Reliance Jio Infocomm Complaints & Reviews

On[protected], I recharged my Jio Number with Rs.209/- plan but I didn't received any message from Jio about recharge confirmation. I checked My Jio app and it shows my recharge as successful but I'm not able to call or receive any calls from anybody. SMS and internet services are also not working.
I recharged sim through Paytm app and it also shows the recharge as successful.

I contacted Jio Customer Care and they are...

Rechaged ph [protected]
rechaged amt 666 for 84 days data
ref no IGAOAHQIH1
RECHAGED BUT NOT ACTIVATED SO PLZ RECTIFY IT...

The issue is that I am facing difficulty in returning my jio fibre router.

The agents of Jio refuse to pickup the router that i had requested on 7th July, 2022.

The problem is that I have relocated within Delhi this July first week ( Uttam Nagar West) .
I was residing earlier in Malviya Nagar New Delhi.

I wanted to shift my jio fibre connection from Malviya Nagar to Uttam Nagar West but...

Half of the installation of tower is done.But the jio people have not taken the permission for the installation so the residents have stopped the process.
The construction has stopped since 4years.
The appropriate jio authority should take the materials and do the needy....

I went to jio service center Barrackpore to fix the keypad of my JIO phone but they not only broke the charging port of the device but also misbehaved with me i want to take serious action against the specific employee......

New install mobile tower but not getting email address and contact no. For submitted my document of my village due to more coverage problem of reliance jio tower...

During the past few days the network reception in my locality, Kenduguri Manik Chandra Baruah Road Jorhat, is drastically reduced. Network bars are dropping off and internet is rendered useless, websites take forever to load and YouTube doesn't load, and high ping of 999 along with server loss is being faced, this is really frustrating. I hope the jio authority in charge of the locality where I live resloves the matter as fast as possible....

I am facing internet issue sice last 4 day no enginnerr visit yet happen. Will they compensate me for 3 days....

I ordered a jio fibre connection last month in june. After no agent installed internet connection for 4 days, i cancelled the jio fibre order. I haven't recieved my refund till now in my MobiKwik wallet. It's been 23 days. I recieved the message for refund process on 2nd jul'22. I have called multiple times in jio and raised many complaints. They are not helping at all and fooling me for weeks....

Hi,

My Jio fiber connection got installed on 24th March 22 end and soon after testing it for 7-8 days I requested for the uninstallation in the free trial period as I was facing some serious issues with VPN connectivity and the speed was too slow. Their executive also acknowledged the issue with VPN connectivity and showed his helplessness.

After seeing Jio's executive response I thought to go for disconnection,...

I have received msg that your data is 100% consumed and have confirmed my usage in mobile and jio app there is no conformation of date used 2GB.

The customer care they told they don't have facilities to check your data consumption. So it seems promoting purchasing of additional data vouchers..?
Requested to looking that urgently and restore the data asap...

I have done recharge from my google pay for 666 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching bill invoice screenshot for your reference.

How can i get my refund?

Transaction date and time - 20.07.2022 8:06pm

Upi transaction id[protected]
To - reliance jio infocomm

From - nalini shenoy (State...

Without using data jio mobile network is getting drained...

Manit Gupta
Tue, Jul 19, 4:52 PM (1 day ago)
to Appellate_Rajasthan

Dear Sir/ Madam,

in continuous previous mail, not visit this site by any Jio Fiber Executive till date 19.07.2022

So we request you to kindly solve our problems urgently and take necessary action.

If problem is not resolved immediately, you will be responsible for any misshappening.

With...

I hav disconnected my jiofiber connection on April 26, 2022. The device has been picked on May 4, 2022. When I first made a call to customer care for the refund they told me to wait until month end, later they said the payment cancelled due to incorrect bank details. It took me 20 days to get cheque book and I sent the details to them.
Now they say that 500 credited, but payment of Rs.1000 cancelled from their end and told me to wait...

Today morning I have made recharge of 1499+gst instead of 399+gst and immediately contacted to jio fiber customer care and explain the matter. After listening the matter they took my call on hold and then replied recharge can't be cancelled hence no refund will be issued. I have again request them so many time to consider this and cancel this recharge immediately but they have given me simple answer that we can't and advice me to take care...

Dear sir / madam we are the villagers of kanchilo, po narangarh dist khordha state odisha .we are all villagers are problems face for network in issue for jio network .all villagers are complain her jio network team but he didn't respond our network issue.problem .so i requested to you. please install new network tower in our village . village name - kanchilo
po - Narangarh
dist - khordha
pin- 752018
state -...

I recharged for 2 GB which was exhausted without using . this was not first time it happens 4 to 5 times i am facing this issues .please look it and rectify this problem....

I have taken jio sim post paid connection thru home delivery using my aadhhar details on May 26 2022, the billling address is completely different from my aadhaar address and even after several requests to [protected]@jio.com the address update has not happened, I have also made several calls to the 199 number and one of the advisors raised a service request for cancellation of number without my consent with reason 'no network' and my services are...

Hi, I opted for JioFiber free 30 days trial and the plan validity was from 22-May-2022 to 22-June-2022. The plan requires me to pay Rs.1500 as security deposit and within the 30 days, I need to raise the disconnection request post which the device will be picked up and the refund of Rs.1500 will be processed.

Below is the sequence of incidents.
1. I raised disconnection request on 19-June-2022 (SR00001BO8TQ) which was...