they verified my details and told that the number will be closed in 2-4 days.
But till this day the number has not been closed so I called on customer care number again and every time a new guy pics up the phone and ask to verify my details and then transfers the calls to higher authorities which don't pick up the call and keep it on waiting. I have called 4-5 times for this petty issue and everytime they keep me waiting and I am not getting any response. I have other works to do too and not just this. I am literally fed up. My current plan is expiring on 26.04.2018 and I want my connection to be closed prior to this.
Please look into the matter

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Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via my jio from paytm wallet, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
Bishal Mohanty

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preethi9

from Auroville, Tamil Nadu

Apr 25, 2018

Recharge ref no. from sbi bank is[protected]GADJGFML2 But recharge is not done till now. Please solve it as soon as possible.

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Swachha

from Haldia, West Bengal

Apr 25, 2018

Internet service in our area too much bad we face daily troubles. Do needful as early possible at end

Jamuria Boringdanga

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I recharged using my jio app on April 18, 2018 . The transaction was successful and the money was withdrawn but there was no recharge message and i had to do transaction again because my validity expired.
Please refund the amount asap.
Bank: SBI
Transaction id: IGADIYLMT9
date: April 18, 2018
Amount: 349
Please refund asap and save me further inconvenience!!

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B

bisubobby

from Bhubaneshwar, Odisha

Apr 23, 2018

Rs 399 recharge was sucessful on my jio number [protected] on 04 april 18.validity supposed to upto 84days but now no call possible on my number.

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Address: Hyderabad, Andhra Pradesh, 500055

Website: Jiocare.com

I have contacted jio on 19th december 2017 that my internet speed of 4g is very low i. E around 15-30kbps. They said that issue will be resolved by 19th feb. I contacted them number of times but till date the reply from jio is they will resolve the issue at the earliest. They said that they will install new tower to get proper coverage but no response til now. Hope my issue will be resolved at least now.

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May 01, 2018

Updated by Bharath Kumar Reddy 2408 Even now there is no response from jio.This shows how worst is the service offered to customers.

May 11, 2018

Updated by Bharath Kumar Reddy 2408 Jio people are not even responding to the complaints.This shows their work

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Address: Vadodara, Gujarat

I have recharged my jio number and got the 5gb addon, and that time notification didn't came, i purchased a new phone after that and now when i redeemed it they are saying that i can use it only in my old device that add on data,
Then what's the point of purchasing new phone,
Such a rediculous answer by jio,
And the validity is remained of 4 days if they are using such terms so why they are giving the data.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Aug 27, 2018

Updated by jayesh9626 Not taken any action by jio.

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Himanshu Latte HL

from Pune, Maharashtra

Apr 24, 2018

From last 1-2 months the internet speed provided by your network is very slow and half of the time it gives speed as a 2g net does, kindly fix this problem as soon as possible.

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21 april 2018 i do a jio recharge of 349 with phone app upi my amount was deduct and credited to [protected]@icici
But i have not get any recharge
So plese refund my money
My jio app throu i do recharge with my upi
Next [protected]@icici send 349 rs but my recharge not done..

I attach a transaction sreenshot
So plese rufund my amount...
Plese solved this problem

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I had purchased a jio phone(F30C) and a week before it suddenly not getting charged, and I took it to jio care center as my warranty time was left, and by going their I've made to submit application and I filled it and then the technician said that he will give me replacement on that product by paying 470 rs and I agreed but soon after when he contacted his colleague then he suddenly changed his mind and said me that this phone condition not comes under warranty because of scratches, but those scratches was only one in number about half a centimeter and suggested me to buy new jio phone and when I asked him about the problem with phone he has no answer he just said he cannot open it until jio seniors approval so he said me to contact jio customer care and when I contacted customer care the person on other side said me to contact jio center for technical problem with phone, but somehow both the person technician and customer care officer were running out from situation by pointing on each other without solving my phone's complaint;

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 17, 2018

Sanjay Tayal's response I have recharged of Rs. 98 but i havent get anything yet on my jio no. [protected]

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S

Sanjay Tayal

from Indore, Madhya Pradesh

Apr 23, 2018

I have Recharged of rs. 98 but i havent get anything yet on my jio no. [protected] so please give me my full offer of 98 recharge.

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Address: 711303

Dear sir,
Without delaying and wasting ur valuable times, I ensure u that I am a jiofi user bearing mobile number [protected] with INR 399 user, i.e, 1.5gb/day usage...but from couple of days I have been facing a terrible problem, i.e, I can't access jiofi 4g service from 6pm to 9pm...during IPL match showtime. When contacted, jiofi customer care informed me, it happened due to server overload of IPL match viewers ...I feel frustrated, cause I never viewed such videos of IPL match online as I can't access internet at that time...
Plse help fast, sir, to get me out of this jio-mess !...thank u in adv.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jun 23, 2018

Updated by roquibul7 Dear sir, till date none of the jio customer care contacted me and solve the problem, speed is even worsened ! Proof below

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Mahesh.hadimani

from Chennai, Tamil Nadu

Apr 23, 2018

At p.b.road harihara ur jio is not working properly since from 4 days, if this continue in future we will threw ur jio number with phone.

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Address: New Delhi, Delhi, 110045

I got a confirmation through my mail and also through message that your land has been selected for tower installation.. They called me and said you have to deposit processing fee.. Which is showing online also.. If you check the status in jio tower website.. Number is.. Then they told me that after processing fee you have to submit 52, 500 agreement fee.. We paid that also.. Then they told me to submit 35, 200 as a land ownership deceleration form.. All the above fees are refundable.. We have paid 1, 08, 000 and now he is asking for government tax of 55, 500 after that you will get rent advance of 15, 00, 000.. Over and above he only told me that 18, 312 and 52, 500 is the only fee that needs to be paid.. But we still give me 35, 200 as he was saying that this is the only fee and after 15 minutes you will receive rent advance in your bank account.. Now its become 3 days, he is avoiding our call.. He is saying you will get in 15 minutes, 1 hour.. But still we haven't received it.. And when we asked to refund our money.. He is just giving excuses.. We have took a loan of 1, 00, 000 for this thing and if our money will not give back to us.. I will commite suicide and the responsibility will be on reliance jio infocomm limited and that fraud person.. His name is suchit kumar thats what he told me and his number is and he said i am accountant..

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V

Vempati Anjaneyulu

from Hyderabad, Telangana

Apr 20, 2018

Jio phone no:[protected] is switching off showing device is overheating and shutting down since I purchased the same. Use of this phone is worthless as i purchased it in jio store

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V

Vicky Chess

from Chennai, Tamil Nadu

Apr 20, 2018

I have done a recharge of ₹399 to wrong number using phonepe. Please help me to can cancel my recharge and refund my money.

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Address: Bhavnagar, Gujarat, 364002

Website: [email protected]

I have recharge my JIO NO [protected] thru net banking of ICICI. But no message received form JIO. IN MY JIO NO BALANCE UPDATED . Showing old balance.

While complain this on help line, up to 45 minutes no officer has attended call and Just I heard only advertisement.

This is horrible. To day fast life no one has time to listen this type o[censored]p to 45 minutes. Why you not given message after recharge. Other competitors Airtel, Vodafone, BSNL IDEA giving immediate message that your balance credited.
I think JIO is not attending their small customer and avoiding.

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Bhautik kevadiya

from Vadodara, Gujarat

Apr 20, 2018

Hi, jio had recently disabled my jio number and give that number to other user.
I have on prime membership also but they disable my jio number in only 34 days but every company has limit of 90 days to disable number and i have activated prime membership also .
I want to case on it.
Guide me

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Address: Rajkot, Gujarat, 360003

I've recharge my jio myfie no. [protected], i didn't get speed on this connecion. There is only 1-2 kbps speed. This issue was comes many times, we are unable to do work, jio myfie speed was very slow, there was some problem in this connection, connection speed low only for this this no. [protected]. You have to do needful steps for this connection. We are unable to do work. Request you to look in this matter. Do needful.

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Address: 125104

मेरे पास jio के 3 नंबर एक्टिवेटिड है, में पिछले 7-8 महीने से कंप्लेंट कर रहा हु की मेरे एरिया में नेटवर्क प्रोबल्म है मैंने सबसे पहले september में कंप्लेंट किया तो जवाब मिला कि आपकी प्रॉब्लम 60 दिन में हल हो जाएगी मैंने जनवरी तक इंतज़ार किया और तब भी यही हाल था फिर दोबारा कंप्लेंट किया फिर वही जवाब की जल्द ही आपकी समस्या हल की जाएगी लेकिन फिर 5-7 दिन पहले तीसरी बार कंप्लेंट की तो पहले तो टरकाने की कोशिश की गई कि आपके हैंडसेट में प्रॉब्लम हो सकती है उसे चेक कराये जैसे बच्चों को लॉलीपॉप देते है वैसे, अब फिर कॉल किया तो बताया गया कि आपके एरिया में नेटवर्क issue है जिसे हम in FUTURE जैसे ही कंपनी विस्तार करेगी सही कर दिया जाएगा जब मैंने कोई समय पूछा कि कब तक तो यही कहा कि in Future अब ये Future कब आएगा वो नही पता, पता नही अब किसी ज्योतिष से ही मिल के पता लगेगा कि ये in Future कब आएगा, अगर आप बता सकते है तो pls बताने का कष्ट जरूर करे

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Address: Nizamabad, Andhra Pradesh, 503111

Website: [email protected]

Sir!
My id[protected].
I am gopal reddy. I am one of the national jpr outlet in kamareddy my personal otp of this id was receiving by your promoter and kamareddy manager krishna bhasker and krantichanged my demo details and they are receiving my otp without taking my permission and if i ask them they are saying that they will give me a new id...

Sir plz consider my problem...

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 19, 2018

Updated by Nareddy Venkat Reddy I would like to get action on this...

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Address: Surat, Gujarat, 395001

I had done my number portability on 26th march 2018 but after that, i am unable to use the internet.
Many calls have been done by me to customer care department but they told me that there was a network issue.
Actually, i have 2 jio sim.in one sim i can easily use jio net but in another, i am not able to use.

Want to do again number portability? Please guide how it is possible?

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Address: 241001

Website: [email protected]

So far i have deposited money for so many reasons for 24 times equating to the amount 206285/- onlypayment details are like this: - rlc servises a/c [protected] ifsc cbin[protected]/08/2017 to 02/08/2017 (Rs 15500) asheesh singh a/c [protected] ifsc idib000c010 30/08/2017 to 28/09/2017 (Rs 58198) devanshu kumar a/c [protected] ifsc karb[protected]/10/2017 to 09/10/2017 (Rs 31300) satish kumar a/c[protected] ifsc bkdn[protected]/11/2017 to 09/03/2018 (Rs 101587)

Mobile no [protected]

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Jul 06, 2018

Updated by rak Prakash I initiated the process of installing tower from 02.08.2017
As on today, 7 months are passed & still job is pending due to some or other reasons.
So far I have deposited money for so many reasons for 24 times equating to the amount 206285/- only. Whereas I was told to deposit only 45000/- & 15000/- for fee & security money respectively.
But till date process is going ON. Still I am told to deposit money of Rs. 13000/- only to get approval from RRF.
I am fade up of making payments in installments to you. I am completely exhausted.
Kindly let me know the reasons for which payments are made to you as per the attachment.
Additionally you are requested to close the process as soon as possiblePayment details are like this: -
--
RLC SERVISES A/C [protected] IFSC CBIN[protected]/08/2017 TO 02/08/2017 ( Rs 15500 )

-ASHEESH SINGH A/C [protected] IFSC IDIB000C010 30/08/2017 TO 28/09/2017 (Rs 58198 )

DEVANSHU KUMAR A/C [protected] IFSC KARB[protected]/10/2017 TO 09/10/2017 ( Rs 31300 )

SATISH KUMAR A/C[protected] IFSC BKDN[protected]/11/2017 TO 09/03/2018 ( Rs 101587)

Still money is being demanded for strange reasons one after another. Now it seems to me that I am being cheated.
Your intervention is required in this matter to clarify the situation as soon as possible otherwise I have to initiate for some legal help.

Whatsoever may be, kindly clarify me the procedure. You can verify with the persons, stated above and expected to revert to me.

I am in a big dilemma for what to do about further course of action.

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Website: www.jio.com

I have done recharge to my jiofi device (Rs. 98) and jio mobile (Rs. 98) together. I got my jiofi recharge successful, but jio mobile recharge there is no update. But amount (Rs. 196) for both has been deducted from my account. I got payment confirmation screen from jio website with reference id nsbi[protected] and my netbanking transaction id is br00010vsuus. Any update how can i get my lost money back.

If needed i can provide other details

Jul 30, 2018

Complaint marked as Resolved

Later I got the pending recharge successful.

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 169

recharge of jio number to unknown number

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customer care executives

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very slow internet speed and not solving the issue and not giving compensation.

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recharge unsuccessful refund not return

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regarding closure of my postpaid connection

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recharge conducted on my second number

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transaction successful and money withdrawn but recharge not done

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very slow internet speed

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internet usage

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refund

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jio phone service policy

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8918163984 -jio gprs service off everyday from 6-9pm

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mental torture and harassment due to tower installation

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recharge of rs 399 jio no9106766650

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speed connection problem

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limited network, speed issue

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problem with manager and promoter of kamareddy

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not able to use internet after number portability

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I initiated the process of installing tower from 02.08.2017

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jio mobile recharge

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